Woodland All inclusive Holidays

Nice place but the AC in the room was old and loud. Otherwise good stay

In the city for the Bruno Mars concert. Our view from the 42nd floor was spectacular! Will definitely stay at the W again.

👍

Pros: we had the corner king on the 6th floor. Great. No complaints! Wonderful view. Noise on street not a problem because of our time location. Big and comfy. Elevators always accessible. Red Owl Tavern accessible in lobby- great restaurant for breakfast, lunch, dinner. LOCATION to everything about Independence Hall, etc is right out the door. You can’t get better! Complimentary lobby coffee in the morning was very nice. Cons: staff was so so. The man at check out was great. Check in was so so- in between was the same. Asked a question and it seemed an inconvenience to what they were doing- nothing. But, the house keeping was always kind. Elevator needed vacuuming. A glass stayed on the floor lobby table for 3 days before being picked up. The stay WITH BREAKFAST which we paid extra for was a bit deceiving. It was good for $27 a person and included tax and 20% gratuity. The limited menu was nearly impossible to keep in that range if you had a meal AND coffee. We’ve never experienced that before- typically breakfast paid with room means no extra charge. That was a surprise. But, the food at Red Owl Tavern for breakfast was very good as well as service. Summary: we’d stay again, but look better at the additional breakfast while you stay. Might not choose that route knowing what we know. Corner King was a good stay. Worth the extra. Would not stay below 6th floor with trash trucks making a lot of noise in early morning hours. In all we enjoyed Philly with our stay here!

Desk staff and housekeeping were very friendly and helpful. On-site bar and restaurant has a limited menu and the market or pantry has very limited options. Couldn’t find a grocery of any kind nearby.

I can only give this hotel 1 star based on my actual experience. First, the elevator on the third floor has not been working properly for several days. You can go up, but you cannot use it to go downstairs, so we had to take the stairs every time. This went on for days without being repaired. Second, the breakfast was exactly the same every day, with basically no variety. The biggest issue was the front desk service. The female staff member at the front desk was very unfriendly and not helpful at all. The service was nowhere near what I would expect from a hotel with such a high rating. The swimming pool was also poorly maintained. The water level was too low, the water was not warm enough, and there was water all over the floor around the pool with no one cleaning or taking care of it. I honestly don’t understand how this property has a 9+ rating. That rating does not reflect my experience at all. Based on what I personally saw and experienced during my stay, this was definitely a 1-star experience.