Title: Grand Hotel Nuove Terme Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Nuove Terme Hotel in Acqui Terme with full-service spa and free breakfast ![Exterior](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/af5933c8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, hot tub, hot springs/mineral springs, Turkish bath/hammam](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/c5aa7326.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/0939480e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/7428e851.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/0f888fc4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to a free breakfast buffet, an adjacent golf course and a terrace at Grand Hotel Nuove Terme. Indulge in a massage, a facial and a body scrub at Beauty Farm, the on-site spa. The on-site local cuisine restaurant, Le Fontane, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a bar. 7.2 Good ## Popular amenities - Spa - Pool - Hot tub - Bar - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct 7 - Oct 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=1200400&PinnedHotelID=1200400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=1200400&PinnedHotelID=1200400&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1200400&PinnedHotelID=1200400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1200400&PinnedHotelID=1200400&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1200400&PinnedHotelID=1200400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1200400&PinnedHotelID=1200400&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1200400&PinnedHotelID=1200400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1200400&PinnedHotelID=1200400&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/618d9516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room ### Highlights Air conditioning TV Private bathroom Hairdryer Bidet Minibar Daily housekeeping In-room safe - 183 sq ft - Sleeps 2 - 1 Double Bed ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/618d9516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Quadruple Room ### Highlights Air conditioning TV Private bathroom Hairdryer Bidet Minibar Daily housekeeping In-room safe - 237 sq ft - Sleeps 2 - 1 Double Bed and 2 Single Beds ![Junior Double or Twin Room | Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/84e3a7b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double or Twin Room ### Highlights Separate sitting area Air conditioning Free rollaway/extra beds TV Private bathroom Hairdryer Bidet Minibar - 226 sq ft - Sleeps 3 - 1 Double Bed ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/618d9516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Triple Room ### Highlights Air conditioning TV Private bathroom Hairdryer Bidet Minibar Daily housekeeping In-room safe - 226 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/618d9516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room ### Highlights Air conditioning TV Private bathroom Hairdryer Bidet Minibar Daily housekeeping In-room safe - 215 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1210000/1200400/1200400/618d9516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room Single Use ### Highlights Air conditioning TV Private bathroom Hairdryer Bidet Minibar Daily housekeeping In-room safe - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcqui-Terme-Hotels-Grand-Hotel-Nuove-Terme.h1200400.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcqui-Terme-Hotels-Grand-Hotel-Nuove-Terme.h1200400.Hotel-Information) ## About the area Located in Acqui Terme, Grand Hotel Nuove Terme is in the city centre and next to a golf course. Nuove Terme Thermal Spa and Piscine di Acqui Terme are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Court Art Park and Beigua Regional Nature Park. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking. [Visit our Acqui Terme travel guide](https://www.expedia.co.uk/Acqui-Terme.dx6047015) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.67385%2C8.46852&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=o5H5X8af5hT7DF63-JUay4IqmMY=) Piazza Italia, 1, Acqui Terme, Piedmont, 15011 ### What's nearby - Nuove Terme Thermal Spa - 2 min walk - 0.1 miles - La Bollente - 2 min walk - 0.1 miles - St Peter's Cathedral - 3 min walk - 0.2 miles - Habilita Casa di Cura Villa Igea - 13 min walk - 0.7 miles - Piscine di Acqui Terme - 16 min walk - 0.9 miles ### Getting around - Acqui Terme Station - 6 min walk - Genoa (GOA-Cristoforo Colombo) - 72 min drive ### Restaurants - ‪Crema e Frutto - ‬3 min walk - ‪Ristorante Il Ciarlocco - ‬2 min walk - ‪Bar Pinky - ‬3 min walk - ‪Pasticceria Voglino - ‬1 min walk - ‪Haiti - ‬1 min walk ## About this property ### Grand Hotel Nuove Terme Hotel next to a golf course A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Grand Hotel Nuove Terme. Indulge in a massage, a facial and a body scrub at Beauty Farm, the on-site spa. The on-site local cuisine restaurant, Le Fontane, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a business centre. Other perks include: - An indoor pool and an outdoor pool - Hot springs on-site, meeting rooms and a TV in reception - Free newspapers, a lift and a 24-hour front desk - Smoke-free property, massage treatment rooms and a front desk safe Room features All 142 rooms offer comforts such as air conditioning, in addition to perks such as safes and minibars. Other conveniences in all rooms include: - Bathrooms with showers and bidets - TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/20000000/19290000/19289700/19289641/9b251ad7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Verdmont Acqui Terme - Pool - Spa - Parking included - Free WiFi 10 Exceptional 4 reviews £82 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=19289641&PinnedHotelID=19289641&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/13000000/12950000/12941600/12941538/b52ce27e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monteverde Bistagno - Breakfast included - Parking included - Free WiFi - Restaurant 9.6 Exceptional 70 reviews £93 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=12941538&PinnedHotelID=12941538&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 9 AM to 6 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/23000000/22140000/22136200/22136122/76857295.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cascina Marcantonio Acqui Terme - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 60 reviews £119 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=22136122&PinnedHotelID=22136122&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2530000/2523200/2523142/dae8086c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ariston Acqui Terme - Breakfast included - Spa - Pet-friendly - Free WiFi 8.6 Excellent 42 reviews £116 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=2523142&PinnedHotelID=2523142&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2540000/2532200/2532123/4c1798a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Valentino Acqui Terme - Breakfast included - Spa - Free WiFi - Restaurant 8.6 Excellent 230 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=2532123&PinnedHotelID=2532123&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/30000000/29870000/29863600/29863510/22fd305f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cascina Luvot Melazzo - Breakfast included - Parking included - Free WiFi - Housekeeping 9.8 Exceptional 30 reviews £77 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=29863510&PinnedHotelID=29863510&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1480000/1478000/1477993/4ed7ecb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Roma Imperiale Zona Bagni - Pool - Hot tub - Breakfast included - Spa 8.6 Excellent 91 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=1477993&PinnedHotelID=1477993&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6770000/6762100/6762045/12048d90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Scati Melazzo - Pet-friendly - Parking included - Free WiFi - Restaurant 9.4 Exceptional 62 reviews £57 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=6762045&PinnedHotelID=6762045&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101280000/101274000/101273951/4715db98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Relais Almaranto Calamandrana - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 6 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=101273951&PinnedHotelID=101273951&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/26000000/25160000/25154700/25154625/dd2ba20e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Albergo Diffuso Belvedere Alice Bel Colle - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 41 reviews £59 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=25154625&PinnedHotelID=25154625&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Street parking available ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Le Fontane ### Things to do - Full-service spa - Hot spring - Hot tub - Indoor pool - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Indoor pool - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - 22 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 7 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Facials - Hot spring - Hot springs open from 10:00 AM - 10:00 PM - Hot springs water temperature - 37 ºC - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair-accessible path of travel ### More - 1 building - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures This property is closed from 19 May 2022 to 31 July 2023 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 10 per pet, per night Service animals are welcome, and are exempt from fees Up to 15 kg per pet Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 10 per pet, per night - Service animals are exempt from fees - A facilities fee includes use of: sauna; hot tub; spa; swimming pool The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit Property Registration Number 006001-ALB-00009 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Hot springs access available from 10:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 14 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Grand Hotel Nuove Grand Hotel Nuove Terme Grand Nuove Grand Nuove Terme Grand Hotel Alessandria Grand Hotel Nuove Terme Acqui Terme Grand Nuove Terme Acqui Terme Grand Hotel Nuove Terme Hotel Grand Hotel Nuove Terme Acqui Terme Grand Hotel Nuove Terme Hotel Acqui Terme ## Frequently asked questions ### Does Grand Hotel Nuove Terme have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### Is Grand Hotel Nuove Terme pet-friendly? > Yes, this property allows pets with a maximum weight of up to 15 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### What time is check-in at Grand Hotel Nuove Terme? > Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Grand Hotel Nuove Terme? > Checkout is at 11 AM. ### Where is Grand Hotel Nuove Terme located? > Located in the heart of Acqui Terme, this spa hotel is steps away from Piazza Italia, Nuove Terme Thermal Spa and Cattedrale di Santa Maria Assunta. Basilica of St. Peter and La Bollente are also within 5 minutes. Acqui Terme Station is 6 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hotel Nuove Terme Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.0 Location ### 7.4 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 20 8 - Good 54 6 - Okay 31 4 - Poor 15 2 - Terrible 4 ### 8/10 Good #### Eros 19 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Eros Stayed 1 night in Oct 2020 ### 8/10 Good #### Grazia 3 Feb 2020 Liked: Cleanliness, staff & service, room comfort IL GRAND HOTEL RISULTA ESSERE IN POSIZIONE CENTRALISSIMA DI FACILE ACCESSO ANCHE CON AUTO, COMODO ANCHE PER GIRO A PIEDI NELLA CITTA'. I LOCALI TESTIMONIANO IL FASTO DEL PASSATO MA SONO ANCORA ASSOLUTAMENTE GRADEVOLI. IL RISTORANTE OFFRE CIBO DI OTTIMO LIVELLO, CON PERSONALE QUALIFICATO. ##### Grazia Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Cinzia 10 Jan 2020 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### RISCALDAMENTO ROTTO! Nulla da eccepire su pulizia e camera, ma non funzionava il riscaldamento e non siamo state avvisate dallo staff della struttura, mancava coperta in camera, quindi pernottamento terribile per il freddo. ##### Cinzia Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller 27 Oct 2019 Liked: Staff & service Struttura bella esternamente e affaccio sulla piazza ma dentro ha bisogno di ristrutturazione in particolare modo la zona della piscina termale ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 24 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities Struttura eccellente, accoglienza e consigli dati All arrivo eccellete..... personale accogliente Pulizia ok Spa spettacolare Per adulti , famiglie, ragazzi ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### Caroline 18 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Caroline Stayed 2 nights in Jul 2019 ### 4/10 Poor #### Torben 17 Jul 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Torben Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 2 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personale estremamente gentile ed attento alle esigenza dei clienti. ##### Verified traveller Stayed 2 nights in May 2019 ### 4/10 Poor #### Paul 28 May 2019 Disliked: Staff & service, property conditions & facilities, room comfort ##### Paul Stayed 3 nights in May 2019 ### 6/10 Okay #### Verified traveller 27 May 2019 Liked: Cleanliness, staff & service Die Information an der Reception war nicht gut. Vorallem die Auskunft über Parkmöglichkeiten war sehr schlecht! ##### Verified traveller Stayed 4 nights in May 2019 ### 8/10 Good #### Verified traveller 21 May 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### God beliggenhed. Super beliggenhed i flotte historiske omgivelser. Hotellet er kendt som et spa hotel og når man booker skal adgang til spa område, som er meget lille tilkøbes oveni. ##### Verified traveller Stayed 3 nights in May 2019 ### 6/10 Okay #### Verified traveller 9 May 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities This hotel is a little dated. Nothing was a disaster but I offer the following notes:- 1) Shower cubicle is too small unless you are an anorexic midget. 2) Wifi didn't work in the room - only the lobby (where it was excellent). 3) Spa pool was clean but basic and needed refurbishment. 4) Soundproofing minimal with 6am wake-up call from street garbage collection. 5) Parking (on the street) difficult needing to be topped up every morning before 8am by getting another ticket. 6) Hotel decor a little depressing and gloomy. Having said that, location is excellent and the staff service was difficult to fault. ##### Verified traveller Stayed 2 nights in May 2019 ### 6/10 Okay #### Verified traveller 9 Dec 2018 Liked: Cleanliness, property conditions & facilities, room comfort Hotel storico situato in centro del paese, bella costruzione retrò, pulito e confortevole. ##### Verified traveller Stayed 1 night in Dec 2018 ### 8/10 Good #### Verified traveller 6 Nov 2018 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Pulito e confortevole ma vetusto Acqui Terme è un paesello carino ed il soggiorno presso l'hotel è stato piacevole. Camera pulita, personale cortese, ottima posizione, colazione fantastica, ma la struttura necessita di numerosi interventi. Era un Grand Hotel 20 anni fa ora, soprattutto la zona benessere, dovrebbe essere rinnovata. Da rivalutare quando restrutturato. ##### Verified traveller Stayed 2 nights in Oct 2018 ### 6/10 Okay #### Simona, Torino 5 Nov 2018 Liked: Cleanliness L’edificio è eccellente così come la beauty Farm (non di enormi dimensioni ma confortevole ed adeguata alle esigenze di un turista che, come noi, ha fatto due giorni ad Acqui). La nostra stanza (junior suite), aveva grandi dimensioni, era pulita ma di vecchio stile. Quadri inguardabili dietro al letto, testiera di legno scuro ed una tv con un piccolo schermo a tubo catodico con 10 (più o meno) canali nazionali. Il bagno cieco. Il servizio bar della colazione non all’altezza: il caffè ordinato è arrivato dopo circa 30 minuti .. la focaccia invece è eccellente(ed in generale, il buffet è ricco e vario). Insomma, con qualche tocco di modernità ed un po’ più di attenzione , potrebbe essere restituito a pieno titolo il “grand” all’hotel. ##### Simona Stayed 1 night in Nov 2018 ### 8/10 Good #### Verified traveller 1 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Oct 2018 ### 6/10 Okay #### Peter 10 Apr 2018 Disliked: Staff & service, property conditions & facilities #### Lage perfekt , 4\* ??? Lage des Hotels ist perfekt, direkt an der Fussgängerzone mit guten Restaurants. Suite war grosszügig, leider die Dusche nicht im Verhältnis zum Zimmer, zu klein. Morgenessen, musste zuerst ein Kellner suchen für den Kaffee, Rühreier trocken und kalt, Speck trocken und kalt , hart gekochtes Ei war faul. 4\* Hotel, das die besten Zeiten hinter sich gelassen hat, lebt von der im Hause gelegen Therme. ##### Peter ### 8/10 Good #### Monica 13 Mar 2018 Liked: Staff & service, room comfort Disliked: Cleanliness ##### Monica Stayed 1 night in Mar 2018 ### 4/10 Poor #### elena, milano 19 Feb 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Da dimenticare Grand hotel: l’esterno e l’imponenza della hall ti incantano ma passati i primissimi momenti ti accorgi che l’albergo vive sui fasti di un tempo ormai passato. Tutto nelle parti comuni ti comunica un senso di abbandono. Divani ciancicati, fiori secchi di dubbio gusto vetrate in sala colazione con spifferi notevoli Le camere da letto pur spaziose sono arredata in maniera dozzinale, letti mal fatti, copriletti troppo grandi e sommier dei letti di colore diverso. Tv con tubo catodico,da modernariato,senza digitale terrestre, frigo bar totalmente sfornito. Bagno microscopico, pulizia molto ma molto sommaria. Colazione alle 9.30 di domenica mattina: vassoi vuoti e non sostituiti Da dimenticare Ps : la direzione dell’hotel mi ha riconosciuto uno sconto del 25% sul conto totale in seguito alle mie lamentele ##### elena Stayed 2 nights in Feb 2018 ### 8/10 Good #### Angelo Mario 9 Jan 2018 Liked: Cleanliness, staff & service #### Splendore rimasto al passato Soggiorno natalizio di due giorni.I kits di omaggio non erano assolutamente da quattro stelle ! Il vantaggio dell'hotel è la posizione centralissima e i locali comuni stile bell'epoque. Notevole anche la spa. Per il resto la gestione è al risparmio... ##### Angelo Mario Stayed 2 nights in Dec 2017 ### 4/10 Poor #### Rosanna, torino 7 Jan 2018 Disliked: Property conditions & facilities, room comfort Rapporto qualità prezzo inesistente. Accesso a terme che in realtà sono una piscina termale al costo fuori mercato di 37 euro ad entrata. Veramente deludente ##### Rosanna Stayed 2 nights in Dec 2017 ### 10/10 Excellent #### Verified traveller 24 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Struttura pulita, personale gradevole, stanze confortevoli, la colazione forse è leggermente sotto le aspettative per una struttura del genere. ##### Verified traveller Stayed 2 nights in Nov 2017 ### 8/10 Good #### Tiziana, Cagliari 9 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel raffinato ad Acqui Terme Ho alloggiato diverse volte presso il Grand Hotel Terme e ritengo che stiano migliorando alcuni aspetti dell'accoglienza, come il confort delle camere. La colazione e' sempre ottima e varia e il personale della reception molto gentile e disponibile. Avrei gradito una stanza più spaziosa ma nel complesso il soggiorno e' stato piacevole e rilassante. ##### Tiziana Stayed 3 nights in Nov 2017 ### 8/10 Good #### Susan 2 Oct 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### classic spa hotel good breakfast. bed sagging somewhat. great location. made reservation for massage and was told (at spa) that would need to purchase access to full spa facilities to get a robe and slippers. ridiculous! spoke with person at checkin desk; he had housekeeping provide robe and slippers at no charge. housekeeper picked up dirty towel from the floor and hung on the towel rack; it was on the floor for a reason. town was lively--food festival going on. fabulous restaurants; hard to choose. carpet in hotel stained and dirty--needs to be replaced. great shower. no plastic cups provided in bathroom; found in mini bar on second day. massage not worth 85 euros for 50 minutes; not deep enough to do any good. no face cradles, so neck was quite tight until finallt got to turn over. ##### Susan Stayed 2 nights in Sep 2017 ### 6/10 Okay #### Verified traveller 22 Aug 2017 Liked: Cleanliness, room comfort #### Nice hotel, great location Nothing wrong with the hotel. The staff wasn't all that good in english. 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