Tidewater Region Honeymoon Holidays

The place was beautiful, staff was very helpful, casino was fun & the event hall was great. Thoroughly enjoyed myself

The staff was so helpful and great but the beds and pillows were so uncomfortable. The pillows especially were awful and we changed them too. Still bad. Won’t stay there again because we both slept so badly.

Just a note to Expedia bookers, you will probably end up on a low floor without the same amenities as other guests. We were put above the underground garage so the room shook when the door went up and down. The front window was right near street level by the front door. We noticed other rooms had a Nespresso set up as we were leaving, but we didn’t. Room service was a bit hectic with trying to order (the kitchen was hard to reach) but the delivery person was super nice. I tried to use the texting feature to request items from the desk (e.g., more hangars) and never heard back, while I do at other Kimpton hotels. Hotel keys didn’t work the first couple times I tried to use them, so I kept having to return to the desk. The hotel also makes it look like there is a rooftop that guests can access, and that is currently untrue. It seems like there was once a bar that is now closed and it is used entirely as an event space. Some pluses were free drink tickets to the downstairs bar and discounted coupons if you dine in the hotel restaurant for 15% off. There is also free water in the lobby. There is a steamer and make up mirror in the room, which is also super convenient. All in all, I think I’ll book through IHG with Kimpton in the future. The hotel itself was comfortable but was missing some things that would have made it stand out.

It was quite noisy at in the middle of the night.

We were happy with everything about this hotel. Friendly and helpful staff, clean room, location to events. The accessible facilities were hands down the best we have encountered. If we travel back to DC, we will be staying with them again!

The staff was so helpful and great but the beds and pillows were so uncomfortable. The pillows especially were awful and we changed them too. Still bad. Won’t stay there again because we both slept so badly.

If you're looking at this hotel, go ahead and book it! Not only is it luxurious and friendly, but you'll find at least 5 taxis by it at any time (a definite plus when certain Metro lines are being repaired). Added bonus: the signature house fragrance is unspeakably delicious. You will love your stay here!

Very clean property with attentive staff close to most special sites within walking distance along w restaurants.

The staff was so helpful and great but the beds and pillows were so uncomfortable. The pillows especially were awful and we changed them too. Still bad. Won’t stay there again because we both slept so badly.

Just a note to Expedia bookers, you will probably end up on a low floor without the same amenities as other guests. We were put above the underground garage so the room shook when the door went up and down. The front window was right near street level by the front door. We noticed other rooms had a Nespresso set up as we were leaving, but we didn’t. Room service was a bit hectic with trying to order (the kitchen was hard to reach) but the delivery person was super nice. I tried to use the texting feature to request items from the desk (e.g., more hangars) and never heard back, while I do at other Kimpton hotels. Hotel keys didn’t work the first couple times I tried to use them, so I kept having to return to the desk. The hotel also makes it look like there is a rooftop that guests can access, and that is currently untrue. It seems like there was once a bar that is now closed and it is used entirely as an event space. Some pluses were free drink tickets to the downstairs bar and discounted coupons if you dine in the hotel restaurant for 15% off. There is also free water in the lobby. There is a steamer and make up mirror in the room, which is also super convenient. All in all, I think I’ll book through IHG with Kimpton in the future. The hotel itself was comfortable but was missing some things that would have made it stand out.

Spacious, clean and modern rooms; tasteful decor throughout property; friendly staff; great location - this hotel checked all the boxes.