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Hotel Elite Zermatt

Photo gallery for Hotel Elite Zermatt

Primary image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Elite Zermatt

Hotel Elite Zermatt

3.0 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Spa
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Hofmattweg 3, Zermatt, VS, 3920

Explore the area

  • Popular LocationZermatt–Sunnegga Funicular5 min walk
  • Popular LocationZermatt-Furi Gondola12 min walk
  • Popular LocationSunnegga Ski Resort1 min drive
  • AirportSion (SIR)75 min drive

Choose dates to view prices

About this area

Zermatt

In the city centre and near a train station, Hotel Elite Zermatt is in an area with good shopping. Zermatt-Furi Gondola and Zermatt–Sunnegga Funicular are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn. Spend some time exploring the area's activities, including skiing, a ski shuttle and ski runs.
Visit our Zermatt travel guideOpens in a new window
Map

What's nearby

  • Zermatt–Sunnegga Funicular - 5 min walk
  • Zermatt-Furi Gondola - 12 min walk
  • Riffelberg Express Gondola - 42 min walk
  • Matterhorn Express II Cable Car - 43 min walk
  • Sunnegga Ski Resort - 1 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • Le Gitan - 2 min walk
  • Theodors Stuba Zermatt 1896 - 2 min walk
  • Brown Cow Pub - 3 min walk
  • Le Cervin Grill - 3 min walk
  • Stadel - 3 min walk

About this property

Hotel Elite Zermatt

3-star hotel in the city centre, refurbished in 2019
Take advantage of a free breakfast buffet, a terrace and a garden at Hotel Elite Zermatt. Hit the slopes at this hotel, offering downhill skiing, a ski shuttle and ski storage. Treat yourself to a Swedish massage at Wellness Hotel Elite, the on-site spa. Enjoy on-site activities, such as snowboarding, sledging and snowshoeing. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Other perks at this hotel include:
  • Free train station pick-up, free newspapers and tour/ticket information
  • Luggage storage, a TV in the lobby and a front desk safe
  • A lift, smoke-free property and concierge services
  • Guest reviews speak highly of the location
Room features
All guest rooms at Hotel Elite Zermatt feature comforts, such as premium bedding, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews give good marks for the overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, daily housekeeping and desks

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 14 and over
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Downhill skiing
  • Full-service spa
  • Ice skating
  • Sauna
  • Sledging
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift

More

  • Renovated entire property – May 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Safe

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Policies

Check-in

Check-in from noon - 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 14 and over
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are available for CHF 40.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Elite Hotel Zermatt
Elite Zermatt
Elite Zermatt Hotel
Hotel Elite Zermatt
Hotel Elite Zermatt Hotel
Hotel Elite Zermatt Zermatt
Hotel Elite Zermatt Hotel Zermatt

Frequently asked questions

Is Hotel Elite Zermatt pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 8 Sept 2022 start from £157.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Elite Zermatt?

This property doesn't offer parking.

What time is check-in at Hotel Elite Zermatt?

Check-in is from noon - 9 PM. After-hours check-in is not available.

What time is check-out at Hotel Elite Zermatt?

Checkout is at 11 AM.

Where is Hotel Elite Zermatt located?

Located near the slopes, this Zermatt hotel is situated in the city centre, within a 10-minute walk of Matterhorn Museum and Zermatt–Sunnegga Funicular, and is convenient for winter sports, such as cross-country skiing. St. Mauritius Church and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is only a 5-minute walk and Zermatt Station is 5 minutes.

Can I cancel my reservation for free at Hotel Elite Zermatt and receive a full refund?

Yes, Hotel Elite Zermatt offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Elite Zermatt cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 51 out of 151 reviews
5 - Excellent 34%
Rating 4 - Good. 74 out of 151 reviews
4 - Good 49%
Rating 3 - Okay. 22 out of 151 reviews
3 - Okay 15%
Rating 2 - Poor. 2 out of 151 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 151 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with partner
Disliked: Amenities
does not have jacuzzi, smaller room
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room.
Stayed 8 nights in Dec 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly!! It is in a very convenient location
Stayed 2 nights in Dec 2019

3/5 Okay

Stayed 1 night in Mar 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018