West Friesland All inclusive Holidays

very nice

The hotel smells bad so the staff constantly sprays this air freshener around that smells like bug spray..the towels r frayed and have holes in them..my single room was very small and so was the shower..there is a big hole by the front steps that is dangerous..8 steps to get into the hotel..the breakfast was OK.

Liked it all.

Excellent

NH Collection hotel near central train station met more than our expectations, from convenient locations, warmth staffs, delicious breakfast to our spacious and comfortable room, we had nothing much to add but deeply grateful for the staffs, like Ibrahim and Meaghan’s welcoming smile at breakfast. Our assistant dog also received a gift from Ibrahim. Christina helped us check in and out with such a wonderful warmth, big smile. We felt like we were being with a friend, not a hotel staff. Twan helped us to get more quiet room. This experience was amazing and so memorable! We definitely will book from this hotel chain again and hope to return to this hotel in Amsterdam. Thanks so much for the hospitality!

When we arrived, there was a light out in our room. It was fixed the next day but I really could have used it at night as it was the hallway light in front of the closet. The guest services person took an order for room service for the second morning as we had to leave before the breakfast opened. Instead of a blueberry muffin, I received blueberry pancakes. Instead of a small mango/yogurt parfait, I received a dish of some kind of yogurt and a dish of mangos. Needless to say, I did not eat breakfast. The best thing about the hotel was the location. We have stayed in and loved other Mandarin Orientals. This was not up to their standards.

Wonderful stay, very nice, polite and helpful staff which is quite out of the ordinary for the Netherlands where service is generally and mostly inexistent. To illustrate this, I reported a leak problem with my shower a few hours after checking in. The concierge reported it promptly but maintenance chose to ignore it and it was not fixed until the last evening of my 3-day stay and my reporting the problem 4 times… This kind of situation should never happen in a hotel of this level. Other than that I loved my stay at the Krasnapolsky

very nice

The hotel smells bad so the staff constantly sprays this air freshener around that smells like bug spray..the towels r frayed and have holes in them..my single room was very small and so was the shower..there is a big hole by the front steps that is dangerous..8 steps to get into the hotel..the breakfast was OK.

The hotel smells bad so the staff constantly sprays this air freshener around that smells like bug spray..the towels r frayed and have holes in them..my single room was very small and so was the shower..there is a big hole by the front steps that is dangerous..8 steps to get into the hotel..the breakfast was OK.

very nice