Hotel Helvetia

Photo gallery for Hotel Helvetia

Primary image
Balcony
In-room safe, blackout curtains, free WiFi, bed sheets
Flat-screen TV
In-room safe, blackout curtains, free WiFi, bed sheets

Overview of Hotel Helvetia

Hotel Helvetia

2.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Bahnhofstrasse 72, Zermatt, VS, 3920

Explore the area

  • Popular LocationZermatt–Sunnegga Funicular8 min walk
  • Popular LocationZermatt-Furi Gondola9 min walk
  • Popular LocationSunnegga Ski Resort1 min drive
  • AirportSion (SIR)75 min drive

Choose dates to view prices

About this area

Zermatt

Hotel Helvetia is located in Zermatt City Centre, a neighbourhood in Zermatt, and is in the entertainment district and near a train station. Zermatt-Furi Gondola and Zermatt–Sunnegga Funicular are worth exploring if an activity is on the agenda. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowshoeing. Guests appreciate the hotel's central location.

What's nearby

  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 9 min walk
  • Riffelberg Express Gondola - 38 min walk
  • Matterhorn Express II Cable Car - 40 min walk
  • Sunnegga Ski Resort - 1 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

About this property

Hotel Helvetia

Skiing and dining in the mountains near Zermatt–Sunnegga Funicular
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Helvetia include ski storage and complimentary wireless Internet access.
Hotel Helvetia offers 14 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–9:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Restaurant Helvetia

Things to do

  • Shopping

Family friendly

  • Corner/local shop

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Ski equipment hire
  • Skiing lessons
  • Ski storage

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 16

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests will receive key retrieval information
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 97 out of 512 reviews
5 - Excellent 19%
Rating 4 - Good. 218 out of 512 reviews
4 - Good 43%
Rating 3 - Okay. 141 out of 512 reviews
3 - Okay 28%
Rating 2 - Poor. 40 out of 512 reviews
2 - Poor 8%
Rating 1 - Terrible. 16 out of 512 reviews
1 - Terrible 3%

3.9/5

Cleanliness

3.7/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

3.9/5

Eco-friendliness

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There should be a warning about this property. This is a 4 floor or 5 floor walk up in a narrow and dark stairway. The entrance to the hotel is in a narrow alley in between retail shops. There is no sign at all where the hotel is. It took the help of a couple of retailers to figure it out. This will be very difficult for someone over the age of 50. Avoid at all cost.
Stayed 1 night in Mar 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, great location, and great staff! One of the beds was a little uncomfortable as it was just couch cushions, but other than that
Stayed 1 night in Feb 2022

3/5 Okay

Stayed 1 night in Sep 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service
Great location right in the middle of the town. 5 mins walk to train station. 15 mins walk to Matterhorn cable car station.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything except one bed was EXCELLENT.
Was nice. Nice staff. Only thing that needs to be done is replace one of the double beds. One side was good but the other you would fall between wood slates. Other two beds were good. That’s the only bad thing on my list. Yes I probably would go there again. On a budget it was very affordable and in center of town an easy walk to train station. 😊
Stayed 1 night in Aug 2021