Central Kenya Coast Beach Holidays

We didn’t like the cleanliness of the shower. The bathroom sink had a clogged drain. There were missing flushing operating parts on the toilet. The lounge furniture was dirty. The air conditioning had a bad order which triggered my allergies. Continuously triggering a cough. I had to sleep with the windows open and portable fan blowing for an entire night in order to keep from coughing. I had requested to change to a cleaner room without all of these issues. What they gave was a smaller room with no sofa but still a badly stained shower.

Stayed at this hotel many times now it’s the best. Amazing buffet service, entertainment, views - especially superior sea rooms. Great for families and large groups. The cliff bar is my favorite!

The entire place was clean, organized and the staff were extremely friendly. The activities were well organized and executed and there was lots of entertainment to fill the days. Even though the international dishes were well presented and delicious, Neptune can improve on the meals by introducing more of the local cuisine enjoyed in Mombasa.

The hotel restaurant was excellent. Food good and well prepared. They cleaned our room each day and being able to sit on the beach is an added bonus. A real gem hidden away from the hustle of Mombasa.