Laos Adults Only Holidays

Prifrssional service and hotel room is great. Would stay again in the future.

The hotel staff was amazing.

What a great hotel! I loved it! It's right in the heart of Vientiane -- walkable to pretty much everything. And the artsy, funky interior design of the hotel was refreshing and exciting. The hotel staff were very friendly and helpful, and the breakfast was great -- allowing guests to order as much as they want off the menu. My room was massive and very comfortable, and I loved the rooftop infinity pool and sun decks. I would definitely stay here again, and highly recommend!

This Sofitel location is probably one of the best I’ve been to. It’s a boutique hotel but has all the amenities of a 5 star hotel. All the staff from front desk, drivers, restaurant, room attendant, including the general manager were very helpful. They made sure that we had a wonderful stay. The front desk assisted us with tours and getting in and around town. They even assisted in booking us train tickets to our next destination. The resto staff were always friendly and the food selection was great. We also tried the spa which is a must. They provide a free 5min massage daily in the morning. The staff went above and beyond most 5 star hotels I’ve been to. I can truly say that I will be coming back and would highly recommend to everyone.

Comparing same price range and hotel class, the rooms are much smaller in size, the lighting in poor (entrance and walkway to bathroom is dark), the entrance is very large and spacious but only 1 sofa for guests to sit / wait, the staff doesn’t greet guests as they walk in, the cleaning staff still comes in to clean your room even with the do not disturb sign on. Overall there are better same class hotel with better customer service, larger rooms and better overall value for your money.

Very large hotel, staff are mostly pleasant. Average maintenance. Breakfast has options, although does not change much over the course of a week. The egg stand at the breakfast serves cold, half-cooked, pre-made omelettes, although the chef was very busy on his phone, for both days I waited there, and could not attend to my request to heat one up. Food at bar is pricy and overly sauced and sweetened. The place could be better cleaned, as I spotted a couple of 6-leg critters in my room and the canteen. Pool was closed during my stay. No speed bumps at the car drop-off area in front of the lobby, and cars race through, so mind when you cross that bridge. Rooms are not very well insulated from noise of adjacent rooms. Mosquitos in the room are a problem, and the tiny incense only seems to make them more hungry. The low cost and river view perhaps is a consolation.

The hotel staff was amazing.

This Sofitel location is probably one of the best I’ve been to. It’s a boutique hotel but has all the amenities of a 5 star hotel. All the staff from front desk, drivers, restaurant, room attendant, including the general manager were very helpful. They made sure that we had a wonderful stay. The front desk assisted us with tours and getting in and around town. They even assisted in booking us train tickets to our next destination. The resto staff were always friendly and the food selection was great. We also tried the spa which is a must. They provide a free 5min massage daily in the morning. The staff went above and beyond most 5 star hotels I’ve been to. I can truly say that I will be coming back and would highly recommend to everyone.