Plum Island All inclusive Holidays

Nice and clean place! Love it.

Long way from parking into hotel

The rooms were clean, staff were polite and friendly, and location was perfect for our trip. More kid friendly that I was expecting with our 2 year old.

Over the top nice hotel and room was amazing!

Stayed there for 4 nights and overall I believe it to be ok. Pre trip the communicaiton was very good and the administration was very responsive. There were howeveer some challenges and I cannot overlook given at this cost. 1- Pre check-in I confirmed that there were EV chargers available for usage. It was confrimed that they do have charger available and sent me the instruction. Upon arrival they would work, for the next 5 days there was back and forth communications each time confirming that it was now fixed, but it never worked. I gave up. 2-On first day I got a communication that there will be no water from 9AM to 2PM and that some maintenance ppl may need to access the room. This is after a very long trip and would have appreciated a earlier notification or at least a later time of water being shut and maintenance ppl accessing the room. 3-The AC was VERY loud. The vents are ok in the 2 bedrooms but the unit in the living room is unbearably loud and this is where the pull out couch is. 4-We were 4 ppl, there were 4 towels. No cleaning or new towels for the 4 days unless i paid extra. There is a washer and dryer in the unit, but I didn't expect to have to launder my towels. The unit is new, modern, and clean but at this price I expect better overall service.

The rooms were clean, staff were polite and friendly, and location was perfect for our trip. More kid friendly that I was expecting with our 2 year old.

Over the top nice hotel and room was amazing!

Excellent hotel in downtown Boston. Convenient to South Station, shopping and restaurants. Staff is friendly and welcoming. Rooms are exceptionally clean. The hotel bar and patio are great for relaxing after a long day sightseeing. Wouldn’t stay anywhere else.

The rooms were clean, staff were polite and friendly, and location was perfect for our trip. More kid friendly that I was expecting with our 2 year old.

Over the top nice hotel and room was amazing!

I am going to be demanding my money back. I could not stay in this place. The room was disgusting. The bed was dirty and on a metal frame. The A/C didn't work, and the tub had peeling paint. The mildew smell has horrendous and the MOTEL appeared to be in a shady part of town as there were people wondering around in the parking lot doing what appeared to be drugs. This MOTEL should not be on any travel site! The nastiest place I have ever been to. Hotel.com, if your reading this take heed as no one should be getting this place as an option a safe, clean place to stay!