East of England Adults Only Holidays

The location was excellent for our visit to London, the hotel was clean and beautifully decorated. Our room was spacious for London, clean, comfortable and had good amenities including a coffee machine, toiletries, gowns and slippers. The bed was comfortable, for us a little too soft, however we slept well with quality bedding and the surrounding area was quiet. Breakfast was excellent with good choice and tasteful food. Staff were professional and welcoming.

Staff was very friendly, room was clean and we had a great stay.

Great staff and great service

Great location! Easy quick walk to Earls Ct. Underground and a bus stop is also close to the hotel. Room decor was a bit dated- it is planned for renovation soon though. Staff were helpful ,friendly and it was very clean. Kitchen stocked with coffee, tea, milk, paper towels, dishwasher and laundry soap. Also, dishes/glasses and some pans/utensils. This is a VERY old building, the elevator is tiny and old (you close and open the door and gate yourself). It’s quirky. If someone does not close it on the 3rd floor it’s stuck there. So you have to walk up the stairs and check each floor to see where it stopped. You can then get on and take it to your floor or just close it so it will work for others. The staff are very kind and offered to try and find out where it was stuck ( this happened to us twice), but we just took the stairs. The hallways are a bit broken up with doors and steps up and down. We had to go to the 5th floor then go through a few hallways and get to a back stairway and take that down one flight to our fourth floor room. We personally thought it was a fun unique experience, but if you have ANY physical limitations or if you bring huge heavy suitcases on vacation you need to make sure your room/ floor will work. It is not a very accessible building at all! I really enjoyed our stay and I would recommend it for the right people. If you are looking for fancy, this is not it! If you are looking for a great location, clean rooms, nice staff, this is perfect!

Lovely place quiet and spotless bar very chilled indian food delicious very impressed

The room was nicely appointed and everything was kept very clean. The location was great with easy access to the different areas of London we wanted to visit. The staff was friendly, knowledgeable and very helpful.

Staff anticipated our every need. Beautiful hotel. Nice bar. Great location

A great property and a credit to the Cheval brand.

The location was excellent for our visit to London, the hotel was clean and beautifully decorated. Our room was spacious for London, clean, comfortable and had good amenities including a coffee machine, toiletries, gowns and slippers. The bed was comfortable, for us a little too soft, however we slept well with quality bedding and the surrounding area was quiet. Breakfast was excellent with good choice and tasteful food. Staff were professional and welcoming.

Staff was very friendly, room was clean and we had a great stay.

Staff anticipated our every need. Beautiful hotel. Nice bar. Great location

Very clean. Very modern 24/7 accessibility. Room key as a phone app was an amazing idea.

Lovely place quiet and spotless bar very chilled indian food delicious very impressed

Staff was very friendly, room was clean and we had a great stay.