Southern Alberta Romantic Holidays

Wasn’t up to the Hyatt Regency quality and standards I’ve experienced before.

In my opinion, the Rimrock is the most attractive hotel in the Banff area. The staff is incredibly helpful. The rooms are very comfortable and nicely decorated. The breakfast is spectacular. The transportation into downtown Banff is very convenient. The common areas are very appealing and inviting.

Great location. Excellent layout of our room. Loved having the kitchen & washer/dryer. Very convenient for us. Thank you!!

I have nothing bad to say about our stay at this property! Fantastic suite! close to everything. Clean. Well stocked with everything we needed. This will be our go-to hotel in Canmore!

We were really looking forward to staying at Fairmont Banff Springs because when you look at the hotel online and on Google, you see the beautiful, iconic castle-style building. Unfortunately, our actual room experience was very different from what we expected. We booked what was described as a 1 Queen Bed Suite, but the room we received did not feel like a suite at all. It was extremely cramped, with only about 2 feet of space on each side of the bed and roughly 3 feet at the foot of the bed. There was also only one chair in the room. For something described as a suite, we expected considerably more usable space and comfort. Another major disappointment was the location of our room. Our room number was 1634, but it was actually on the ground level with a separate entrance area rather than the experience we expected inside the main castle-style building. Because the room was at ground level and there was a public walkway outside used by people going between the parking area and other parts of the property, we did not feel comfortable opening the window or curtains. It significantly reduced the privacy of the room. The carpet was visibly dirty, and the hallways were extremely dark. We also could not find clear Wi-Fi information or instructions posted in the room. These may sound like small things individually, but they add up, especially at a hotel in this price category. The property itself is beautiful and historic, but I think guests should understand that the room you

We were really looking forward to staying at Fairmont Banff Springs because when you look at the hotel online and on Google, you see the beautiful, iconic castle-style building. Unfortunately, our actual room experience was very different from what we expected. We booked what was described as a 1 Queen Bed Suite, but the room we received did not feel like a suite at all. It was extremely cramped, with only about 2 feet of space on each side of the bed and roughly 3 feet at the foot of the bed. There was also only one chair in the room. For something described as a suite, we expected considerably more usable space and comfort. Another major disappointment was the location of our room. Our room number was 1634, but it was actually on the ground level with a separate entrance area rather than the experience we expected inside the main castle-style building. Because the room was at ground level and there was a public walkway outside used by people going between the parking area and other parts of the property, we did not feel comfortable opening the window or curtains. It significantly reduced the privacy of the room. The carpet was visibly dirty, and the hallways were extremely dark. We also could not find clear Wi-Fi information or instructions posted in the room. These may sound like small things individually, but they add up, especially at a hotel in this price category. The property itself is beautiful and historic, but I think guests should understand that the room you

I have nothing bad to say about our stay at this property! Fantastic suite! close to everything. Clean. Well stocked with everything we needed. This will be our go-to hotel in Canmore!

Great location. Excellent layout of our room. Loved having the kitchen & washer/dryer. Very convenient for us. Thank you!!

Great stay! Room was way better than expected and it was awesome having our own parking garage!