North Mission Beach All inclusive Holidays

Beautiful Location, but the Rooms and Customer Service Need Improvement Paradise Point Resort & Spa is a decent property with a beautiful setting, but unfortunately, the overall experience fell short of expectations. The property itself is showing its age, and the rooms are in serious need of updating. Our room had what appeared to be black mold, electrical outlets coming loose from the walls, and several pieces of old, outdated furniture. For a resort at this price point, I expected much better maintenance and accommodations. What was especially disappointing was the customer service. Once the staff confirmed that our reservation had been made through a third-party booking site, they seemed much less willing to assist or accommodate our requests. Regardless of how a guest books their stay, everyone should receive the same level of hospitality. On a positive note, the housekeeping team did a great job whenever we needed their services. Their efforts were genuinely appreciated. Overall, Paradise Point has a lot of potential, but the dated accommodations, maintenance concerns, and lack of accommodating customer service really detracted from our stay. With some much-needed renovations and a greater emphasis on guest satisfaction, this could be a wonderful resort. Unfortunately, based on our experience, I would have a hard time recommending it at its current price point.

Had a great stay here for a few nights. The vibe of the property is very cool. It’s almost like a speakeasy as the front is a bit unassuming but it goes to the hotel’s charm. A literal hidden gem. Rooms are clean and stay quiet but should note the closeness to the airport. It’s not overbearing but you’ll hear planes landing and taking off. Speaking of proximity, the location teeters on the residential side. It’s perfect if you’re driving but be ready to walk for a while if you don’t use a ride service. It’s a great place to stay overall. The staff is chill. Sunset looks great from the roof!