Otways Mountain Holidays

Customer service is in a league of its own, the staff are all happy, professional and welcoming, from the reception staff to the staff working in the bistro. Great location and easy to get around. The rooms are starting to show their age though, especially the bathrooms, however great hotel and will definitely come back.

TOC was excellent, beautiful building, spacious suite with some fun personalisation, and the staff were friendly professional and welcoming, highly recommended, will stay here again 😊

A very cool hotel in a great location, right on the waterfront. Friendly and helpful staff, clean and well appointed room, AMAZING gym, great bar, cafe and restaurant. Sadly we didn’t have time to experience the spa but it looked lovely! We would definitely stay again :).

Clean rooms, quiet location and great view.

A smooth check and check out service. Great central location and an efficient room for a one night stay,

Sufficient size for 4 people

A very cool hotel in a great location, right on the waterfront. Friendly and helpful staff, clean and well appointed room, AMAZING gym, great bar, cafe and restaurant. Sadly we didn’t have time to experience the spa but it looked lovely! We would definitely stay again :).

I had two nights where my room had cigarette smoke that had come from an Adjoining room to the point I needed to wash clothes that were out in my room. One of those nights I had to find alternative accommodation as the smell was overwhelming and the front desk staff said their was nothing they could do. Every year for the last 10 year I spend around a month in this hotel however this may be the last as the quality has dropped substantially