Valencia City Beaches All inclusive Holidays

We were mislead. The first photo on your website was the view of the roof garden, which was a huge draw- especially with the backdrop of the beach. However when we arrived we read the note that the roof garden was private. "No access"! The two flats were interchangeable on your web page. The photos were mixed up and we had no knowledge which flat was ours until we arrived. Also they are both described as suitable for 8 people. We are a family of 8. Only 6 beds were made up, and no spare bedding for the sofa beds. The kitchen was poorly equipped, with only 7 cups in the cupboard and no tea towels or oven gloves. The lack of sockets in the kitchen area made it difficult to use the appliances. I suggest a large cafetière (needing no plug) would be more suitable than the small electric coffee maker which had small capacity. Also the wall cupboard is far too high making it impossible to reach to the second shelf (unless you were 6 feet tall) However, we loved the position of the flat - it was very suitable for access to the beach, and also to watch the marathon!

Definitely not a four star....a three start at best. No gym or pool. No amenities in the bathroom which you would expect. Requested a queenside on my booking 9 months ago, that didn't happen. Went to see reception straight away and advised me two single beds put together is all they had on the day The only savings grace it is next to the tourist attraction and on top of a shopping centre if you need food. Vegetarian will find it difficult as everything has meat in it. Sanoma a restaurant in the centre was my savings grace, beautiful food and superb service and very reasonable. This is the first time I have written anything bad about any place I have ever booked But unfortunately I have to tell the truth.

Great place to stay. Closer to the airport with shuttle bus. Great staff.

Really nice flat, usable kitchen and excellent location. The little pool upstairs is a very nice luxury to have.

Our stay was lovely , everything went smoothly , hotel was beautiful & staff was very helpful & nice , would recommend .

We were mislead. The first photo on your website was the view of the roof garden, which was a huge draw- especially with the backdrop of the beach. However when we arrived we read the note that the roof garden was private. "No access"! The two flats were interchangeable on your web page. The photos were mixed up and we had no knowledge which flat was ours until we arrived. Also they are both described as suitable for 8 people. We are a family of 8. Only 6 beds were made up, and no spare bedding for the sofa beds. The kitchen was poorly equipped, with only 7 cups in the cupboard and no tea towels or oven gloves. The lack of sockets in the kitchen area made it difficult to use the appliances. I suggest a large cafetière (needing no plug) would be more suitable than the small electric coffee maker which had small capacity. Also the wall cupboard is far too high making it impossible to reach to the second shelf (unless you were 6 feet tall) However, we loved the position of the flat - it was very suitable for access to the beach, and also to watch the marathon!

Really nice flat, usable kitchen and excellent location. The little pool upstairs is a very nice luxury to have.

We want to appreciate the great service provided by the staff at the hotel. Special shoutout to Lili who was at the restaurant. She was super helpful in providing us vegetarian alternatives and was kind enough to even fit in some more options to be made to suit our vegetarian palette. The reception staff was also extremely helpful with super checkin/checkout experience. They were also kind enough to provide us breakfast alternatives on days when we had to leave earlier than the scheduled breakfast time.

Definitely not a four star....a three start at best. No gym or pool. No amenities in the bathroom which you would expect. Requested a queenside on my booking 9 months ago, that didn't happen. Went to see reception straight away and advised me two single beds put together is all they had on the day The only savings grace it is next to the tourist attraction and on top of a shopping centre if you need food. Vegetarian will find it difficult as everything has meat in it. Sanoma a restaurant in the centre was my savings grace, beautiful food and superb service and very reasonable. This is the first time I have written anything bad about any place I have ever booked But unfortunately I have to tell the truth.