Randall's Island Honeymoon Holidays

The room was clean & in a great location. I enjoyed the city views & the soaking tub, which was really deep. I enjoyed taking baths in that tub! Overall i would recommend this hotel to others.

Booked two rooms. One room had no issues, and the kids were happy with their space. Unfortunately, the other room had a heating problem during a NYC deep freeze. The first night, the temperature was around 63°F. I contacted the front desk the next day, and they promptly sent a very polite and professional technician. The heat improved, though it didn’t fully reach a comfortable level; the second night it maxed out at 66°F. During checkout, Carolyn handled the situation with genuine care and professionalism. She took the time to listen and made sure I felt satisfied with how the issue was addressed. Thank you, Carolyn.

Breakfast was great, room was clean, staff was absolutely amazing!

Spotless room. Beautiful cozy hotel. Cafe, restaurant and convenient location. Can’t wait to go back

We have small issues with the coffee. Staff is completely courteous.

The room was beautiful, the bar staff in the middle of an awful snowstorm was incredible! I will be recommending to everyone!

Great room, location, location, location, super friendly staff, small but efficient gym, good restaurant attached, great bed and pillows. We will be back!

The entire stay was exceptional! From the point of entry to departure 10/10

The room was clean & in a great location. I enjoyed the city views & the soaking tub, which was really deep. I enjoyed taking baths in that tub! Overall i would recommend this hotel to others.

Booked two rooms. One room had no issues, and the kids were happy with their space. Unfortunately, the other room had a heating problem during a NYC deep freeze. The first night, the temperature was around 63°F. I contacted the front desk the next day, and they promptly sent a very polite and professional technician. The heat improved, though it didn’t fully reach a comfortable level; the second night it maxed out at 66°F. During checkout, Carolyn handled the situation with genuine care and professionalism. She took the time to listen and made sure I felt satisfied with how the issue was addressed. Thank you, Carolyn.

Breakfast was great, room was clean, staff was absolutely amazing!

Yes amazing will recommend and do it all over again

The entire stay was exceptional! From the point of entry to departure 10/10

Great hotel, our room was warm and clean. The staff were very helpful and friendly. It was quite busy considering it was January but they were very organised. The breakfast selection was wonderful. Would recommend this hotel.