Fes-Boulemane Golf Holidays

Riad Alya was incredible! The room was beautiful, spacious and very Moroccan. I felt like I was in a museum and couldn’t stop staring at the amazing ceiling. Then you walk out in the center and it’s hard to take it all in. Riad Alya is in a great location, easy to find and every attraction is in walking distance. The moment you walk in Ottoman treated me like family and when I left, I felt like family. Ottoman is the best!

Amazing Riad and very friendly staff. Enjoyed our stay very much.

The day before I left, I mentioned to an employee that I needed a taxi for my daughter and me to go to the airport the next day. He informed me that I'm asking too late and that I should have asked 2 days before leaving. An awkward exchange took place in which he tried to teach me that 'it doesn't work that way'.I would accept that at a 1 or 2 star property but not at a 5 star. Simply too many places to stay to accept that type of rude service.

Definitely no where close to a 5 star Riad more like a 2 star. The rooms smelled putrid. Food was terrible and not prepared by someone who knows how to cook. Construction going on in main courtyard right below our room for hours including drilling, sawing, and banging - we could not nap. Night before was soccer game where locals came to watch Morocco play in African Cup - TV was in main courtyard of Riad and right below our room so again unable to rest/sleep due to screaming and tons of cigarette smoke. Reception never answered the phone - no one was in charge at the hotel. General Manger was not available despite repeated requests. Owner coincidentally was there one evening and told us that he couldn’t do anything because the general manager is in charge. This place is an absolute scam and should never be billed as a 5 star hotel when there is no service whatsoever. We couldn’t even get extra hangers. Towels and Linens are old and smelly and there are no feather pillows. We want our money back!”

Next to the main road where you can get a taxi. The proprietors were kind and constantly inquired us about our stay to make sure we were well taken care of.

The property appears quite run-down and is in serious need of maintenance and renovation. The washrooms are in very poor condition, with several broken fixtures, and some of the curtains in room are torn. The elevator buttons are unreliable and often need to be pressed several times before they respond. Communication can also be challenging, as many staff members have limited English proficiency. At breakfast, the dishes were not labeled, even though I noticed the food labels stacked nearby rather than being displayed. Overall, the property gives the impression of a hotel that has been neglected for quite some time. Significant improvements in maintenance, upkeep, and attention to basic guest services are urgently needed.

The day before I left, I mentioned to an employee that I needed a taxi for my daughter and me to go to the airport the next day. He informed me that I'm asking too late and that I should have asked 2 days before leaving. An awkward exchange took place in which he tried to teach me that 'it doesn't work that way'.I would accept that at a 1 or 2 star property but not at a 5 star. Simply too many places to stay to accept that type of rude service.

Amazing Riad and very friendly staff. Enjoyed our stay very much.

Riad Alya was incredible! The room was beautiful, spacious and very Moroccan. I felt like I was in a museum and couldn’t stop staring at the amazing ceiling. Then you walk out in the center and it’s hard to take it all in. Riad Alya is in a great location, easy to find and every attraction is in walking distance. The moment you walk in Ottoman treated me like family and when I left, I felt like family. Ottoman is the best!

The day before I left, I mentioned to an employee that I needed a taxi for my daughter and me to go to the airport the next day. He informed me that I'm asking too late and that I should have asked 2 days before leaving. An awkward exchange took place in which he tried to teach me that 'it doesn't work that way'.I would accept that at a 1 or 2 star property but not at a 5 star. Simply too many places to stay to accept that type of rude service.

Abdul was amazing, he takes care of all his guest, very responsive, will make sure you don’t get scammed and you can text and call him and he will be there for You, loved the service and the breakfast was great as well.

Riad Alya was incredible! The room was beautiful, spacious and very Moroccan. I felt like I was in a museum and couldn’t stop staring at the amazing ceiling. Then you walk out in the center and it’s hard to take it all in. Riad Alya is in a great location, easy to find and every attraction is in walking distance. The moment you walk in Ottoman treated me like family and when I left, I felt like family. Ottoman is the best!

Next to the main road where you can get a taxi. The proprietors were kind and constantly inquired us about our stay to make sure we were well taken care of.