Rohrschollen Nature Reserve Beach Holidays

The room was clean. The location was lovely and quiet. Breakfast was a nice variety. All in all a nice place to stay for a few days.

Beautiful series of older buildings. So much character. Loved our room, sitting areas inside and outside, great breakfast and extremely helpful staff.

Great location. Beautiful hotel. Helpful friendly staff. Wonderful breakfast.

Staff was not helpful when trying to check in or out. The staff refused to allow any new guests to check in prior to the 4 o'clock stated time causing a traffic jam of guests at the desk.

The least I expect from any hotel is to be able to control the room temperature. I followed the instructions on the thermostat as I wanted the room to be more comfortable and not so cold. I then went to bed expecting it to work, it did nothing to increase the temperature and I was cold most of the night. I did not call reception as I did not want someone coming to the room at that time. Next day I was told the hotel heating was OFF and offered a fan heater. This is not acceptable let alone from a supposedly 5 - star hotel. I asked for a room rate reduction and got NOTHING. Needless to say I will not be returning. Other bad points - 35 Euro breakfast must be the most expensive ever (I did NOT try it) - so for two that's 70 Euros. I had a good 2 course evening meal for about the same price (NOT in the hotel of course). The Jacuzzi was only just warm enough and so not really as expected. The staff were helpful in other respects but they need to get the basics rights. Location is good although if using Uber you have to walk the last part with your luggage.

Beautiful series of older buildings. So much character. Loved our room, sitting areas inside and outside, great breakfast and extremely helpful staff.

La qualité du personnel est de haut niveau et cela contribue à générer un climat agréable et chaleureux.

Nous avons passé un séjour globalement agréable, mais quelques points nous ont déçus. La chambre était correcte, mais l’isolation phonique est vraiment à revoir. Les murs étant peu épais, nous entendions très clairement nos voisins parler, ainsi que leurs moments intimes, ce qui a quelque peu perturbé notre tranquillité. Le petit-déjeuner, facturé 16,50 €, nous a également semblé assez cher au regard de ce qui était proposé. Nous l’avons trouvé peu garni et nous nous attendions à davantage de choix pour ce tarif. Enfin, nous avons été un peu déçus par le room service. On nous avait indiqué que nos boissons seraient apportées en chambre, mais au moment venu, on nous a finalement demandé de venir les chercher nous-mêmes car le restaurant était trop chargé. Nous comprenons qu’il puisse y avoir beaucoup de monde, mais dans ce cas, il aurait été préférable de nous prévenir dès le départ. Dans l’ensemble, le séjour reste satisfaisant, mais ces différents points sont à améliorer pour que l’expérience soit réellement à la hauteur des prestations et du prix.

I loved this boutique hotel. The staff were present 24 hr per day and were very helpful. They made excellent restaurant recommendations - one is right across the street. The location is ideal - both near the train station and major sights of Strasbourg.

The room was clean. The location was lovely and quiet. Breakfast was a nice variety. All in all a nice place to stay for a few days.