Zona Bagni Holidays from £136

Big and clean room with fridge. Air conditioning works well. Parking is great. The best is the staff: very kind and friendly so you can feel at home and enjoy the beautiful city of Torino.

Good central location. No

Oh I LOVED this hotel! It was so charming and characterful. We were welcomed warmly and professionally. The rooms were individual and ours had a really high ceiling and air conditioning, with a decent en-suite shower room. Despite having beds for 4 people it felt very spacious. The breakfast buffet was amazing, with lovely coffees freshly made to order, and the breakfast room was stunning! We had an excellent meal at a restaurant just down the street and would love to return when we are in Turin again.

Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.