Title: Hotel Bijou Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Bijou Family-friendly hotel with sauna and restaurant ![Standard Apartment, Mountain View | Living room | TV](https://images.trvl-media.com/lodging/5000000/4500000/4493900/4493848/38b4fbf6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/5000000/4500000/4493900/4493848/336ce76d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/5000000/4500000/4493900/4493848/3b991f48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4500000/4493900/4493848/3ce9b2da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, Mountain View | Private kitchen](https://images.trvl-media.com/lodging/5000000/4500000/4493900/4493848/c9864e3a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Bijou, near Zermatt-Matterhorn Ski Paradise, welcomes families and adventure enthusiasts. Parents relax in the sauna or garden while kids enjoy the playground and arcade. Multilingual staff offer supervised childcare, ensuring a comfortable stay for all. 7.8 Good ## Popular amenities - Bar - Pet-friendly - Kitchen - Restaurant ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=4493848&PinnedHotelID=4493848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=4493848&PinnedHotelID=4493848&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=4493848&PinnedHotelID=4493848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=4493848&PinnedHotelID=4493848&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4493848&PinnedHotelID=4493848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4493848&PinnedHotelID=4493848&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4493848&PinnedHotelID=4493848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4493848&PinnedHotelID=4493848&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ![In-room safe](https://images.trvl-media.com/lodging/5000000/4500000/4493900/4493848/ce04a566.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Balcony Separate sitting area Kitchen TV Rollaway/extra beds Cots/infant beds Hairdryer In-room safe - 258 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe](https://images.trvl-media.com/lodging/5000000/4500000/4493900/4493848/30b4a7c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Mountain View ### Highlights Balcony Separate sitting area Kitchen TV Rollaway/extra beds Cots/infant beds Hairdryer In-room safe - 258 sq ft - Sleeps 2 - 1 Double Bed ![Standard Apartment, Mountain View | In-room safe](https://images.trvl-media.com/lodging/5000000/4500000/4493900/4493848/af23cd9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Mountain View ### Highlights Balcony Separate sitting area Kitchen TV Rollaway/extra beds Cots/infant beds Hairdryer In-room safe - 646 sq ft - Sleeps 4 - 4 Single Beds ![In-room safe](https://images.trvl-media.com/lodging/5000000/4500000/4493900/4493848/30b4a7c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (View on Matterhorn) ### Highlights Balcony Kitchen TV Hairdryer In-room safe - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Bijou.h4493848.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Bijou.h4493848.Hotel-Information) ## About the area Zermatt is home to Hotel Bijou. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. [Visit our Zermatt travel guide](https://www.expedia.co.uk/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.01349%2C7.74313&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yaHSCXeqI9L5NncfT-hJZhxAinM=) Winkelmattenweg 52, Zermatt, VS, 3920 ### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles - Zermatt - Furi - 1 min walk - 0.0 miles - Zermatt-Furi Gondola - 3 min walk - 0.2 miles - Matterhorn Museum - 12 min walk - 0.6 miles - Zermatt–Sunnegga Funicular - 17 min walk - 0.9 miles ### Getting around - Zermatt Gornergratbahn Station - 18 min walk ### Restaurants - ‪Hotel Post Zermatt - ‬14 min walk - ‪Brown Cow Pub - ‬14 min walk - ‪Restaurant du Pont - ‬11 min walk - ‪Old Zermatt - ‬12 min walk - ‪Elsie Bar - ‬12 min walk ## About this property ### Hotel Bijou Family-friendly hotel near Zermatt-Matterhorn Ski Paradise Take advantage of a garden, a playground and an arcade/games room at Hotel Bijou. For some rest and relaxation, visit the sauna. A bar, supervised childcare and a restaurant are available to all guests. You'll also find perks such as: - Smoke-free property, multilingual staff and a front desk safe Room features All guestrooms at Hotel Bijou boast comforts such as safes and free newspapers. Extra amenities include: - TVs with cable channels - Balconies, kitchens and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/65000000/64470000/64465000/64464917/24938526.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alpina Zermatt - Pet-friendly - Free WiFi - Breakfast available - Housekeeping 8.6 Excellent 439 reviews £77 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=64464917&PinnedHotelID=64464917&HadPinnedHotel=true®ionId=-1&adults=2) ![Local cuisine](https://images.trvl-media.com/lodging/113000000/112050000/112042800/112042759/69a95ce1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Restaurant Le Mazot Zermatt Zermatt - Breakfast included - Free WiFi - Restaurant - Housekeeping 9.2 Wonderful 162 reviews £134 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=112042759&PinnedHotelID=112042759&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/39000000/38660000/38651200/38651189/f3ff958a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chalet Kisseye by Zermatt Premium Apartments Zermatt - 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Pet-friendly - Free WiFi 8.4 Very good 483 reviews £155 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=6467451&PinnedHotelID=6467451&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Food and drink - A bar/lounge - A restaurant ### Things to do - Arcade/game room - Playground - Sauna ### Family friendly - Arcade/game room - In-room kitchen - Playground - Supervised activities for children ### Conveniences - Safe at front desk ### Guest services - Multilingual staff - Turndown service ### Outdoors - Garden ### More - 5 floors - Smoke-free property ## Room amenities ### Bathroom - Hair dryer ### Entertainment - TV with cable/satellite channels ### Food and drink - Kitchen ### More - Free daily newspapers - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM ### Check-out Check-out before 11 AM ### Special check-in instructions For any questions, please contact the property using the information on the booking confirmation Zermatt is in a car-free zone and can be reached only by train. ### Pets Pets are allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars. ### Property is also known as Hotel Bijou Zermatt Bijou Zermatt Hotel Bijou Hotel Hotel Bijou Zermatt Hotel Bijou Hotel Zermatt ## Frequently asked questions ### Is Hotel Bijou pet-friendly? > Yes, pets are allowed at this property. ### What time is check-in at Hotel Bijou? > Check-in begins at 3 PM. ### What time is check-out at Hotel Bijou? > Checkout is at 11 AM. ### Where is Hotel Bijou located? > This family-friendly Zermatt hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi - Riffelberg. Furi Ski Area and Zermatt-Furi Gondola are just steps away. Zermatt Gornergratbahn Station is 18 minutes by foot and Zermatt Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Bijou Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 10 6 - Okay 6 4 - Poor 2 2 - Terrible 1 ### 8.4/10 Cleanliness ### 8.0/10 Staff & service ### 7.2/10 Property conditions & facilities ### 10/10 Excellent #### Marc, Aalborg 9 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great views! Really nice location. You wake up with the matterhorn in your backyard. Eating breakfast with the matterhorn just outside the window. The hotel itself is nice and clean. The service was good. The hotel is a bit far from the railway station and a bit far from the centre of town, but my 7 year old son and I had no problems walking into town for dinner and back again. ##### Marc ### 6/10 Okay #### Verified traveller 10 Mar 2015 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort ##### Verified traveller ### 8/10 Good #### George, Denver 5 Mar 2015 Liked: Cleanliness, staff & service, room comfort #### Classic Affordable place to stay. We stayed here out of necessity because we planned our trip in high season about one week prior to arriving. I liked it because of proximity to the gondola and we could get 2 rooms (4 bed apartment) for the price of 1 room in town. It was a nice start to the trip to have split rooms to catch up on sleep after 16 hour travels from the US. You get what you pay for here (dated interiors, no frills) plus the best view of the Matterhorn in town.. It's way up the hill from town but hoofing uphill is a good thing to do when trying to acclimate to Zermatt. Great breakfast as per all hotels in Zermatt. I never tried the dinner. Ski room was spacious. Hotel owner was very helpful to give us a complementary ride to our next hotel location. ##### George ### 6/10 Okay #### Tommy 20 Feb 2015 Disliked: Cleanliness, property conditions & facilities, room comfort ##### Tommy ### 8/10 Good #### Bryan, San Francisco 5 Nov 2014 Liked: Cleanliness, staff & service, room comfort #### Way up the hill, just like I like it. Completely amazing view of the Matterhorn from the balcony, which goes around the corner to cover two sides of the corner room, 306. The other window faced an adjacent hotel. I was there in November, and as such there was no snow to ski down to the gondola which I assume is possible in the winter. 30 francs for an electric taxi from downtown, otherwise it's a walk uphill, steep for the last half kilometer (that half kilometer starts at the Gondola). Didn't bug me, but I know some people it would. Plenty of climbers have stayed here. The bathroom floor had been repaired and it wasn't such a prorfessional job. Some of the finish on the bathroom windows (also Matterhorn view) was waering off. Service is simple. Breakfast is very basic - I recommend hitting the grocery store by the train station and keeping a "cooler" on the balcony. ...eat health and save the calories for Fondue ;) Other than that my concerns for ski season are space. The rooms are a good size for a little trip, but with equipment and drying ski clothes it would get tight in there. It's one of my favorite hotels, actually. ##### Bryan ### 8/10 Good #### Verified traveller 2 Nov 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 만족했던 호텔 전체적으로 만족했습니다 직원분도 괜찮았고 친절했습니다. 호텔상태도 괜찮았습니다. 조식도 씨리얼 빵 치즈 요거트 커피 과일등 있었구요 다만 체르마트 역에선 살짝 거리가 있는데 그래도 저는 좋았습니다 괜찮아요 호텔ㅎㅎ ##### Verified traveller ### 10/10 Excellent #### Reijo 19 Oct 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Reijo ### 8/10 Good #### Verified traveller 6 Oct 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr guter Service Wir waren sehr zufrieden. Der Service sehr zuvorkommend. Die Umgebung und die Aussicht vom Balkon auf das Matterhorn war sehr schön. ##### Verified traveller ### 2/10 Terrible #### Jorge Corchero, Windisch 30 Jul 2014 Disliked: Staff & service, property conditions & facilities #### Decepción Ruidosa habitación, al lado del bar, y según la información facilitada tenía vistas a la montaña. Las vistas eran al patio interior. Una pena. ##### Jorge Corchero ### 6/10 Okay #### KAN 20 Oct 2013 Disliked: Staff & service #### 安くて気軽 予約が出来ていなかった。空室があったので問題なかったがexpediaからの釈明を求めます。 ホテルからのマッターホーンは先ず１級の価値あり、窓を開けた時思わず叫んでしまいました。 コストが安く、こじんまりしているので団体はいません。なじみ客が中心。オーナーはフレンドりー でこちらからアプローチすればサービスも応えてくれますが民宿程度。スキーヤー、登山客には 利用価値は大。我々はベランダで自炊もしました。静かで利便性は大。 犬の嫌いな方はやめるべき。大きなラブラドールがいます。 expediaが使っている写真はどうみても違うと思います。古いのかも。 英語の出来ない方はやめたほうがよい。 神経質な方には向きません。山小屋の好きな方向き。 ##### KAN ### 8/10 Good #### Verified traveller 8 Sept 2013 Liked: Cleanliness, staff & service, property conditions & facilities #### Nettes Hotel in Winkelmatten! In Winkelmatten: weit weg vom Ort, daher ruhig und angenehm. Nahe an der Furi-Talstation, daher optimal für die Skilifte! Sehr gutes Preis/Leistungsverhältnis. In 32 Jahren in Zermatt, ist es das erste Mal, dass wir den Wirt von einem Hotel einfach nur als supernett, hilfsbereit und am Wohl der Gäste interessiert empfunden haben. Klasse, Andreas, bitte bleib so und werd nicht wie die anderen Zermatter! ##### Verified traveller ### 8/10 Good #### Henriksen, Danmark 22 Jul 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kanon udsigt til Matterhorn. Dejligt hotel. Dejligt hotel. Super udsigt til Matterhorn. Meget venlig og hjælpsom hotel vært! Fin have. Ca 1 km fra banegården. ##### Henriksen ### 8/10 Good #### McPack 29 Jan 2013 Liked: Cleanliness, staff & service, property conditions & facilities #### Alles ok. Zu empfehlen. Im Grunde genommen alles ok. Positiv: Gutes Frühstück in schöner Atmosphäre. gute Lage, Nahe der Kl.Matterhornbahn. Zimmerausstattung war zweckmäßig, mehr nicht. Kann das Hotel aber durchaus weiterempfehlen. ##### McPack ### 6/10 Okay #### Verified traveller 19 Dec 2012 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort ##### Verified traveller ### 8/10 Good #### Tegan 10 Nov 2012 Liked: Cleanliness, staff & service, property conditions & facilities #### Amazing view of the Matterhorn I stayed three nights in the four-person apartment on the top floor with my husband and his parents. The apartment is very spacious and has a cosy chalet feel. It has a kitchen, a large balcony with a fantastic view of the Matterhorn and a spa bath in the bathroom. The only problem is the room and bed setup. There is a double bedroom plus a room with a single bed and another single bed in the lounge. This would be fine for a family with kids but not ideal for two couples. Also the ceiling in the bathroom is low so it's difficult for tall people to shower. The service is very friendly and the continental breakfast is great, with bircher muesli, cheese, cold meats, fresh croissants and homemade bread. The hotel is about a 10-minute walk above the town - easy unless you've got too much luggage or are not very mobile. Hotel Bijou was much cheaper than similar places we looked at in Zermatt. Would recommend. ##### Tegan ### 10/10 Excellent #### Cheryl, Stevensville, MI 49127, USA 25 Oct 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What an incredible view and price was just right We arrived late and yet were happily greeted by a staff member who showed us our room. We opened our door to the balcony and the majestic Matterhorn was looming above us. We could hear cow bells softly jingling in the distance making me feel like I had been transported into a film I loved dearly called Heidi. The staff was more than helpful and we found it exceptional that they spoke so many different languages to be in tune with anyone who came to visit their hotel. I would definitely recommend this hotel to anyone who wanted to see this magnificent area. ##### Cheryl ### 6/10 Okay #### JJROTH63 22 Sept 2012 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### ZERMATT HOTEL The Hotel Bijou is "out of the way" of the town, it is about a 20 minute walk, uphill through the city. The Gondola to Klein Matterhorn runs near the hotel, but this is not "in-town". The staff has trouble with English unless you talk to the son, Andre, he speaks fluent English and made a dinner reservation for us. This hotel is great for a guys week, but a woman might not like the accomidations. The view from our room was of the city, but the other side of the hotel and the breakfast room have wonderful views of the Matterhorn. ##### JJROTH63 ### 8/10 Good #### Verified traveller 21 Sept 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr angenehmes Hotel Rundum super Hotel. Ruhige Lage etwas oberhalb von Zermatt abseits des Trubels mit Blick auf den Ort und zugleich wenige Minuten zur Liftstation und in den Ort. Frühstücksbuffet super mit toller Auswahl an allem was man sich wünscht und vom Wintergarten aus geniesst man schon beim frühstücken den Blick auf das Matterhorn. Personal sehr freundlich und zuvorkommend. ##### Verified traveller ### 10/10 Excellent #### Jeroen, Utrecht 22 Aug 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very pleasant place to stay! Het hotel ligt letterlijk op een steenworp van de Matterhorn kabelbaan en 5-10 minuten lopen van het centrum van Zermatt. Mooie ruime lichte kamer met ruime douche/badruimte. Water was altijd direct warm! Bedden werden iedere dag opgemaakt en nieuwe handdoeken opgehangen (indien nodig) Prima (ruime keuze) ontbijt en vriendelijk en behulpzaam personeel. Wifi werkt, maar niet altijd even snel, misschien vanwege privé gebruik op hetzelfde netwerk? Dit hotel krijgt van ons een dikke vette voldoende! 7,5 ##### Jeroen ### 10/10 Excellent #### Paul 10 Jul 2012 Liked: Cleanliness, staff & service, room comfort #### Amazing views of Matterhorn Very friendly and helpful staff made us feel welcome. Awesome view from our balcony. A very comfy and enjoyable stay - evening meal a real bonus. We would definitely return for another visit. ##### Paul ### 10/10 Excellent #### Ashley 9 Jun 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect View Although the hotel is not directly situated inside the town center, Hotel Bijou is a hidden gem in the lovely Zermatt. Nestled right up against the Matterhorn, this hotel boast magnificent views. Almost surreal in that you feel as if you are living inside a postcard. The area is quiet and peaceful, perfect for rest and relaxation, whether you are traveling with a friend or significant other. I understand the hotel is more busy during the winter season when tourists flock to the mountains, however, during the spring it was a nice surprise to not be bombarded with other guests. However, you may not even know how many other guests are staying there because each room feels private and secluded and spacious. The hotel manager and staff were incredibly helpful and delightful. The breakfast, had an array of breads, yogurts, jams, and drinks to choose from neatly displayed. The food at the hotel is amazing, you don't have to even leave if you don't want to venture into town. Although if you do, it is an easy short walk, as long as you don't have too much luggage. I would highly suggest this hotel to anyone who is looking for a comfortable stay, clean rooms, amazing views, great service. I want to go back again already. ##### Ashley ### 10/10 Excellent #### SWITZERLAND-USA 23 May 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### To See Matterhorn with Family Our stay was wonderful! The view of Matterhorn was directly from our rooms. We were very lucky to have beautiful, clear, blue sky during our stay. Which made our stay even special. Our rooms came with a huge balcony were we can rest and enjoy the gorgeous, ice-capped view of Matterhorn. The service and staff were excellent. We felt safe and at home. Andreas was very friendly, helpful, and attentive. Spoke perfect English and guided us with hints and tips around Zermatt. The Hotel is very cozy and we felt very at home. The hotel offers breakfast which was at the garden with a perfect view of Matterhorn. We could not as for anything more than this perfect view!!! Bijou has no pressure of elegant flowers or expensive decorations but to come home to visit your favorite family where one feels welcomed. We are definitely coming back and has already recommended Bijou to our friends and family. ##### SWITZERLAND-USA ### 6/10 Okay #### Verified traveller 12 May 2012 Liked: Cleanliness ##### Verified traveller ### 4/10 Poor #### Verified traveller 20 Mar 2012 Disliked: Cleanliness, property conditions & facilities, room comfort #### too far For the price, I am sure you will be able to have a better hotel and location. ##### Verified traveller ### 10/10 Excellent #### Verified traveller 7 Feb 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zermatt Hotel visit Over all very nice. 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