Versilia Pet-friendly Holidays

Great Location and fantastic kind and accommodating chef. My wife is Vegan, Some of the morning staff were tough in the restaurant. Most were very kind. Loved the location. The room was nice sized and the shower worked well.

Very nice

Wonderful , exceptional , nothing is a problem. food is awesome breakfast linch dinner . advice for local restaurants, staff are the friendliest smiliest and most helpful of any boutique hotel i we have visited in the world . impossible not to feel at home away from home . the beaches club is divine with beautiful food and cabanas. TOP

We were extremely impressed with the cleanliness of the hotel. The bedding was very comfortable and crisp! Proximity to beaches and restaurants very convenient! The bicycles were great and in perfect condition for the lovely bike paths along the coast!!! Outstanding place to stay!!!!

Recently returned from a 5 night stay and had a wonderful experience, the entire setting is magical. The property is like a fairytale storybook with gardens of flowers, botanical beauty abounds with century old Cypress trees set back from the road. There are bikes available, a hotel shuttle, parking for hotel guests, EV charging which worked for us. Our room was great, it had a very large balcony! The Hotel breakfast was one of the best I have had in all of Italy ranks in the top 5. The only downside is the Beach experience, they treat it as a business for their guests rather than an amenity. It was disconcerting since we found it to be nearly 1/4 in use meaning practically empty. This is probably a result of their policy to not rent out chairs for a 1/2 day which does not make sense. We spent our mornings playing tennis nearby. They do not have a court on the hotel grounds. The location was extremly convenient and the shopping was terrific in the centro historico. Double check the concierge's recommended list of Osteria's since we found several not to be very special or good. I think that this Hotel is a place that I found to be very special with warm vibes and I will be returning. We loved it!

Recently returned from a 5 night stay and had a wonderful experience, the entire setting is magical. The property is like a fairytale storybook with gardens of flowers, botanical beauty abounds with century old Cypress trees set back from the road. There are bikes available, a hotel shuttle, parking for hotel guests, EV charging which worked for us. Our room was great, it had a very large balcony! The Hotel breakfast was one of the best I have had in all of Italy ranks in the top 5. The only downside is the Beach experience, they treat it as a business for their guests rather than an amenity. It was disconcerting since we found it to be nearly 1/4 in use meaning practically empty. This is probably a result of their policy to not rent out chairs for a 1/2 day which does not make sense. We spent our mornings playing tennis nearby. They do not have a court on the hotel grounds. The location was extremly convenient and the shopping was terrific in the centro historico. Double check the concierge's recommended list of Osteria's since we found several not to be very special or good. I think that this Hotel is a place that I found to be very special with warm vibes and I will be returning. We loved it!

Very nice

Wonderful , exceptional , nothing is a problem. food is awesome breakfast linch dinner . advice for local restaurants, staff are the friendliest smiliest and most helpful of any boutique hotel i we have visited in the world . impossible not to feel at home away from home . the beaches club is divine with beautiful food and cabanas. TOP

Terribile. Esperienza da incubo, ci hanno rovinato la serata. Arriviamo alle 18:00 per il check-in e non c’è nessuno. Nessun messaggio, nessuna email, nessun preavviso con il codice di accesso. Nulla. Siamo costrette a chiamare un numero, restando fuori con tutte le valigie, mentre una persona al telefono ci chiede i documenti prima ancora di darci il codice. Situazione già assurda. Entriamo finalmente in stanza e la televisione non funziona. Zero canali, completamente inutilizzabile. Richiamiamo il numero del check-in e la signorina ci passa un altro numero, dicendo che “ci avrebbero aiutato loro”. Chiamiamo e risponde una persona estremamente scortese e cafona, che invece di scusarsi per il disagio esordisce con: “Innanzitutto chi vi ha dato questo numero? Io non sono nel mio orario lavorativo, prenderò provvedimenti” e subito dopo: “Io non sono un tecnico della televisione”. Nessuna scusa. Nessuna disponibilità. Trattate come se i loro problemi aziendali fossero colpa nostra. A quel punto chiedo il rimborso per poter andare in un’altra struttura. Mi viene risposto che “non hanno potere decisionale” e che la manager mi avrebbe contattata il giorno dopo. Mai sentiti. Spariti. Zero professionalità, zero assistenza, zero rispetto per il cliente. State lontani mille miglia.

Very nice

Wonderful , exceptional , nothing is a problem. food is awesome breakfast linch dinner . advice for local restaurants, staff are the friendliest smiliest and most helpful of any boutique hotel i we have visited in the world . impossible not to feel at home away from home . the beaches club is divine with beautiful food and cabanas. TOP