St. Lucia Kid friendly Holidays

This resort was boring never again when I stay here they need to have more activities for adults, and the food wasn’t the best

the check in check out process and our butlers were amazing. the powder room toilet was malfunctioning. the washer dryer would flood the floor on the intense dry setting but not the gentle dry setting. the microwave was confusing. the sofa bed was full of sand particles. the bathtub was not clean properly. the room was full of tiny ants throughout the apartment when we arrived that were crawling on all the surfaces and our . . . we needed them to re clean the master bathroom, we needed them to re clean the room and spray ants repellant. we needed them to fix the toilet bowl flush in the powder room. all of these during day one upon arrival. we needed to constantly ask for more towels. the butlers took care of everything though. I would return but only if we were given the butlers again. Jimmy and Britany were the best. the access to the beach and the pool were very good. the dinner choices were poor and the buffet area was small and did not look very good. service overall was amazing. off site activities were good. shuttle service was good.

Overall, the hotel was gorgeous. However, our room was a totally different experience. The reservation booking displayed a sauna on the villa site, there was none. One terrace sliding door did not lock.The second bedroom had a dirty terrace and no TV. No ice maker.No interior curtains in kitchen area overlooking the pool.Radio not working and poor reception. The air ducts in the pool stop working after 6PM.Poor response with towel requests.No bathroom windows curtains. Chaise lounge duety in Master bedroom. The dresser was painted over. We should have requested another room. However our stay was short.

Fabulous in EVERY way. The resort is located in the north of the island, within very close proximity to pigeon Island. The staff was attentive, and friendly. The rooms were spectacular, and well maintained. The property was similarly well looked after, and we especially appreciated the regular “fogging” that they did to keep mosquitoes at bay. Breakfast was excellent, and of good variety every day. Overall, a great location for a family holiday, and would highly recommend it.

Overall, the hotel was gorgeous. However, our room was a totally different experience. The reservation booking displayed a sauna on the villa site, there was none. One terrace sliding door did not lock.The second bedroom had a dirty terrace and no TV. No ice maker.No interior curtains in kitchen area overlooking the pool.Radio not working and poor reception. The air ducts in the pool stop working after 6PM.Poor response with towel requests.No bathroom windows curtains. Chaise lounge duety in Master bedroom. The dresser was painted over. We should have requested another room. However our stay was short.

5 stars

This resort was boring never again when I stay here they need to have more activities for adults, and the food wasn’t the best

the check in check out process and our butlers were amazing. the powder room toilet was malfunctioning. the washer dryer would flood the floor on the intense dry setting but not the gentle dry setting. the microwave was confusing. the sofa bed was full of sand particles. the bathtub was not clean properly. the room was full of tiny ants throughout the apartment when we arrived that were crawling on all the surfaces and our . . . we needed them to re clean the master bathroom, we needed them to re clean the room and spray ants repellant. we needed them to fix the toilet bowl flush in the powder room. all of these during day one upon arrival. we needed to constantly ask for more towels. the butlers took care of everything though. I would return but only if we were given the butlers again. Jimmy and Britany were the best. the access to the beach and the pool were very good. the dinner choices were poor and the buffet area was small and did not look very good. service overall was amazing. off site activities were good. shuttle service was good.