Taza-Hoceima-Taounate Pet-friendly Holidays

There was no pool outside despite the listing. The tiny pool inside the riad was typical and authentic, meant only for charm, decoration and to keep the dwelling cool in the heat of summer. Crucially, the listing must explain the connection between the Riad Almaz and the (nearby) hotel, Palais de Fes, and the hotel’s address, where the included breakfast is served daily. The listing must advise that transfer from the airport should be to the hotel, not the riad (which only very very local people know about and even took some time to find by the Moroccan man with a cart for our luggage who agreed to help when the taxi driver dropped us in Fes el Bali). Once at the hotel, the staff will escort clients to Riad Almaz and provide keys and information. The hotel staff were excellent at all times. The riad itself was damp (with black mould on the ceiling in the room allocated/booked) but we were given another room on the second day, following our complaint (which was better, still damp but without obvious mould). Unfortunately, the property smelled badly of the old drains but that was understandable given its age and authenticity. A Morrocan family, with young children, live in the riad. We were the only guests.

Accommodations were clean and comfortable, property is beautiful and staff are helpful and kind. Would definitely recommend staying here!

The property is beautiful. It's a sprawling resort with areas outdoors in the woods near a cascading springs that I enjoyed sitting at. I liked the lobby, the swimming pools and the exercise room. Checking in was easy. You're sat in the very nice lobby and you're greeted with a nice apple lemon ginger juice while the check in is proceeding. The staff is very nice, attentive and professional. The room is very nice, nicely decorated and the linen is crispy clean white cotton. The appetizers in the lobby were very good. But the drinks are crazy expensive. There were a few glitches: my minibar was empty. This is an expensive hotel. When I brought this issue to the management, they offered to fill it. But it did seem to me as if they were cutting corners. Also, my room was dark. The lighting was dim and not enough to read. It was a room to just retire to and go to bed and watch TV. It's unpleasant to not have enough light in a room, especially if you want to read. In the daytime, the room tends to be dark in the part away from the window. When I brought this matter to the management, they offered to upgrade me to a suite. However, the sitting room in the suite was even darker while the bedroom was brighter. I thus declined the upgrade. The lobby is very nice but it too needs a bit more lighting in some spots. I had to look for a corner with enough light to read the menu and see my food. The drinks are crazy expensive. But overall a very nice stay.

The property is beautiful. It's a sprawling resort with areas outdoors in the woods near a cascading springs that I enjoyed sitting at. I liked the lobby, the swimming pools and the exercise room. Checking in was easy. You're sat in the very nice lobby and you're greeted with a nice apple lemon ginger juice while the check in is proceeding. The staff is very nice, attentive and professional. The room is very nice, nicely decorated and the linen is crispy clean white cotton. The appetizers in the lobby were very good. But the drinks are crazy expensive. There were a few glitches: my minibar was empty. This is an expensive hotel. When I brought this issue to the management, they offered to fill it. But it did seem to me as if they were cutting corners. Also, my room was dark. The lighting was dim and not enough to read. It was a room to just retire to and go to bed and watch TV. It's unpleasant to not have enough light in a room, especially if you want to read. In the daytime, the room tends to be dark in the part away from the window. When I brought this matter to the management, they offered to upgrade me to a suite. However, the sitting room in the suite was even darker while the bedroom was brighter. I thus declined the upgrade. The lobby is very nice but it too needs a bit more lighting in some spots. I had to look for a corner with enough light to read the menu and see my food. The drinks are crazy expensive. But overall a very nice stay.

There was no pool outside despite the listing. The tiny pool inside the riad was typical and authentic, meant only for charm, decoration and to keep the dwelling cool in the heat of summer. Crucially, the listing must explain the connection between the Riad Almaz and the (nearby) hotel, Palais de Fes, and the hotel’s address, where the included breakfast is served daily. The listing must advise that transfer from the airport should be to the hotel, not the riad (which only very very local people know about and even took some time to find by the Moroccan man with a cart for our luggage who agreed to help when the taxi driver dropped us in Fes el Bali). Once at the hotel, the staff will escort clients to Riad Almaz and provide keys and information. The hotel staff were excellent at all times. The riad itself was damp (with black mould on the ceiling in the room allocated/booked) but we were given another room on the second day, following our complaint (which was better, still damp but without obvious mould). Unfortunately, the property smelled badly of the old drains but that was understandable given its age and authenticity. A Morrocan family, with young children, live in the riad. We were the only guests.

Accommodations were clean and comfortable, property is beautiful and staff are helpful and kind. Would definitely recommend staying here!

The property is beautiful. It's a sprawling resort with areas outdoors in the woods near a cascading springs that I enjoyed sitting at. I liked the lobby, the swimming pools and the exercise room. Checking in was easy. You're sat in the very nice lobby and you're greeted with a nice apple lemon ginger juice while the check in is proceeding. The staff is very nice, attentive and professional. The room is very nice, nicely decorated and the linen is crispy clean white cotton. The appetizers in the lobby were very good. But the drinks are crazy expensive. There were a few glitches: my minibar was empty. This is an expensive hotel. When I brought this issue to the management, they offered to fill it. But it did seem to me as if they were cutting corners. Also, my room was dark. The lighting was dim and not enough to read. It was a room to just retire to and go to bed and watch TV. It's unpleasant to not have enough light in a room, especially if you want to read. In the daytime, the room tends to be dark in the part away from the window. When I brought this matter to the management, they offered to upgrade me to a suite. However, the sitting room in the suite was even darker while the bedroom was brighter. I thus declined the upgrade. The lobby is very nice but it too needs a bit more lighting in some spots. I had to look for a corner with enough light to read the menu and see my food. The drinks are crazy expensive. But overall a very nice stay.