Central Switzerland Pet-friendly Holidays

Such a beautiful hotel, in a perfect location with easy and quick access to everything you want to see in this lovely city, and quick access to public transportation. Couldn’t have been more pleased!

Overall enjoyed my stay. Thanks for the hospitality.

Great staff, but no AC, and opening the windows is crazy loud due to the proximity to the train tracks.

37°C outside, 37°C in the room. On arrival, the clerc said the hotel was full, which was untrue. Then we came down to complaint about the lack of ventilation and air-conditioned, we got a first answer that all room on the city side were without AC, which was untrue. She just apologized. We ask a technician to check the device, no-one came. Then on departure, the Front Office Manager said only 8 rooms out of 250 in total had no AC. Why our 2 rooms paid $650 per night paid 2 month in advance and not refundable??? We received a lot of marketing spam from the hotel before arrival, but no warning about the lack of AC. This is really a shame for a 5 stars hotel. We could have received an update proposal, for instance. Otherwise, the staff was nice. And facilities nicely located on the see shore.

Great location near the old town and in front of the water. The best part is that you can swim in the lake in front of the hotel. The hotel looks great but it feels to me some of the server lack training and perhaps the chain is getting bigger as it doesn’t feel special anymore. In other high end hotels the check in is special, here it feels like any other check in.

Such a beautiful hotel, in a perfect location with easy and quick access to everything you want to see in this lovely city, and quick access to public transportation. Couldn’t have been more pleased!

37°C outside, 37°C in the room. On arrival, the clerc said the hotel was full, which was untrue. Then we came down to complaint about the lack of ventilation and air-conditioned, we got a first answer that all room on the city side were without AC, which was untrue. She just apologized. We ask a technician to check the device, no-one came. Then on departure, the Front Office Manager said only 8 rooms out of 250 in total had no AC. Why our 2 rooms paid $650 per night paid 2 month in advance and not refundable??? We received a lot of marketing spam from the hotel before arrival, but no warning about the lack of AC. This is really a shame for a 5 stars hotel. We could have received an update proposal, for instance. Otherwise, the staff was nice. And facilities nicely located on the see shore.

Such a beautiful hotel, in a perfect location with easy and quick access to everything you want to see in this lovely city, and quick access to public transportation. Couldn’t have been more pleased!