La Palma Kid friendly Holidays

the property location is lovely, the front desk staff at the time of check in was exceptionally nice, polite and helpful. only couldnt understand why they wont keep water heating keetels in the rooms, specially given its a 4 star property. the breakfast was dissapointing and the staff at the breakfast seem to be in a hurry to windup things closer to buffet closing time, so much so that they even refused to serve us a simple cuppacino after 10:30 am cause the breakfast had officially closed, tho we were still eating. maybe being late is our problem and not theirs i guess. but apart from these issues, good hotel and stay.

We had a lovely sea vue suite with comfortable beds and plenty of towels. A coffee maker is provided with some coffee. we took our own kettle and tea bags as tea drinkers are not catered for ( I learnt this from previous reviews). The only other problem is that although the hotel has lifts in the main part of the building the sea view suites are in a separate building without lifts. Our building at level 4 was connected via an indoor bridge to the main building. As we were on level six we had to climb 36 steps to reach our room. This should be mentioned in the room descriptions as these rooms are clearly not suitable for the less mobile or families with buggies or wheelchairs. The hotel is very close to the aiport and a taxi was only 10 euros. A bus stop is also close by and it was easy to move about the island by bus.

the property location is lovely, the front desk staff at the time of check in was exceptionally nice, polite and helpful. only couldnt understand why they wont keep water heating keetels in the rooms, specially given its a 4 star property. the breakfast was dissapointing and the staff at the breakfast seem to be in a hurry to windup things closer to buffet closing time, so much so that they even refused to serve us a simple cuppacino after 10:30 am cause the breakfast had officially closed, tho we were still eating. maybe being late is our problem and not theirs i guess. but apart from these issues, good hotel and stay.

We had a lovely sea vue suite with comfortable beds and plenty of towels. A coffee maker is provided with some coffee. we took our own kettle and tea bags as tea drinkers are not catered for ( I learnt this from previous reviews). The only other problem is that although the hotel has lifts in the main part of the building the sea view suites are in a separate building without lifts. Our building at level 4 was connected via an indoor bridge to the main building. As we were on level six we had to climb 36 steps to reach our room. This should be mentioned in the room descriptions as these rooms are clearly not suitable for the less mobile or families with buggies or wheelchairs. The hotel is very close to the aiport and a taxi was only 10 euros. A bus stop is also close by and it was easy to move about the island by bus.

We had a lovely sea vue suite with comfortable beds and plenty of towels. A coffee maker is provided with some coffee. we took our own kettle and tea bags as tea drinkers are not catered for ( I learnt this from previous reviews). The only other problem is that although the hotel has lifts in the main part of the building the sea view suites are in a separate building without lifts. Our building at level 4 was connected via an indoor bridge to the main building. As we were on level six we had to climb 36 steps to reach our room. This should be mentioned in the room descriptions as these rooms are clearly not suitable for the less mobile or families with buggies or wheelchairs. The hotel is very close to the aiport and a taxi was only 10 euros. A bus stop is also close by and it was easy to move about the island by bus.