Inland Empire Adults Only Holidays

Good location, clean room and nice staffs

floor was sticky, front desk was rude, elevator was creaky

Tres propre

Used to stay here a lot years ago. It’s definitely a different experience now and sadly not nearly as special. The Bungalows are smaller and have lost their charm. They first put us in one in the back of the property that smelled really musty. I’m not sure if it hadn’t been used in a while or if it had mold, but the smell was so strong we had to move rooms. Second Bungalow just felt like a standard hotel room. No balcony, nothing in the minibar,.. Their answer to the musty room was to send someone over with a spray bottle of air freshener which he proceeded to spray around the room. This actually smelled worse than the mold. Super bummed. Used to be a great place.

Lorraine, the manager, is extremely rude and very combative. Not only is she extremely rude to customers staying there, but also to her employees as well. If you ever have to go to her about your concerns, she will be very dismissive about your concerns. I told her AC was out for two days and she said,"no it wasnt." As if SHE was the one who stayed in the room herself. Thankfully, everything was resolved but the experience my family and I had here with her as well as the Hispanic woman who waves her hands around her face up at the front desk was absolutely unprofessional and made our vacation such a poor experience. The only good experience was Mel. You are amazing. That man needs a raise.