Jamaica Golf Holidays

Very clean rooms and friendly staff

My room was clean .. housekeeping was ok.. not extremely helpful. The staff some were nice others were not as pleasant. The lights in my room and my daughter's room kept going out..when I asked maintenance they said it was motion sensor, however we were moving.. It went out as I was ironing (very dangerous) and as I was taking a shower even when I was about to walk out. I complained again and nothing was done only we are so sorry. Went to a restaurant for dinner and the chair handle was already broken.. I hurt my wrist. They just moved the chair to the side, how will the next person know its broken. My mom is elderly and has a difficult time with the stairs.. there is no elevators and its alot of walking or waiting for a pick up. It is a beautiful property and need maintenance in some places nothing is around there if you want to go off resort. The drinks are terrible and the food is bland but I just didn't enjoy the staff it was a hit or miss they often were very defensive and then said sorry. The SPA however was wonderful that is the only reason I would ever go back.Kristle at the front was extremely helpful. It was a total of 30 family members and some of us gotten sick not sure if it was food but they were in the bathroom for 3 days of our 6night stay. NO I cannot recommend or return. Too many All Inclusive options to go back. It was one thing after another.if you go The buffet is better. Sports Bar is good as well. It is kid friendly, Service just could be better.

Half Moon, Montego Bay – Disappointing Facilities, Fantastic Staff I was genuinely surprised that virtually none of the reviews I read mentioned that a significant portion of Half Moon is currently under construction/renovation. This was also not mentioned to us at any point during the booking process, nor when I contacted the hotel directly before our stay. Given the extent of the closures, I think guests should be made aware of this before booking. During our stay, one of the pools was closed, there was no pool bar, and one restaurant was closed. Breakfast options were also very limited, with essentially only one restaurant available. For a resort of Half Moon’s reputation and price point, the reduced facilities made a noticeable difference to the overall experience. The remaining main pool was another disappointment. After a few days, it appeared that it had not been properly cleaned. There was a visible layer of sunscreen/oil on the surface, together with leaves and hair. At a luxury resort, particularly when guests are already concentrated around fewer available facilities, I would expect the main pool to be maintained to a much higher standard. That said, I want to strongly emphasize how fantastic the staff were. The employees throughout the resort were genuinely excellent—friendly, attentive, professional and consistently helpful. They were by far the highlight of our stay and deserve a great deal of credit. Our criticism is absolutely not directed at them. Half M

My room was clean .. housekeeping was ok.. not extremely helpful. The staff some were nice others were not as pleasant. The lights in my room and my daughter's room kept going out..when I asked maintenance they said it was motion sensor, however we were moving.. It went out as I was ironing (very dangerous) and as I was taking a shower even when I was about to walk out. I complained again and nothing was done only we are so sorry. Went to a restaurant for dinner and the chair handle was already broken.. I hurt my wrist. They just moved the chair to the side, how will the next person know its broken. My mom is elderly and has a difficult time with the stairs.. there is no elevators and its alot of walking or waiting for a pick up. It is a beautiful property and need maintenance in some places nothing is around there if you want to go off resort. The drinks are terrible and the food is bland but I just didn't enjoy the staff it was a hit or miss they often were very defensive and then said sorry. The SPA however was wonderful that is the only reason I would ever go back.Kristle at the front was extremely helpful. It was a total of 30 family members and some of us gotten sick not sure if it was food but they were in the bathroom for 3 days of our 6night stay. NO I cannot recommend or return. Too many All Inclusive options to go back. It was one thing after another.if you go The buffet is better. Sports Bar is good as well. It is kid friendly, Service just could be better.

Half Moon, Montego Bay – Disappointing Facilities, Fantastic Staff I was genuinely surprised that virtually none of the reviews I read mentioned that a significant portion of Half Moon is currently under construction/renovation. This was also not mentioned to us at any point during the booking process, nor when I contacted the hotel directly before our stay. Given the extent of the closures, I think guests should be made aware of this before booking. During our stay, one of the pools was closed, there was no pool bar, and one restaurant was closed. Breakfast options were also very limited, with essentially only one restaurant available. For a resort of Half Moon’s reputation and price point, the reduced facilities made a noticeable difference to the overall experience. The remaining main pool was another disappointment. After a few days, it appeared that it had not been properly cleaned. There was a visible layer of sunscreen/oil on the surface, together with leaves and hair. At a luxury resort, particularly when guests are already concentrated around fewer available facilities, I would expect the main pool to be maintained to a much higher standard. That said, I want to strongly emphasize how fantastic the staff were. The employees throughout the resort were genuinely excellent—friendly, attentive, professional and consistently helpful. They were by far the highlight of our stay and deserve a great deal of credit. Our criticism is absolutely not directed at them. Half M

Very clean rooms and friendly staff

My room was clean .. housekeeping was ok.. not extremely helpful. The staff some were nice others were not as pleasant. The lights in my room and my daughter's room kept going out..when I asked maintenance they said it was motion sensor, however we were moving.. It went out as I was ironing (very dangerous) and as I was taking a shower even when I was about to walk out. I complained again and nothing was done only we are so sorry. Went to a restaurant for dinner and the chair handle was already broken.. I hurt my wrist. They just moved the chair to the side, how will the next person know its broken. My mom is elderly and has a difficult time with the stairs.. there is no elevators and its alot of walking or waiting for a pick up. It is a beautiful property and need maintenance in some places nothing is around there if you want to go off resort. The drinks are terrible and the food is bland but I just didn't enjoy the staff it was a hit or miss they often were very defensive and then said sorry. The SPA however was wonderful that is the only reason I would ever go back.Kristle at the front was extremely helpful. It was a total of 30 family members and some of us gotten sick not sure if it was food but they were in the bathroom for 3 days of our 6night stay. NO I cannot recommend or return. Too many All Inclusive options to go back. It was one thing after another.if you go The buffet is better. Sports Bar is good as well. It is kid friendly, Service just could be better.

Outstanding property