Title: Hotel Ambiance Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1093609&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambiance ## Photo gallery for Hotel Ambiance ![Junior Double Room, Mountain View (Matterhorn) | Balcony view - Hotel Ambiance (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093609/89b7b19a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/935bf9f1-a468-46c7-b352-b7df2db9252b-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior - Hotel Ambiance (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093609/7dfc8a98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Hotel Ambiance (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093609/9e872b8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Hotel Ambiance (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093609/0ee9bb49.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Sunnegga Ski Resort and Schwarzsee Lake, Hotel Ambiance provides a terrace, a garden and a bar. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Business services £240 includes taxes & fees 3 Mar - 4 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1093609&PinnedHotelID=1093609&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1093609&PinnedHotelID=1093609&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=1093609&PinnedHotelID=1093609&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=1093609&PinnedHotelID=1093609&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1093609&PinnedHotelID=1093609&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1093609&PinnedHotelID=1093609&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1093609&PinnedHotelID=1093609&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1093609&PinnedHotelID=1093609&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093609/a80cee5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 3 reviews ### Highlights Balcony Heating TV Pillow menu Separate bedroom Private bathroom Hairdryer Bathrobes - 247 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Double Room, Mountain View (Matterhorn) ![Deluxe Double Room, Mountain View (Matterhorn) | Interior detail](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093609/38391cde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Mountain View (Matterhorn) 8.0 Very good 4 reviews ### Highlights Balcony Heating TV Pillow menu Separate bedroom Private bathroom Hairdryer Bathrobes - Mountain view - 247 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Junior Double Room, Mountain View (Matterhorn) ![Junior Double Room, Mountain View (Matterhorn) | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093609/a85b8184.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, Mountain View (Matterhorn) ### Highlights Balcony Heating TV Pillow menu Private bathroom Hairdryer Bathrobes Electric kettle - Mountain view - 279 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Single Room (small) ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093609/8bd454dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room (small) 9.2 Wonderful 5 reviews ### Highlights Heating TV Pillow menu Separate bedroom Private bathroom Hairdryer Bathrobes Electric kettle - 118 sq ft - 1 bedroom - Sleeps 1 - 1 Double Bed ### View all photos for Romantic Suite, 1 King Bed, Bathtub ![Romantic Suite, 1 King Bed, Bathtub | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093609/89a9c5c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Suite, 1 King Bed, Bathtub 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Heating Flat-screen TV Pillow menu Premium bedding Separate bedroom - Mountain view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Doppelzimmer XS ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093609/760faee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Doppelzimmer XS ### Highlights Heating TV Pillow menu Separate bedroom Private bathroom Hairdryer Bathrobes Electric kettle - 118 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Ambiance-Superior.h1093609.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Ambiance-Superior.h1093609.Hotel-Information) ## About the area Located in Zermatt, Hotel Ambiance is near a train station. While the natural beauty of Gorner Ridge and Schwarzsee Lake can be enjoyed by anyone, those looking for an activity can explore Sunnegga Ski Resort. Matterhorn is another place to visit that comes recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging. [Visit our Zermatt travel guide](https://www.expedia.co.uk/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.01892%2C7.75077&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lzSDvIUXlawtUlQeVaB8Om7KfGE=) Riedstrasse 98, Zermatt, VS, 3920 ### What's nearby - ![This photo is taken from the Riedweg. It's great for sunset and blue hour photos since it allows to frame both the village and the Matterhorn.](https://images.trvl-media.com/place/4300/9f377b52-3957-4a02-bfc7-b112c38ffe80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt-Matterhorn Ski Paradise 1 min walk \- 0.0 miles - ![#Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt - Furi 2 min walk \- 0.1 miles - ![Was in Zermatt for the new year... worth visiting this beautiful mountain ;).. let me know your feedback #WinterWonders #Zermatt](https://images.trvl-media.com/place/4300/80036185-825e-4ebc-9cfd-a391a5ee524e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Furi Ski Area 2 min walk \- 0.1 miles - ![#Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Furi - Riffelberg 2 min walk \- 0.1 miles - Kirchbrücke 2 min walk \- 0.1 miles ### Getting around - Zermatt Gornergratbahn Station 10 min walk - Sion (SIR) 77 min drive ### Restaurants - Brown Cow Pub 7 min walk - Old Zermatt 3 min walk - Parkhotel Beau Site 2 min walk - Whymper-Stube 6 min walk - Elsie Bar 6 min walk ## About this property ### Hotel Ambiance Hotel near Sunnegga Ski Resort Located close to Schwarzsee Lake and Gorner Ridge, Hotel Ambiance provides a terrace, a garden and a bar. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Buffet breakfast (surcharge), free newspapers and secured bike storage - An electric bike charging station, tour/ticket information and 1 meeting room - Smoke-free property, coworking spaces and a computer station Room features All guest rooms at Hotel Ambiance boast perks, such as pillow menus and bathrobes, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with hairdryers - Electric kettles, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3040000/3032600/3032593/15d56e89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Phoenix Zermatt - Breakfast included - Pet-friendly - Free Wi-Fi - Gym 9.4 Exceptional 686 reviews £291 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=3032593&PinnedHotelID=3032593&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/8000000/7720000/7716800/7716780/a0654248.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenblick Zermatt - Breakfast included - Pet-friendly - Free Wi-Fi - Gym 9.2 Wonderful 577 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=7716780&PinnedHotelID=7716780&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4600000/4598300/4598209/e412c916.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antika Zermatt - 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Breakfast included - Free Wi-Fi - Restaurant - Laundry room 9.6 Exceptional 298 reviews £182 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=44546199&PinnedHotelID=44546199&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Terrace/patio](https://images.trvl-media.com/lodging/17000000/16400000/16391900/16391853/5d526521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Continental Zermatt City Centre - Breakfast included - Pet-friendly - Free Wi-Fi - Bar 9.0 Wonderful 654 reviews £227 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=16391853&PinnedHotelID=16391853&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6440000/6434400/6434347/6cde3542.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Matterhorn Inn Taesch - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 524 reviews £126 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=6434347&PinnedHotelID=6434347&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/2000000/1600000/1595300/1595251/35942ff8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Petit CHARME-INN Zermatt - Pet-friendly - Free Wi-Fi - Air-conditioning - Housekeeping 9.0 Wonderful 911 reviews £215 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1595251&PinnedHotelID=1595251&HadPinnedHotel=true®ionId=-1&adults=2) ![Attica Family Suite with Matterhorn View | Mountain view](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/51015aab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=1093609&PinnedHotelID=1093609&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1093609,3032593,7716780,4598209,1709327) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Ski shuttle nearby ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person - A bar/lounge ### Things to do - Bicycle repair station - Bicycle storage - Bicycle tours - Books - Foosball table - Hot tub - Sauna - Ski storage ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station - Coworking space - Meeting room ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Spa - Spa services ### Accessibility - No lift ### More - 1 building - 4 floors - Built in 1950 - Electric bike charging - Smoke-free property ## Room amenities ### Bedroom - Pillow menu ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Towels provided ### Entertainment - IPod dock - TV ### Food and drink - Electric kettle ### More - Desk - Heating - Safe ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 7:30 PM Late check-in subject to availability ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 8:00 AM - 7:30 PM Front desk staffed during limited hours If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation This property enforces quiet hours from 9:30 PM to 6:30 PM For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 25 per pet, per day Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CHF 25 per person - Pet fee: CHF 25 per pet, per day - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars. ### Property is also known as Ambiance Zermatt Hotel Ambiance Hotel Ambiance Zermatt Hotel Ambiance Superior Zermatt Ambiance Superior Zermatt Hotel Ambiance Superior Ambiance Superior Hotel Ambiance Hotel Hotel Ambiance Zermatt Hotel Ambiance Superior Hotel Ambiance Hotel Zermatt ## Frequently asked questions ### Is Hotel Ambiance pet-friendly? ### How much does it cost to stay at Hotel Ambiance ? ### How much is parking at Hotel Ambiance ? ### What time is check-in at Hotel Ambiance ? ### What time is check-out at Hotel Ambiance ? ### Where is Hotel Ambiance located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ambiance Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 207 8 - Good 102 6 - Okay 18 4 - Poor 9 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Mingyi 8 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and extremely nice staff ##### Mingyi Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Simon 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were very friendly and helpful. Room was clean, tidy, comfortable bed, and had a great view of the matterhorn from the balcony. The location in the town was also very good for us. Would happily stay again. ##### Simon Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Paul 7 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were absolutely amazing. We got in late and they left clear instructions and upgraded our room for free. They were so helpful and accommodating. The room was great. The hot tub and sauna were also amazing. The location was perfect. I absolutely recommend! ##### Paul Stayed 2 nights in Dec 2025 ### 8/10 Good #### William 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Super clean and the staff was knowledgable and helped very time we needed any type of help. It is up hill, so I would take an electric taxi to the hotel. I of course hauled my two suitcases up what felt like the Matterhorn and I had to stop several times. I am in great shape so trust me when I say take a taxi. The steps to climb can be challenging. Once you are at the hotel the easiest corridor is exit left. It is a gradual walk up and down to the city center. Greta place and I would stay here again. ##### William Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Ryan 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome view of the Matterhorn from the balcony! Staff is very friendly and great English. Location is perfect. ##### Ryan Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Robert 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities A short walk to the shuttle/ slopes and comfortable beds and nice hot tub ##### Robert Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Sharon 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was great! Staff were helpful and coffee was good. The spa downstairs was nice.. the whirlpool tub outside was only kept at 35 C so was a bit chilly. ##### Sharon Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Daniel 25 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely perfect way to stay in Zermatt. Views that don’t break the bank, a staff that’s welcoming, accommodating, and kind, with amenities to match. Close enough to everything, but a block or two off to capture additional quiet and calm. ![](https://a.travel-assets.com/ugc/hotel-reviews/09d0b6eb-435d-4088-9f3b-0dbd4bf283ac-1748158733952.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98db6e9c-ad54-4ae9-9a8a-b64721d6325f-1748158729255.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 2 nights in May 2025 ### 10/10 Excellent #### Ruth 30 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a lovely hotel with great views of the Matterhorn. The staff was very friendly and helpful. The room was fabulous. And even had views of the mountains from the very nice bathroom. We can’t say enough good things about this hotel! ![](https://a.travel-assets.com/ugc/hotel-reviews/87a657c5-43fb-4438-81d8-65d6e83650e8-1748620055604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/009b5ad9-c55d-47e8-987e-80829d8ec825-1748620054148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/896f9bbf-3a28-4424-8ffb-702694201c69-1748620054091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3d2bd1f9-b489-4f93-9594-de333063771d-1748620042408.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ruth Stayed 1 night in May 2025 ### 10/10 Excellent #### Eric 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best view in town! We received a generous room upgrade without asking upon arrival and the staff was very friendly. Breakfast was delicious while our view of the Matterhorn was breathtaking. We’ll definitely be back next time we visit Zermatt! ![](https://a.travel-assets.com/ugc/hotel-reviews/16FBBBDAFB66691F01B3C44048D9105FC2382C271744928557467.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eric Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Lauren 1 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice location A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel. ##### Lauren Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Bradley 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An excellent stay at Hotel Ambiance. Perfect location with an easy walk to ski bus, shops, restaurants and bars - yet so quiet. Exceptionally clean, awesome hearty and plentiful breakfast every morning, friendly and super helpful staff….and that view..!! Will definitely return. ##### Bradley Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Kerri 24 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet stay The hotel staff were friendly and very helpful with any questions we may have had. Also, had a beautiful view of the Matterhorn on the terrace. ##### Kerri Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### William 9 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay! We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn. ##### William Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Sharath 16 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean ##### Sharath Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Tui 18 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property. Friendly and helpful staff ##### Tui Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Alexandra 6 Jul 2025 Liked: Cleanliness The view was fantastic, the hot tub was nice (though limited hours of use) and the room was comfortable. However, given the rate we paid, we were surprised by how basic the overall hotel experience felt. There were maintenance issues with the tub and other small details that didn’t quite meet expectations. While the staff was friendly and made efforts to address the problems, the property ultimately felt more like an upscale budget hotel. ##### Alexandra Stayed 3 nights in Mar 2025 ### 6/10 Okay #### rachel 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Here’s my honest review: The hotel is run by a family, and the staff were truly amazing and very thoughtful. When we requested a fork and some utensils, they kindly provided plates and spoons as well. The hotel overlooks part of the Alps, and the bathroom was beautiful and felt very luxurious. Upon arrival, we were pleasantly surprised to find cookies prepared in the room, which was a sweet and welcoming touch. There is also a coffee machine along with tea packets, sugar, spoons, and other basic amenities provided. However, getting to the hotel from the train station was not very convenient, as we had to walk about 700 meters from the train station to an uphill on a steep slope while carrying our luggages. The bed was made up of two single beds pushed together, which felt uncomfortable due to the noticeable gap in the middle. Although the balcony faces the mountains, the view is currently partially blocked by nearby construction for another hotel, and it’s likely that the new building may further obstruct the mountain view in the future — possibly because we were assigned the last room, furthest from the main view. In my opinion, for the price we paid (around USD 400++ per night), it was not worth it. Zermatt is a small town with many hotels, and you can likely find more affordable options that are more convenient and offer better views. ![](https://a.travel-assets.com/ugc/hotel-reviews/36ffc476-a826-48ac-b1d9-eb3c1252fde3-1766138501081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b08ab947-3066-41cd-9e16-e5aeb1b7d380-1766138501307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4c8c6aa-338c-4569-a6f6-92f3bf547117-1766138501542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### rachel Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Cindy 10 Oct 2025 Disliked: Amenities, property conditions & facilities Unfortunately, the room I was given was right next to a construction site. When I called to inform the staff, the female staff member told me that I couldn’t change rooms unless I upgraded and paid extra. The hotel wasn’t even half full at the time, so it was quite disappointing. It would have been a great opportunity to create a positive impression for a first-time guest, but instead, I was met with unhelpful response. On the other hand, the male receptionist was very kind, polite, and welcoming — I appreciated his attitude. It’s a pity, because I had planned to come back during the ski season, but after this experience, I don’t think I’ll be staying at this hotel again. Also The room still had some dust on the phone and the desk. ##### Cindy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kevin 26 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great hotel for your visit to Zermatt. Our rooms had a direct view of the Matterhorn which was incredible. The location is great. Close enough to the main street and lifts and far enough away to escape the noise of the busy area. The room was clean and well kept. The only thing that would have made the stay better is if we had access to an iron. It’s a great place and we’ll be back!! ##### Kevin Stayed 4 nights in Dec 2023 ### 6/10 Okay #### Laura 15 Oct 2023 Liked: Property conditions & facilities This Hotel is nice and have a sauna. Have a little sala as a bar . And a restaurant where they serve the breakfast. We just stayed one night arriving at 15pm and leaving after wearing up to see Matterhorn . Room was OK . We would like to have a kind gesture for the personal knowing that we payed for an upgrade and there is restructuring construction works I the building in front of our terrace. Terrace that was cloudly so no view Matterhorn . Besides this in the morning We have just two coffes because there were only tea in the room and the charge ua for the coffee. It was really surprising. No views// noise // no coffe in the room (230€/night) and they charging coffee . The economic room the bathroom no good .. that why we payed upgrade … better noise than small bathroom. ##### Laura Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Monika 2 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities What a lovely place! Very clean, close to everything, and the owners were the nicest people! ##### Monika Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Francielen 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel! ##### Francielen Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### alejandro 19 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities EXCELLENT PLACE TO STAY ##### alejandro Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### DUAN-HUEI 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good ##### DUAN-HUEI Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [La Maison Suisse - Döttingen](https://www.expedia.co.uk/Dottingen-Hotels-La-Maison-Suisse-Dottingen.h84093040.Hotel-Information) > > [SWISSPEAK Resorts Thyon 4 Vallées](https://www.expedia.co.uk/Heremence-Hotels-SWISSPEAK-Resorts-Thyon-4-Vallees.h107090689.Hotel-Information) > > [HOTEL ENGEL LIESTAL - Business & Lifestyle](https://www.expedia.co.uk/Basel-Hotels-Hotel-Engel-Liestal.h909878.Hotel-Information) > > [Eiger Mountain & Soul Resort ](https://www.expedia.co.uk/Grindelwald-Hotels-Eiger-Selfness-Hotel-Zeit-Fur-Mich.h22448.Hotel-Information) > > [Schloss Hotel & Spa Pontresina](https://www.expedia.co.uk/Pontresina-Hotels-Hotel-Schloss-Pontresina-Family-Spa.h4164117.Hotel-Information) > > [Mandarin Oriental Palace, Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Palace-Luzern.h18270.Hotel-Information) > > [Grand Resort Bad Ragaz](https://www.expedia.co.uk/Bad-Ragaz-Hotels-Grand-Resort-Bad-Ragaz.h8517.Hotel-Information) > > [Black Summit Boutique Resort Laax](https://www.expedia.co.uk/Laax-Hotels-Black-Summit-Boutique-Resort-Laax.h101980390.Hotel-Information) > > [La Reserve Geneve Hotel and Spa](https://www.expedia.co.uk/Geneva-Hotels-La-Reserve-Geneve-Hotel-And-Spa.h410.Hotel-Information) > > [harry's home Bern-Expo](https://www.expedia.co.uk/Ostermundigen-Hotels-Harrys-Home-Hotel-Apartments.h73016659.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Hotel Alpenblick](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Alpenblick.h991527.Hotel-Information) > > [Vienna House by Wyndham Zur Bleiche Schaffhausen](https://www.expedia.co.uk/Schaffhausen-Hotels-Vienna-House-Zur-Bleiche-Schaffhausen.h7831178.Hotel-Information) > > [TOP SeminarHotel am Aegerisee Unteraegeri](https://www.expedia.co.uk/Unterageri-Hotels-TOP-SeminarHotel-Am-Aegerisee.h991414.Hotel-Information) > > [Grand Hôtel des Bains de Lavey](https://www.expedia.co.uk/Lavey-Morcles-Hotels-Grand-Hotel-Des-Bains-De-Lavey.h20181083.Hotel-Information) > > [7132 Hotel](https://www.expedia.co.uk/Vals-Hotels-7132-Hotel.h14873408.Hotel-Information) > > [Valsana Hotel Arosa](https://www.expedia.co.uk/Arosa-Hotels-Valsana-Hotel-Arosa.h20524157.Hotel-Information) > > [Boutique Hotel Panorama Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Panorama-Grindelwald.h12318665.Hotel-Information) > > [Arosa Alpine Club - Adults Only](https://www.expedia.co.uk/Arosa-Hotels-ROBINSON-AROSA-Adults-Only.h2911127.Hotel-Information) > > [Hotel Porta Cervino](https://www.expedia.co.uk/Taesch-Hotels-Porta-Cervino.h102599498.Hotel-Information) > > [Hotel Dakota](https://www.expedia.co.uk/Meiringen-Hotels-Hotel-Dakota.h59634900.Hotel-Information) > > [Dorint Resort & Spa Locarno Riazzino](https://www.expedia.co.uk/Locarno-Hotels-Dorint-Resort-Spa-Locarno-Riazzino.h104812552.Hotel-Information) > > [eco-Chalet in Les Crosets](https://www.expedia.co.uk/Val-DIlliez-Hotels-Eco-Chalet-In-Les-Crosets.h30011509.Hotel-Information) > > [Hotel GRACE LA MARGNA ST MORITZ](https://www.expedia.co.uk/St-Moritz-Hotels-Hotel-GRACE-LA-MARGNA-ST-MORITZ.h99634747.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Hotel Conrad](https://www.expedia.co.uk/Scuol-Hotels-Hotel-Conrad.h6434674.Hotel-Information) > > [The Glacier Hotel (ex Eurotel Victoria)](https://www.expedia.co.uk/Ormont-Dessus-Hotels-The-Glacier-Hotel.h971671.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) ---