Upper Matecumbe Key Fishing Holidays

Really nice location and staff. Valet service sucked.

Great property. Food was wonderful

The room was amazing with ocean view, the staff super friendly and the breakfast included really good, memorable experience.

It was nice but they have some rude staff.

Honestly the staff made the stay so pleasant. They were very accommodating, kind, friendly, helpful and respectful. The “breakfast included” option was wonderful, great selection, I have a milk allergy and there was milk alternative (almond/soy, etc), and I was able to have fresh fruit & have the cook make my egg with no milk. If I can make a recommendation it would be to list milk allergies on all foods. I didn’t eat anything else because I feared it may have butter or milk in it. The mimosa on 1 of the days was delightful . The pool was a nice size. The pool area did not feel overcrowded, the staff took great care. The Maid service, valet parking, pool towel person, food service staff were really great! If I could make 1 more recommendation is -in order to be truly environmentally friendly, I did not have my towels washed daily. However, more towel racks in the bathroom (for 3-4 towels) and in the shower (for 3-4 wash cloths) are needed. There was no where to hang towels and that’s probably why most people have to turn them in to get washed daily. Again. Thank you for everything! It was a great stay.

Beautiful clean hotel. However, I got charged for a restaurant bill, Sugar, that my husband n I did not even go to. I suggest asking the guest for their room key to verify they r a guest in the hotel. Giving the hotel room # is not enough. We ate breakfast at Quinto n we were asked for our room number. Anyone listening can use this same room number.

Incredible service and friendly staff. Will definitely be back!

The property was great.

I didn’t like that I was told I would get a certain room and I didn’t at first. I had to go back downstairs to let them know. I felt like they were trying to get over on me for some reason. She kept apologizing saying she made a mistake. How could you? Isn’t this your job. Then they put a hold on my card for $400 and told me I was going to get my $400 back and I actually didn’t they deducted whatever fees. Once again I feel like I was taking advantage of.

Great service. Extremely comfortable and delicious.

I love the ocean view junior suite, where I met my love.....

Really nice location and staff. Valet service sucked.

Incredible service and friendly staff. Will definitely be back!

Honestly the staff made the stay so pleasant. They were very accommodating, kind, friendly, helpful and respectful. The “breakfast included” option was wonderful, great selection, I have a milk allergy and there was milk alternative (almond/soy, etc), and I was able to have fresh fruit & have the cook make my egg with no milk. If I can make a recommendation it would be to list milk allergies on all foods. I didn’t eat anything else because I feared it may have butter or milk in it. The mimosa on 1 of the days was delightful . The pool was a nice size. The pool area did not feel overcrowded, the staff took great care. The Maid service, valet parking, pool towel person, food service staff were really great! If I could make 1 more recommendation is -in order to be truly environmentally friendly, I did not have my towels washed daily. However, more towel racks in the bathroom (for 3-4 towels) and in the shower (for 3-4 wash cloths) are needed. There was no where to hang towels and that’s probably why most people have to turn them in to get washed daily. Again. Thank you for everything! It was a great stay.