Dallas-Fort Worth Metroplex DFW Kid friendly Holidays

I am truly moved by the exceptional kindness of the front desk staff during my recent stay. Their thoughtfulness brought tears to my eyes! Upon returning from dinner, I discovered a delightful stuffed horse in my room, accompanied by a lovely card that made the gesture even more special. When I checked in, I shared that my visit to Texas was to explore the possibility of purchasing a horse. The staff's attention to detail and personal touch truly exemplify the Ritz-Carlton's commitment to guest experience, and I am now a devoted customer for life. Additionally, the dinner I enjoyed was absolutely outstanding—truly one of the best hotel experiences I have ever had. Thank you for making my stay so memorable!

Very friendly staff. Grounds were in great condition, and the rooms were well maintained. We enjoyed our time!

Would return

The room was average quality. The bathroom needed some updating. Overall, I expected something nicer for the price I paid.

I booked the Priscilla suite for 4 nights to attend a 3-day show at the Granada Theater a few blocks down the road. The suite is basically a fully functional, beautifully decorated 2-bedroom 2-bathroom apartment with pretty much everything you might need. The beds were comfortable and spacious, and pretty much everything you could hope for after a long night out screaming at a show! One caveat that I think other reviewers have mentioned is that because Casa Duro is so centrally located to fun stuff, it means the noise from across the street can get pretty crazy on weekend nights. There are poppin' bars everywhere around the property, which is awesome if you're here for fun. But maybe bring some earplugs and rain sounds to sleep. I found that totally effective for the noise. One more caveat is that you have to climb a flight or two of stairs to get to the suite. Not a problem for me at all, but might be challenging for others. There may be accommodates for folks that I'm unaware of - definitely check on that if you have difficulty with stairs! All in all, I'd be more than excited to come back if I'm ever back in the DFW area for another show and Granada!

I am truly moved by the exceptional kindness of the front desk staff during my recent stay. Their thoughtfulness brought tears to my eyes! Upon returning from dinner, I discovered a delightful stuffed horse in my room, accompanied by a lovely card that made the gesture even more special. When I checked in, I shared that my visit to Texas was to explore the possibility of purchasing a horse. The staff's attention to detail and personal touch truly exemplify the Ritz-Carlton's commitment to guest experience, and I am now a devoted customer for life. Additionally, the dinner I enjoyed was absolutely outstanding—truly one of the best hotel experiences I have ever had. Thank you for making my stay so memorable!

Very friendly staff. Grounds were in great condition, and the rooms were well maintained. We enjoyed our time!

I booked the Priscilla suite for 4 nights to attend a 3-day show at the Granada Theater a few blocks down the road. The suite is basically a fully functional, beautifully decorated 2-bedroom 2-bathroom apartment with pretty much everything you might need. The beds were comfortable and spacious, and pretty much everything you could hope for after a long night out screaming at a show! One caveat that I think other reviewers have mentioned is that because Casa Duro is so centrally located to fun stuff, it means the noise from across the street can get pretty crazy on weekend nights. There are poppin' bars everywhere around the property, which is awesome if you're here for fun. But maybe bring some earplugs and rain sounds to sleep. I found that totally effective for the noise. One more caveat is that you have to climb a flight or two of stairs to get to the suite. Not a problem for me at all, but might be challenging for others. There may be accommodates for folks that I'm unaware of - definitely check on that if you have difficulty with stairs! All in all, I'd be more than excited to come back if I'm ever back in the DFW area for another show and Granada!

My issues stemmed from the repeated calls needed to get help regarding the air in our room fluctuating from slightly cool to warm; which was more noticeable at night. After the third complaint a maintenance employee did replace the filter after he saw the condition it was in although it did t help cool the room. I expected a room change since we were there for three nights, but it was not offered. The bathroom had a very strong smell of urine but appeared clean otherwise. View from the room was beautiful and housekeeping employees were always friendly and very helpful.