Title: Hotel Excelsior Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=4300&destination=Zermatt%2C+Valais%2C+Switzerland&selected=1093616&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Excelsior ## Photo gallery for Hotel Excelsior ![View from property - Hotel Excelsior (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/d40b6e7d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, minibar, in-room safe, desk - Hotel Excelsior (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/f0e22b29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Excelsior (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/b2eb25d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Excelsior (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/7d88b340.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Excelsior (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/f6458e0c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Zermatt-Matterhorn Ski Paradise, Hotel Excelsior provides a free breakfast buffet, a terrace and a garden. Be sure to enjoy a meal at Restaurant La Ferme, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar. ## Reviews 9.4 Exceptional ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Bar - Laundry room £329 includes taxes & fees 21 Apr - 22 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=1093616&PinnedHotelID=1093616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=1093616&PinnedHotelID=1093616&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=1093616&PinnedHotelID=1093616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=1093616&PinnedHotelID=1093616&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1093616&PinnedHotelID=1093616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1093616&PinnedHotelID=1093616&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1093616&PinnedHotelID=1093616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1093616&PinnedHotelID=1093616&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Deluxe Double Room, 2 Single Beds, Balcony, Mountain View ![Deluxe Double Room, 2 Single Beds, Balcony, Mountain View | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/a8f4c85c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Single Beds, Balcony, Mountain View 10.0 Exceptional 4 reviews - Mountain view - 312 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Single Room ![Single Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/db03286a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.8 Excellent 6 reviews - 194 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Double Room, Balcony (South) ![Double Room, Balcony (South) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/ab9fb7e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony (South) 9.4 Exceptional 13 reviews - 301 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Economy Double Room ![Economy Double Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/341ecf3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room 9.0 Wonderful 20 reviews - 161 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite, Balcony ![Junior Suite, Balcony | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/f841591a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony 8.0 Very good 3 reviews - Mountain view - 377 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Suite, Mountain View ![Suite, Mountain View | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/7e72a34f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Mountain View 10.0 Exceptional 1 review - Mountain view - 452 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Double Room (North) ![Double Room (North) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093616/56079c5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (North) 10.0 Exceptional 3 reviews - 194 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Excelsior.h1093616.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Excelsior.h1093616.Hotel-Information) ## About the area Zermatt is home to Hotel Excelsior. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with snowboarding and ski runs, and don't miss out on the snowshoeing and ice skating. [Visit our Zermatt travel guide](https://www.expedia.co.uk/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02087%2C7.74896&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PaQNYT_fBHmAfrwkJI8zQThisOw=) Hofmattstrasse 38, Zermatt, 3920 ### What's nearby - ![Zermatt-Matterhorn Ski Paradise](https://images.trvl-media.com/place/4300/9f377b52-3957-4a02-bfc7-b112c38ffe80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt-Matterhorn Ski Paradise 1 min walk \- 0.0 miles - ![Zermatt - Furi](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt - Furi 3 min walk \- 0.2 miles - ![Furi Ski Area](https://images.trvl-media.com/place/4300/80036185-825e-4ebc-9cfd-a391a5ee524e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Furi Ski Area 3 min walk \- 0.2 miles - Matterhorn Museum 3 min walk \- 0.2 miles - Zermatt–Sunnegga Funicular 3 min walk \- 0.2 miles ### Getting around - Zermatt Gornergratbahn Station 5 min walk - Sion (SIR) 75 min drive ### Restaurants - Hotel Post Zermatt 3 min walk - Brown Cow Pub 3 min walk - Walliserkanne 3 min walk - Parkhotel Beau Site 2 min walk - Manud 2 min walk ## About this property ### Hotel Excelsior Hotel near Zermatt-Matterhorn Ski Paradise A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Hotel Excelsior. Be sure to enjoy a meal at Restaurant La Ferme, the on-site restaurant. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi. You'll also find perks such as: - Luggage storage, free newspapers and a lift - A front desk safe, smoke-free property and helicopter/aeroplane tours - Guest reviews give top marks for the breakfast and helpful staff Room features All guest rooms at Hotel Excelsior include amenities, such as free WiFi, safes and minibars. More conveniences in all rooms include: - Heating, daily housekeeping and desks ## Similar properties ![Sauna](https://images.trvl-media.com/lodging/5000000/4600000/4598300/4598209/c62c2606.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antika Zermatt - Breakfast included - Spa - Free Wi-Fi - Bar 9.0 Wonderful 310 reviews £197 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=4598209&PinnedHotelID=4598209&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/8000000/7720000/7716800/7716780/a0654248.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenblick Zermatt - Breakfast included - Pet-friendly - Free Wi-Fi - Gym 9.2 Wonderful 585 reviews £123 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=7716780&PinnedHotelID=7716780&HadPinnedHotel=true®ionId=-1&adults=2) ![Attica Family Suite with Matterhorn View | Mountain view](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/51015aab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 1,002 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/980000/971800/971775/w837h1274x0y3-2870fb2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bristol Zermatt - Spa - Pet-friendly - Free Wi-Fi - Games room 9.2 Wonderful 698 reviews £189 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=971775&PinnedHotelID=971775&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/7f11a3f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pollux Zermatt City Centre - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 288 reviews £237 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44550000/44546200/44546199/75790b21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Parnass Zermatt - Breakfast included - Free Wi-Fi - Restaurant - Laundry room 9.6 Exceptional 313 reviews £176 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=44546199&PinnedHotelID=44546199&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6030000/6023400/6023379/ad3992c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Derby Zermatt City Centre - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 9.4 Exceptional 375 reviews £234 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=6023379&PinnedHotelID=6023379&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6440000/6434400/6434347/6cde3542.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Matterhorn Inn Taesch - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 536 reviews £95 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=6434347&PinnedHotelID=6434347&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/6686de52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 517 reviews £205 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Terrace/patio](https://images.trvl-media.com/lodging/17000000/16400000/16391900/16391853/5d526521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Continental Zermatt City Centre - Breakfast included - Pet-friendly - Free Wi-Fi - Bar 9.0 Wonderful 665 reviews £153 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=16391853&PinnedHotelID=16391853&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=1093616&PinnedHotelID=1093616&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1093616,4598209,7716780,6164076,971775) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Ex Bar - Restaurant La Ferme - Restaurant Luna ### Things to do - Helicopter/aeroplane tours - Ski storage ### Family friendly - Laundry facilities ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Terrace ### Accessibility - Lift ### More - 1 building - 4 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Towels provided ### Entertainment - LCD TV ### Food and drink - Minibar ### More - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 20 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 50.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 20 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CHF 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Excelsior Zermatt Excelsior Zermatt Hotel Excelsior Hotel Hotel Excelsior Zermatt Hotel Excelsior Hotel Zermatt ## Frequently asked questions ### Is Hotel Excelsior pet-friendly? ### How much does it cost to stay at Hotel Excelsior? ### How much is parking at Hotel Excelsior? ### What time is check-in at Hotel Excelsior? ### What time is check-out at Hotel Excelsior? ### Where is Hotel Excelsior located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Excelsior Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 10 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 177 8 - Good 55 6 - Okay 10 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Kristal 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were warm and friendly especially the bartenders whose names I can’t remember. There was this one guy who was courteous to point out a few hotspots nearby which made my overnight stay better. Thank you ;) I enjoyed the ambiance, heated towel racks and warm bathroom floor. It was short stay but good place to stay. I would visit again and recommend to others. ##### Kristal Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Bing 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and friendly staff. Our room has beautiful view of Matterhorn. ##### Bing Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Tim 20 Oct 2025 Liked: Cleanliness, staff & service, room comfort Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view. ##### Tim Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Takumitsu 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great mountain view😆 ##### Takumitsu Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Imran 21 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful staff, good breakfast nice room, beautiful balcony view. ##### Imran Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Catherine 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel. ##### Catherine Stayed 1 night in Jul 2025 Verified ### 6/10 Okay #### Shayan 24 May 2025 Disliked: Property conditions & facilities Convenient location. ##### Shayan Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Isaac 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great view to the main mountain ##### Isaac Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### lisan 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at a room with a balcony facing mt Matterhorn. Train station is in walking distance and the streets are luggage friendly. The hotel is close to the river and you will have lots of dining options. With the forever changing mountain climate, clouds flying in and out, a nice Mountain View helped in deciding when to head to the top viewing platform. ##### lisan Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Adora De 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was so friendly! Carmen was so great and friendly! ##### Adora De Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### William 8 Jan 2025 Liked: Staff & service, property conditions & facilities Great Hotel! Perfect location ##### William Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Theresa 13 Jul 2025 Liked: Amenities A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again. ##### Theresa Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### thea 23 Jul 2025 Liked: Staff & service, property conditions & facilities Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I ![](https://a.travel-assets.com/ugc/hotel-reviews/e071009c-0457-48ab-ab63-e0b5d2f9de11-1753279294426.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### thea Stayed 2 nights in Jul 2025 Verified ### 8/10 Good #### Kelley 5 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was super nice very helpful breakfast was great ##### Kelley Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Robert 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good ##### Robert Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Joan 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay, very helpful staff. Only complaint was the broken toilet seat, one side has come adrift. ##### Joan Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Clifford 7 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was friendly, helpful, and attentive. ##### Clifford Stayed 8 nights in Jan 2025 Verified ### 10/10 Excellent #### Ian 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We only stayed one night in summer and we enjoyed our stay. The hotel is 5 minutes walk from train station and the room was spacious. We had a balcony with a view of the Matterhorn. Breakfast was included. Ideal hotel for short stays as convenient to train station and village. ##### Ian Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Robert 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Hotel, Great Stayy. Beds could be more conformable though. ##### Robert Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Katherine 2 Jun 2024 Liked: Cleanliness, property conditions & facilities, room comfort Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay. ##### Katherine Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Irfan 27 Nov 2023 Liked: Amenities Good location ##### Irfan Stayed 2 nights in Nov 2023 Verified ### 10/10 Excellent #### Michael 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel did an excellent job of caring for us. We were stranded in Zermatt with no power and no means of getting out of the town until the avalanche was cleared. The hotel staff went out of their way to make sure we had food and warm blankets, all with good cheer. ##### Michael Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Donna 11 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a great room! Loved the space and the view was spectacular! Staff and breakfast were great! ##### Donna Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### nongnooch 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities I love this property. My room is small but it is in good condition. I love breakfast options. The only thing to let everyone knows in advance is that it is up at the hill so please prepare for the walk and luggage. ##### nongnooch Stayed 1 night in May 2025 Verified ### 8/10 Good #### parul 14 Aug 2023 We had a great time. The hotel was close to station and staff team, especially the morning buffet team were great and helped us have a great vacation. Highly recommend this hotel for friends and family. ##### parul Stayed 2 nights in Aug 2023 ### Expedia's Latest Trends ### Hotels > - [7132 Hotel](https://www.expedia.co.uk/Vals-Hotels-7132-Hotel.h14873408.Hotel-Information) > - [eco-Chalet in Les Crosets](https://www.expedia.co.uk/Val-DIlliez-Hotels-Eco-Chalet-In-Les-Crosets.h30011509.Hotel-Information) > - [La Maison Suisse - Döttingen](https://www.expedia.co.uk/Dottingen-Hotels-La-Maison-Suisse-Dottingen.h84093040.Hotel-Information) > - [Hotel Albana Weggis](https://www.expedia.co.uk/Weggis-Hotels-Hotel-Albana-Weggis.h177312.Hotel-Information) > - [La Reserve Geneve Hotel and Spa](https://www.expedia.co.uk/Geneva-Hotels-La-Reserve-Geneve-Hotel-And-Spa.h410.Hotel-Information) > - [Valsana Hotel Arosa](https://www.expedia.co.uk/Arosa-Hotels-Valsana-Hotel-Arosa.h20524157.Hotel-Information) > - [SWISSPEAK Resorts Thyon 4 Vallées](https://www.expedia.co.uk/Heremence-Hotels-SWISSPEAK-Resorts-Thyon-4-Vallees.h107090689.Hotel-Information) > - [HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Seehotel-Hermitage.h3868.Hotel-Information) > - [harry's home Bern-Expo](https://www.expedia.co.uk/Ostermundigen-Hotels-Harrys-Home-Hotel-Apartments.h73016659.Hotel-Information) > - [Boutique Hotel Panorama Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Panorama-Grindelwald.h12318665.Hotel-Information) > - [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > - [HOTEL ENGEL LIESTAL - Business & Lifestyle](https://www.expedia.co.uk/Basel-Hotels-Hotel-Engel-Liestal.h909878.Hotel-Information) > - [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > - [Arosa Alpine Club - Adults Only](https://www.expedia.co.uk/Arosa-Hotels-ROBINSON-AROSA-Adults-Only.h2911127.Hotel-Information) > - [Hotel Conrad](https://www.expedia.co.uk/Scuol-Hotels-Hotel-Conrad.h6434674.Hotel-Information) > - [Eiger Mountain & Soul Resort ](https://www.expedia.co.uk/Grindelwald-Hotels-Eiger-Selfness-Hotel-Zeit-Fur-Mich.h22448.Hotel-Information) > - [Hotel Alpenblick](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Alpenblick.h991527.Hotel-Information) > - [Hotel Porta Cervino](https://www.expedia.co.uk/Taesch-Hotels-Porta-Cervino.h102599498.Hotel-Information) > - [The Glacier Hotel (ex Eurotel Victoria)](https://www.expedia.co.uk/Ormont-Dessus-Hotels-The-Glacier-Hotel.h971671.Hotel-Information) > - [Schloss Hotel & Spa Pontresina](https://www.expedia.co.uk/Pontresina-Hotels-Hotel-Schloss-Pontresina-Family-Spa.h4164117.Hotel-Information) > - [Vienna House by Wyndham Zur Bleiche Schaffhausen](https://www.expedia.co.uk/Schaffhausen-Hotels-Vienna-House-Zur-Bleiche-Schaffhausen.h7831178.Hotel-Information) > - [Hotel Dakota](https://www.expedia.co.uk/Meiringen-Hotels-Hotel-Dakota.h59634900.Hotel-Information) > - [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > - [Mandarin Oriental Palace, Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Palace-Luzern.h18270.Hotel-Information) > - [TOP SeminarHotel am Aegerisee Unteraegeri](https://www.expedia.co.uk/Unterageri-Hotels-TOP-SeminarHotel-Am-Aegerisee.h991414.Hotel-Information) > - [Dorint Resort & Spa Locarno Riazzino](https://www.expedia.co.uk/Locarno-Hotels-Dorint-Resort-Spa-Locarno-Riazzino.h104812552.Hotel-Information) > - [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > - [Grand Resort Bad Ragaz](https://www.expedia.co.uk/Bad-Ragaz-Hotels-Grand-Resort-Bad-Ragaz.h8517.Hotel-Information) > - [Grand Hôtel des Bains de Lavey](https://www.expedia.co.uk/Lavey-Morcles-Hotels-Grand-Hotel-Des-Bains-De-Lavey.h20181083.Hotel-Information) ---