Title: Hotel Metropol & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Metropol & Spa Family-friendly hotel with full-service spa and free breakfast ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/368c0d46.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/ccc12056.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/2344008a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/3fe288ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/d476244f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Metropol & Spa, near Zermatt-Matterhorn Ski Paradise, offers a breakfast buffet, indoor pool, sun loungers, garden, and a cozy library. Children enjoy a playground, and the attentive staff consistently impresses visitors. 9.4 Exceptional ## Popular amenities - - - - - Bar - Room service ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Standard Single Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/7ce4447e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 10.0 Exceptional 1 review ### Highlights Heating Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Blackout curtains Hairdryer Heating Connecting/adjoining rooms available Free cots/infant beds Pillow menu Blackout drapes/curtains Dressing gowns - 129 sq ft - Sleeps 1 - 1 Single Bed ![Standard Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/63208078.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights Balcony Heating Connecting rooms available Fridge LCD TV Pillow menu Blackout curtains Hairdryer Balcony Heating Connecting/adjoining rooms available Pillow menu Blackout drapes/curtains Dressing gowns - 205 sq ft - Sleeps 2 - 2 Large Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/3fe288ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Mountain View (Matterhorn) 10.0 Exceptional 7 reviews ### Highlights Balcony Heating Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Sofa bed Balcony Heating Connecting/adjoining rooms available Free cots/infant beds Pillow menu Blackout drapes/curtains - 269 sq ft - Sleeps 3 - 1 Double Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/b62aa2f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Mountain View (Matterhorn) 9.0 Wonderful 2 reviews ### Highlights Heating Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Blackout curtains Hairdryer Heating Connecting/adjoining rooms available Free cots/infant beds Pillow menu Blackout drapes/curtains Dressing gowns - 269 sq ft - Sleeps 3 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/3fe288ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Single Use, Mountain View (Matterhorn) ### Highlights Heating Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Blackout curtains Hairdryer Heating Connecting/adjoining rooms available Free cots/infant beds Pillow menu Blackout drapes/curtains Dressing gowns - 269 sq ft - Sleeps 1 - 1 Single Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/246a7a1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room ### Highlights Heating Connecting rooms available Fridge LCD TV Pillow menu Blackout curtains Hairdryer Private bathroom Heating Connecting/adjoining rooms available Pillow menu Blackout drapes/curtains Dressing gowns Hair dryer - 205 sq ft - Sleeps 2 - 2 Large Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/b62aa2f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Suite, 1 Queen Bed 10.0 Exceptional 1 review ### Highlights Heating Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Blackout curtains Hairdryer Heating Connecting/adjoining rooms available Free cots/infant beds Pillow menu Blackout drapes/curtains Dressing gowns - 269 sq ft - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Metropol-Spa.h1093619.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Metropol-Spa.h1093619.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02150%2C7.74969&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tmniq4WgO4QBW1Xv6epJadMl4Qg=) Matterstrasse 9, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles - Zermatt - Furi - 3 min walk - 0.2 miles - Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles - Zermatt Visitor Center - 5 min walk - 0.3 miles - Zermatt-Furi Gondola - 11 min walk - 0.6 miles #### Getting around - Zermatt Gornergratbahn Station - 6 min walk - Sion (SIR) - 77 min drive #### Restaurants - ‪McDonald's - ‬5 min walk - ‪Walliserkanne - ‬5 min walk - ‪Restaurant Derby - ‬4 min walk - ‪Le Petit Royal - ‬5 min walk - ‪Golden India - ‬6 min walk ## About this property ### Hotel Metropol & Spa Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise You can look forward to a free breakfast buffet, a terrace and a garden at Hotel Metropol & Spa. Treat yourself to a sports massage at Metropol Spa, the on-site spa. The on-site local cuisine restaurant, Mountain View, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and a library. Other perks include: - An indoor pool, along with sunloungers - Free train station pick-up, babysitting (surcharge) and massage treatment rooms - Smoke-free property, luggage storage and a lift - A front desk safe, laundry services and a computer station - Guest reviews speak highly of the helpful staff Room features All guest rooms at Hotel Metropol & Spa include perks, such as pillow menus and bathrobes, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - LCD TVs with cable channels - Fridges, heating and daily housekeeping ## Similar properties ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/10000000/9800000/9797100/9797094/b53f3bbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### the rex, Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 177 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9797094&PinnedHotelID=9797094&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 801 reviews £318 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=9789864&PinnedHotelID=9789864&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/980000/971800/971734/67849626.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpine Hotel Perren Zermatt - 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Breakfast included - Pet-friendly - Free WiFi - Gym 9.4 Exceptional 682 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=3032593&PinnedHotelID=3032593&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/f77f35e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Backstage Boutique Hotel Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 360 reviews £267 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093615/99a4e78d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### la couronne Hotel & Spa Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.4 Exceptional 300 reviews £262 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=1093615&PinnedHotelID=1093615&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Free train station pick-up shuttle - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10 AM - A bar/lounge - A restaurant ### Restaurants on site - Mountain View ### Things to do - Full-service spa - Gym - Hot tub - Indoor pool - Library - Playground - Sauna - Ski storage - Steam room ### Family friendly - Babysitting (surcharge) - In-room refrigerator - Indoor pool - Laundry facilities - Playground ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Computer station ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Hot tub - Sauna - Spa treatment rooms - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lever door handles - Lift - Stair-free path to entrance - Well-lit path to entrance ### More - 1 building - 4 floors - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Connecting rooms available - Desk - Heating - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: 10:00 PM ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 10 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 120.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CHF 120.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision Children under 10 years old are not allowed in the spa without adult supervision ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Hotel Metropol Zermatt Metropol Zermatt Metropol Hotel Zermatt Hotel Metropol & Spa Hotel Hotel Metropol & Spa Zermatt Hotel Metropol & Spa Hotel Zermatt ## Frequently asked questions ### Does Hotel Metropol & Spa have a pool? > Yes, this property has an indoor pool. ### Is Hotel Metropol & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Metropol & Spa? > Hotel Metropol & Spa doesn't offer parking. ### What time is check-in at Hotel Metropol & Spa? > Check-in start time: 1:00 PM; check-in end time: 10:00 PM. ### What time is check-out at Hotel Metropol & Spa? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is Hotel Metropol & Spa located? > This family-friendly Zermatt hotel is steps away from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Zermatt - Furi and Furi - Riffelberg are also within 5 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Metropol & Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 142 8 - Good 43 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.8/10 Staff & service ### 9.4/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Qing 18 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, very good food, great location. ##### Qing Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### MIGUEL 8 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was in an excellent location!! Very close to the Sunnega lift and the Green line bus that takes you from lift to lift. Breakfast included was convenient. Having the spa after a long day was very needed! ##### MIGUEL Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Jorge 19 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very satisfied with my 3 night stay at the Metropol in late September. I had a single room which was a good size and had nicely renovated bathroom and a view of the river (and the Matterhorn, if I popped my head out and looked to the right). Room was very functional (including mini espresso machine) and kept very clean by housekeeping. Great location - I easily walked everywhere I wanted to go. Fantastic breakfast. Staff was pleasant and helpful. SPA and pool area was icing on the cake. Will definately stay here again. ##### Jorge Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Maureen 21 Jul 2023 Liked: Staff & service, property conditions & facilities I truly cannot find anything we did not love about the Metropol. Starting from the pick up service at the train, to check-in at the front, everything was top notch. We received custom sized bathrobes and slippers in our room, so our kids were excited to hit the pool. We enjoyed the steam room, sauna, hot tub, pool and vitamin water, all while staring at the grand Matterhorn. Within walking distance is the Old Town, shopping, dining, Gornergrat train, Sunnegga Funicular and so much more. We walked everywhere. Breakfast held many options including custom eggs, espresso and cappuccino,hot chocolate and again, the view of the Matterhorn everywhere we looked. We didn’t use it much, but there was a game room that would be fun in the winter after a day of skiing. The yard during the summer had places to sit, lounge chairs and that famous view! The staff were kind, funny and attentive. I felt so comfortable there and would stay there again in the future!!! Super clean, great food, lovely staff. Thank you!! ##### Maureen Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Pei-Wen 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, great staff and wonderful Matterhorn view from room! Highly recommended! ##### Pei-Wen Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Richard 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was so friendly and helpful! They corrected my booking error with no problem! The hot tub and sauna were wonderful after our hikes! The views of the Matterhorn were spectacular! And the heated bathroom floors were a great Plus!! Highly recommend! ##### Richard Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Lawrence 23 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfectly located in Zermatt’s center, incredible Matterhorn views from Pool, dining room, and garden; friendly staff, clean, incredible desk! Hope to return. Owner very outgoing with guests. ##### Lawrence Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Chi hing 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities The service was good. The room was clean and the Matterhorn view was excellent. The hotel also offered us the shuttle between the train station. Overall quality was good. ##### Chi hing Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### JOSEPH 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Very good restaurant. ##### JOSEPH Stayed 2 nights in Mar 2025 ### 8/10 Good #### Xavier 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, conveniently located, incredible views from dinning room, pool and our room ##### Xavier ### 10/10 Excellent #### Scott L 28 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zermatt Ski trip Great location, great spa facilities and the staff was wonderful. We thoroughly enjoyed our time and would definitely stay here again on a future trip. ##### Scott L Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Amin 24 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing hotel and staff! really felt like home. ##### Amin Stayed 4 nights in Jan 2025 ### 8/10 Good #### Tara 11 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super convenient location! Only a couple of minute walk from the train station and everything in town! It's an amazing town! It was cloudy/snowy during our stay, but for the 10 minutes the Matterhorn tried poking through the clouds, our view from our room was amazing! (Even without seeing the Matterhorn, it's a great view!) They have a free shuttle, which we used upon arrival, however, it doesn't run until 8am, so we had to walk to the train station (in the snow) when we left :/ The sauna didn't open until 3pm, which was a bummer for us, since we wanted to do that on our cloudy day, but that certainly didn't ruin our incredible time! Front desk staff were incredibly friendly and helpful! Even loanded us outlet adapters so we could charge our phones! Oh, and the heated bathroom floors!! ##### Tara Stayed 2 nights in Dec 2024 ### 8/10 Good #### Eleazar 1 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff ##### Eleazar Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Leslie 13 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very warm and friendly, even gave me some cheese to take with me when I left! Generous breakfast. Best of all - an empty pool with a view of the Matterhorn, jacuzzi, steam room, and sauna - all impeccably clean. Room very reasonably priced for a single traveller- first time I have had a single trundle bed so as not to waste room size-very practical. Everything I needed. ##### Leslie Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Robert 23 Sept 2024 Liked: Cleanliness, property conditions & facilities, room comfort Hotel was exactly what we wanted. Fantastic views and superb service by all! Breakfast was delicious and very pleasant. ##### Robert Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### SHINOBU 10 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駅から近く設備は清潔で、スタッフもフレンドリーな上に、3階の窓からマッターホルンの眺めも最高でとてもお得感のあるホテルでした。 駅から川沿いの道を進むと10段以上の階段を荷物を担ぎあげねばなりません。スポーツ広場からの小道だとフラットに進めます。帰りは駅まで車で送ってもらえました。 ##### SHINOBU Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### jordan 18 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceeded expectations ##### jordan Stayed 1 night in Aug 2024 ### 8/10 Good #### Susan 30 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities I rarely take the time to write reviews, but I’d be remiss to not comment on my stay. Is it the most modern hotel? No. It is modest and a bit outdated but it is very clean and the staff is exceptionally friendly. We spent most of our time hiking, shopping, and dining, so for the purposes of having a clean, safe place to lay your head, it was perfect. Reasonably priced for the area. Walkable to everywhere. Rush of the river lulls you to sleep each nite. My only complaint is that the room got quite warm at times (I was there in July - no AC). Keeping the windows open at night worked fine, but if you had a light on, expect a few moths to find their way in. I would absolutely stay here again. ##### Susan Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Ryan 29 Jul 2024 . ##### Ryan Stayed 1 night in Jul 2024 ### 10/10 Excellent #### William 28 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful hotel with friendly staff. We loved this hotel. The staff were very friendly and remembered who you were. The facilities were excellent and we used the pool and spa every day. The views were simply stunning from our balcony and from the pool area. Breakfast was very good, plenty of options, including some freshly cooked to order options. We were even gifted some local cheese when we left. I would stay here again in a heartbeat and recommend it to anyone looking for a lovely hotel in Zermatt. ##### William Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### toshiko 7 Jul 2024 場所、景色、スタッフ対応、お部屋の清潔さ、朝食、素晴らしかったです。サウナ、プール、、ジャグジー、ジムも完備で、フルーツティーも提供されてました。ありがとうございました。 ##### toshiko Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Tatiana 4 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastiskt Hotell, mitt i Zermatt, väldigt trevlig personal. Efter hajking kan man ta några simtag i bassängen, sitta liten stund i badtu eller ångbastu. Vi hade rum med utsikt över Matterhorn. Nöjda med allt ![Kvällsfoto från balkongen.](https://a.travel-assets.com/ugc/hotel-reviews/2D5ACEC876CEE47171D9579E447736B89AAB8FBB1720118864571.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tatiana Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Steven 24 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel with wonderful staff. ##### Steven Stayed 3 nights in Jun 2024 ### 8/10 Good #### Michael 21 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr gutes hotel der spa bereich ist gut ausser der pool ist eher kalt als angenehm ##### Michael Stayed 1 night in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Altein Arosa, a Faern Collection Resort](https://www.expedia.co.uk/Arosa-Hotels-Arenas-Resort-Altein.h5204851.Hotel-Information) > > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [Swiss Holiday Park Resort](https://www.expedia.co.uk/Morschach-Hotels-Swiss-Holiday-Park-Resort.h3568573.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Resort Hotel Alex](https://www.expedia.co.uk/Zermatt-Hotels-Resort-Hotel-Alex.h1107415.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Dorint Blüemlisalp Beatenberg/Interlaken](https://www.expedia.co.uk/Beatenberg-Hotels-Dorint-Bluemlisalp-BeatenbergInterlaken.h28340.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)