Lignumvitae Key Botanical State Park Pet-friendly Holidays

If you are looking for a quiet place to stay this suite is NOT recommended. You can hear motorcycles and racing cars at all hours of the night. Valet is $60 per night mandatory payment required upon check in for the entire length of your stay tips not included. This is not stated in the description prior to booking. BEWARE.

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The room is nice, but the bed sheet was dirty, with a few pieces of hair on it and some make-up residuals. I called the front desk to request a change of bed sheet, the front desk said there is no housekeeping services at that time so I'd have to change my own sheet... The front desk did not even apologize for the dirty sheet, and she was just standing by the door watching me taking off the dirty sheet. The garage parking card also DID NOT WORK. It worked for the first time when I entered the garage, but then it shows status invalid when I tried to drive out. I had to ask for help using the kiosk and have them check my pass number. Later I asked for a new pass and it still did not work, so I was stuck at the kiosk for ten minutes waiting for them to validate stuff. Staffs were friendly, but there were some problems that need to be solved.

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So beautiful

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Staff place was very nice, but the tv is a mess

Excellent in every possible way.

I cannot say enough good things about this property. The staff is incredibly friendly and helpful. The amenities are great and the hotel itself is very clean and fairly modern. We had three teenagers with us and we had a blast every day. We had bad weather, but there were still so many things to see and do in the area. The wildlife is so fun. There’s a whole family of Stone crabs that live behind the marina. There are tons of fish in the water to go visit every day. It was just so much fun. I’ve never stayed at a KOA campground or hotel before and was beyond pleasantly surprised.

Property was everything as described, clean, in the heart of the excitement that is Key West Pool was refreshing and close to tiki bar and local entertainment. The room was spacious, clean and comfy beds. There were issues and there was really no staff to address. Most impactive was the fire alarm. First started going off rang for a min or two, then reset. Happened a dozen times, each causing us to avoid sleep, leave room to make sure nothing was wrong. It wasn't. Then around 10 PM it went off and would not stop. Tried to call office, but nobody there after 6pm. Freaking insane, no emergency contact, maintenance number, nothing. We sent email in hopes it w May have been monitored... nope. Been 2 days and heard nothing back at all. Found the bartender at on site tici bar and though he abd is barback wete busy they found a ladder, called someone who told them to remove the devise. Eureka after almost 3 hours problem solved. Safety device removed and left peace and quite, perhaps fo fire warning, buy fine Also internet and this TV / entertainment no work. No maintenance, no visible router to reboot, be gave up and ended the insanity Maintenance guy was at the door early morning to properly troubleshoot or replace fire annunciator We only were booked for a night so when we checked out in morning front desk girl simply apologized and was actually sort of blowing us off as she was leaving the desk empty the service a near $600 o/n should offer