San Cayetano Beach Holidays

24/7 check-in (!), very efficient air conditioner (!), airport transfer ability, beach stuff, quite area and free street parking. With a better bath amenities, shower floor specifically, standealone kitchen stove, better chairs, it could take highest rate easily.

Room spotless the staff was incredibly helpful, even took us down to the golf bar to see if the Rugby was being shown there

Clean, comfortable but quite dark bedroom and bathroom, situated on lower ground floor. Some minor maintenance of cupboard doors required. Staff were nice, food was good (dinner), breakfast was okay but not great.

Room spotless the staff was incredibly helpful, even took us down to the golf bar to see if the Rugby was being shown there

Unfortunately, our stay at ONA Mar Menor Golf & Spa Resort was very disappointing and fell well below the standard we expected. The most serious issue was the pool area. Both my 11-year-old sister-in-law and I were cut by sharp/broken tiles while using the pool. This is completely unacceptable and a serious safety concern. A child should not be getting injured simply by using a resort swimming pool. There were also several other maintenance and cleanliness issues during our stay, including problems with Wi-Fi and the general condition of some facilities. We raised our concerns with the hotel, but the way they were handled was extremely disappointing. The hotel manager, Javier, essentially denied or dismissed the issues we reported rather than properly addressing them. Despite the injuries and the safety concerns we raised, the only remedy offered was a discount toward a future stay. Given our experience, an offer to return to the same resort was not an appropriate resolution. The resort has a nice location and potential, but the maintenance, safety standards and handling of guest complaints need significant improvement. Considering the price we paid, we expected much better. Based on our experience, I would not recommend this resort, particularly to families with children, until these safety and maintenance issues are properly addressed.

24/7 check-in (!), very efficient air conditioner (!), airport transfer ability, beach stuff, quite area and free street parking. With a better bath amenities, shower floor specifically, standealone kitchen stove, better chairs, it could take highest rate easily.

Great hotel and staff, perfect location for a short walk into the square. Our 3rd stay and we will definitely be back.