Title: National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Riverside hotel with full-service spa and fitness centre ## Photo gallery for National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA ![Restaurant - National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA (Zermatt)](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/0b244ac7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA (Zermatt)](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/cae0d0ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mini Family Room | Living area | 42-inch flat-screen TV with digital channels, TV - National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA (Zermatt)](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/595b97f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA (Zermatt)](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/46b7ae55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA (Zermatt)](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/020afa27.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel National combines riverfront views with alpine charm. Travelers can relax on the garden terrace, swim in the indoor pool, or book aromatherapy treatments at the onsite spa. Previous guests speak highly of their experience at this mountain getaway. ## Reviews 9.6 Exceptional ## Popular amenities - Bar - Pool - Pet-friendly - Gym - 24/7 front desk - Spa £335 includes taxes & fees 9 Dec - 10 Dec ## Room options ### Check availability for these dates Tonight [Dec 8 - Dec 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=2805915&PinnedHotelID=2805915&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=2805915&PinnedHotelID=2805915&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 9 - Dec 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=2805915&PinnedHotelID=2805915&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=2805915&PinnedHotelID=2805915&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=2805915&PinnedHotelID=2805915&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=2805915&PinnedHotelID=2805915&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2805915&PinnedHotelID=2805915&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2805915&PinnedHotelID=2805915&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Double Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/97a7d57c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 269 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Double Room (Matterhorn) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/97a7d57c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Matterhorn) 9.4 Exceptional 3 reviews ### Highlights Furnished balcony or patio Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 301 sq ft - Mountain view - Sleeps 3 - 1 Double Bed ### View all photos for Maisonette Suite with Matterhorn View ![Maisonette Suite with Matterhorn View | Living area | 42-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/146a3893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonette Suite with Matterhorn View ### Highlights Furnished balcony or patio Separate sitting area Fireplace Private indoor hot tub Heating Connecting rooms available Free cots/infant beds Flat-screen TV - 592 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Double Bed and 1 Queen Sofa Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/49716625.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Furnished balcony or patio Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Shower/bath combination - 301 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room, Mountain View ![Deluxe Double Room, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/5ca9838a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Mountain View 8.0 Very good 3 reviews ### Highlights Furnished balcony or patio Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Shower/bath combination - Mountain view - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room ![Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/f42acbfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Furnished balcony or patio Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Shower/bath combination - 538 sq ft - Mountain view - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Mini Family Room ![Mini Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/47336904.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mini Family Room ### Highlights Furnished balcony or patio Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Shower/bath combination - 484 sq ft - Mountain view - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Double Room With Matterhorn View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/dd4bcff6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room With Matterhorn View - Sleeps 2 ### View all photos for Double Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/dd4bcff6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - Sleeps 2 ### View all photos for Maisonette Suite ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/5b871808.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonette Suite - Sleeps 2 ### View all photos for Deluxe Family Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/0dde7ef9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 3 ### View all photos for Deluxe Double With Matterhorn View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/28b47184.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double With Matterhorn View - Sleeps 2 ### View all photos for Family Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/8252927f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 2 ### View all photos for Deluxe Double Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805915/74799af4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ### Deluxe Double Room - Sleeps 2 ### Mini Family Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-National.h2805915.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-National.h2805915.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02304%2C7.75139&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9FbGsN9YmRE7Uw-n7CwKhUEp00w=) Matterstrasse 39, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 miles - Zermatt–Sunnegga Funicular \- 1 min walk \- 0.0 miles - Zermatt - Furi \- 6 min walk \- 0.4 miles - Matterhorn Museum \- 6 min walk \- 0.4 miles - Sunnegga Ski Resort \- 15 min walk \- 0.9 miles #### Getting around - Zermatt Gornergratbahn Station - 6 min walk - Geneva International Airport (GVA) - 162 min drive #### Restaurants - ‪McDonald's - ‬7 min walk - ‪Le Petit Royal - ‬7 min walk - ‪Golden India - ‬6 min walk - ‪Parkhotel Beau Site - ‬6 min walk - ‪Schweizerhof Kitchen - ‬7 min walk ## About this property ### National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise You can look forward to a terrace, mini golf and a garden at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA. Adventurous travellers may like the Pilates at this hotel. Treat yourself to a massage, a body scrub or reflexology at the on-site spa. Yoga classes are offered at the gym; the property also has a playground, an arcade/games room and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception. Other perks include: - An indoor pool and a children's pool - Free train station pick-up, express check-in and 1 meeting room - Smoke-free property, a computer station and massage treatment rooms - A TV in reception, coffee/tea in reception and a 24-hour front desk Room features All 54 rooms have comforts such as pillow menus and bathrobes, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Shower/bath combinations, free toiletries and hairdryers - 42-inch flat-screen TVs with cable channels - Furnished balconies or patios, wardrobes/cupboards and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/d973c959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resort La Ginabelle Zermatt - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 209 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1093618&PinnedHotelID=1093618&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, Turkish bath/hammam, aromatherapy](https://images.trvl-media.com/lodging/4000000/3150000/3148800/3148720/62216035.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Christiania Mountain & Spa Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 170 reviews £379 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=3148720&PinnedHotelID=3148720&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093685/a64c9acd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bellerive Zermatt - 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Spa - Free WiFi 9.4 Exceptional 386 reviews £379 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=1093678&PinnedHotelID=1093678&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Free train station pick-up shuttle - Ski shuttle nearby ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Arcade/game room - Children's pool - Full-service spa - Gym - Indoor pool - Library - Mini golf - Pilates classes - Playground - Sauna - Ski passes - Ski storage - Steam room - TV in common areas - Yoga classes ### Family friendly - Arcade/game room - Children's pool - Indoor pool - Laundry facilities - Mini golf - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 398 square feet of conference space - Computer station - Meeting room ### Outdoors - Garden - In the mountains - On a river - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Deep-tissue massages - Hot stone massages - Hot tub - Reflexology - Sauna - Sports massages - Steam room ### Accessibility - Lift ### More - 1 building - 4 floors - At least 80% of food locally-sourced - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Fireplace in lobby - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Limited room service - Minibar ### More - Connecting rooms available - Desk - Heating - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:30 PM Express check-in available ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: CHF 50.00 ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property will be renovating from 1 September 2025 to 30 November 2025 (completion date subject to change). The following areas are affected: - Selected guestrooms During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 30 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Day (25 December) Gala Dinner per adult: CHF 100 - Christmas Day (25 December) Gala Dinner per child: CHF 50 (from 9 to 15 years old) - New Year's Eve (31 December) Gala Dinner per adult: CHF 185 - New Year's Eve (31 December) Gala Dinner per child: CHF 70 (from 9 to 15 years old) - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 30 per pet, per night - Service animals are exempt from fees - Late check-out fee: CHF 50.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars. ### Property is also known as Hotel National Zermatt National Zermatt National Hotel Zermatt Hotel National ## Frequently asked questions ### Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have a pool? ### How much does it cost to stay at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA? ### Is National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA pet-friendly? ### How much is parking at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA? ### What time is check-in at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA? ### What time is check-out at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA? ### Where is National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 95 8 - Good 17 6 - Okay 3 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Dennis 24 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Hotel ##### Dennis Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jiangming 15 Sept 2025 Liked: Cleanliness, amenities Staff members are really nice ##### Jiangming Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Vassilios 14 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities everything is excellent in National Hotel, I love it ##### Vassilios ### 10/10 Excellent #### Timothy 8 May 2024 Outstanding amenities and staff. ##### Timothy Stayed 2 nights in May 2024 ### 10/10 Excellent #### CHINCHIA 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best location and warm service Very good service! And excellent location - we stay in a room with magnificent view to Matterhorn from our balcony. (And nice photo with beautiful Gornaget train passing by too) Out of the entrance is Sunnegga station (so convenient) ![](https://a.travel-assets.com/ugc/hotel-reviews/3c697a81-7c0f-4ec7-bd44-5f8498f0d0ee-1757131802664.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CHINCHIA Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Vinod 8 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent value for money. Great views and great location ##### Vinod Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Joshua 29 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The sauna and pool are amazing. The breakfast was great. Everyone there was very friendly. ##### Joshua Stayed 3 nights in May 2024 ### 10/10 Excellent #### Bavand 22 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A must see- The best service and great location Lovely staff, extremely helpful and nice. The hotel is great as well. We’re having a great time even with the worst flooding in the last 10 years. ##### Bavand Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Sarah 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing stay! The service was excellent, and the staff were incredibly attentive and helpful with any additional requests we had. After a long day of skiing, the spa facilities were a perfect way to relax and unwind. The food was absolutely delicious, and the cocktails were just as impressive. We will definitely be returning! ##### Sarah Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Mok 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great price/performance ratio, definitely sray at the suite which has 2 floors and direct view of the Matterhorn! ##### Mok Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Rudolf 16 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dank des äusserst freundlichen und hilfsbereiten Personal fühlten wir uns hier wirklich willkommen und konnten unseren Aufenthalt voll und ganz geniessen. Die Lage unmittelbar bei der Sunegga-Bahn und nahe beim Bahnhof und Ortszentrum ist perfekt. Auch der Spa-Bereich ist top. ##### Rudolf Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### LUCAS 18 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Hotel incrível. Excelente atendimento pelo recepcionista Kevin. Jovem super atencioso. Bem localizado, quarto confortável e café da manhã completo. ##### LUCAS Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Peter 7 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Het personeel is ontzettend behulpzaam en nergens eerder zulke lieve, klantgerichte medewerkers in een hotel meegemaakt. Verder een heel mooi hotel, met zwembad en goede voorzieningen. Heerlijk eten! ##### Peter Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Niklas 22 Jan 2024 Liked: Cleanliness, staff & service, room comfort #### Schönes Hotel direkt gegenüber der Bergbahn Wir hatten einen angenehmen Aufenthalt und kommen gerne wieder! Frischer Orangensaft beim Frühstück und eine große Auswahl, top! Wellness sehr schön, hervorzuheben ist die angenehm warme Wassertemperatur in allen Becken… Zimmer etwas älter und mit Teppichböden, hier könnte man eventuell etwas erneuern, ist aber nicht weiter schlimm. ##### Niklas Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Wolfgang 14 Apr 2022 Disliked: Staff & service, amenities, property conditions & facilities Sehr veraltete und verbrauchte Ausstattung. In meinem gebuchten Zimmer, war sehr vieles defekt und verbraucht. Übernachte schon sehr lange und immer wieder in Zermatt. Erlebte so etwas noch nie. Der Teppich sicherlich schon Jahrzehnte alt Das Frühstück ist mangelhaft. Das Personal ist sehr passiv. Die Angestellten an der Rezeption sind sehr schlecht ausgebildet, und sprechen kein Deutsch. Der Übernachtungspreis ist keineswegs gerechtfertigt. ##### Wolfgang Stayed 3 nights in Apr 2022 ### 6/10 Okay #### Joseph 29 Dec 2021 Liked: Cleanliness, staff & service #### Some Good Some Bad Hotel National is a nice hotel, with authentic Swiss elements, but there are multiple reasons that we would not return. First, there are better options at a lower price point (we stayed in one earlier in the week). Second, depending on where your room is located, the sounds of the train can be a nuisance. Finally, there were very limited dinner options as part of the half board package that are not conducive to the varying tastes of individual family members. The front staff were very nice and helpful, but in our experience there were simply not enough positives to justify the expense. ##### Joseph Stayed 4 nights in Dec 2021 ### 6/10 Okay #### Shan, Longmeadow 11 Oct 2021 Liked: Cleanliness, staff & service, amenities Clean hotel in a good location; dated furniture but nice and new swimming pool and spa. ##### Shan Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Niklas 30 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tolles Hotel, wir kommen gerne wieder! Sehr gutes Frühstück und ausgezeichneter Service! Schöner Wellness Bereich… ##### Niklas Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Claudia 24 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es war gemütlich. Der Empfang war herzlich. Wir wurden am Bahnhof abgeholt. Das Frühstücksbuffet war super. Der Wellnessbereich sehr sauber. ##### Claudia Stayed 1 night in Aug 2021 ### 8/10 Good #### Verified traveller 24 May 2021 Liked: Cleanliness, staff & service, amenities The sauna/spa area is excellent. There are saunas, steam room, a cold bath and more. Our room had a view of the Matterhorn and two nice decks which was great. Otherwise the room was adequate. Breakfast was OK. The omelets were fresh made but the crepes seemed pre-made. On our last day, we didn't have hot water. ##### Verified traveller Stayed 2 nights in May 2021 ### 8/10 Good #### Thomas 1 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel staff super helpful. Was an avalanche so couldn’t make it but they helpfully moved my dates to accommodate. Very much looking forward to staying! ##### Thomas Stayed 2 nights in Jan 2021 ### 10/10 Excellent #### Armindo, Berikon 3 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nicht zu bemängeln, es war perfekt. Der blick zu Matterhorn ist einmalig, die Lage ist sehr zentral, die Zimmer war perfekt, der Service sehr professionell und sehr freundlich. ##### Armindo Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Nana, Rapperswil 2 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nettes Personal. Grosses Zimmer. Schönes Spa. Zentrale Lage ##### Nana Stayed 3 nights in Jul 2020 ### 10/10 Excellent #### Lilo, Schweiz 31 Jul 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jederzeit wieder. Sehr aufmerksames und freundliches Personal. Etwas wenig Liegemöglichkeiten im Wellnessbereich. Lage super! ##### Lilo Stayed 5 nights in Jul 2020 ### 8/10 Good #### Andrea 30 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Topes Badezimmer, Zimmer etwas verbraucht, im Vergleich zum Badezimmer wäre eine Renovation nicht schlecht, Möbel etwas abgegriffen, Teppichboden..... ##### Andrea Stayed 1 night in Jul 2020 ## Expedia's Latest Trends ### Hotels > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [Swiss Holiday Park Resort](https://www.expedia.co.uk/Morschach-Hotels-Swiss-Holiday-Park-Resort.h3568573.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Resort Hotel Alex](https://www.expedia.co.uk/Zermatt-Hotels-Resort-Hotel-Alex.h1107415.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Dorint Blüemlisalp Beatenberg/Interlaken](https://www.expedia.co.uk/Beatenberg-Hotels-Dorint-Bluemlisalp-BeatenbergInterlaken.h28340.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)