Otways Mountain Holidays

It was a very tidy room, in a good location ,the room is in need of abit of maintenance. However the floor we stayed on had a dreadful smell, it was so bad we blocked our nose from the elevator to our room. The pool had children doing swimming lessons and we were made to feel very uncomfortable as we kept getting glared at constantly for being in there.

Staff very helpful and cute hotel with a safe, friendly vibe

Staff were really helpful. And the bed was super comfy with lovely linen.

Nice place, clean, spacious, convenient to travel, the room owner provides great assistance

Staff courteous and late check in accommodated. 2 bedroom room poorly designed. Each queen bed had only one bedside table. No shelves or dresser in bedroom. Bathrooms very small. Kitchen had no prep area on counter. Seating was a small two seater sofa plus 4 flimsy dining chairs. Dishwasher did not drain. Coffee maker leaked water, extractor fam did not work The apartment was reasonably clean and washer dryer in good condition. Fridge next to external door need the door to open the other way. Dry difficult to access fridge. In short the interior layout and design was very poor but beds were clean and comfortable. Would not stay again.

Good hotel and facilities. Only down sideways room wasn’t ready at check in time.

The room was lovely, well appointed and stylish.

Front desk staff placed many others in rooms ahead of us in spite of early checkin on the reservation. House keeping missed cleaning my room one day, and poorly cleaned it on another day. The concierge and bellman were very accommodating. I would not stay here again.

Two bedroom apartment, spacious, friendly staff, handy location

TOC was excellent, beautiful building, spacious suite with some fun personalisation, and the staff were friendly professional and welcoming, highly recommended, will stay here again 😊

A very cool hotel in a great location, right on the waterfront. Friendly and helpful staff, clean and well appointed room, AMAZING gym, great bar, cafe and restaurant. Sadly we didn’t have time to experience the spa but it looked lovely! We would definitely stay again :).