Hotel Ambiance Superior

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In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Overview of Hotel Ambiance Superior

Hotel Ambiance Superior

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Riedstrasse 98, Zermatt, VS, 3920

Explore the area

  • Popular LocationZermatt-Furi Gondola11 min walk
  • Popular LocationRiffelberg Express Gondola39 min walk
  • Popular LocationSunnegga Ski Resort1 min drive
  • AirportSion (SIR)75 min drive

Choose dates to view prices

About this area

Zermatt

Located in Zermatt, Hotel Ambiance Superior is near a train station. Matterhorn Express II Cable Car and Zermatt-Furi Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn. Spend some time exploring the area's activities, including skiing, hiking/biking trails and a ski shuttle.

What's nearby

  • Zermatt-Furi Gondola - 11 min walk
  • Furi - Trockener Steg Cable Car - 39 min walk
  • Riffelberg Express Gondola - 39 min walk
  • Matterhorn Express II Cable Car - 40 min walk
  • Sunnegga Ski Resort - 1 min drive

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • Old Zermatt - 2 min walk
  • Max Julen - 3 min walk
  • Brasserie Uno - 3 min walk
  • Le Mazot - 5 min walk
  • Pizzeria Le Vieux Valais - 6 min walk

About this property

Hotel Ambiance Superior

3.5-star hotel near Sunnegga Ski Resort
This smoke-free hotel features a bar/lounge, a sauna and massage/treatment rooms. WiFi in public areas is free. Other amenities include a computer station, free newspapers and tour/ticket assistance.
Hotel Ambiance Superior offers 30 accommodations with iPod docking stations and a safe. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include bathrobes and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages and sports massages.

Languages spoken

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: CHF 20 per person
  • 1 bar

Things to do

  • Sauna
  • Spa services

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom

Entertainment

  • iPod dock
  • TV

More

  • Desk
  • Safe

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Policies

Check-in

Check-in from 4 PM - 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 18.00 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 20 per person (approximately)
  • Pet fee: CHF 18.00 per pet, per day
  • Facilities fee: CHF 7 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Ambiance Zermatt
Hotel Ambiance
Hotel Ambiance Zermatt
Hotel Ambiance Superior Zermatt
Ambiance Superior Zermatt
Hotel Ambiance Superior
Ambiance Superior
Hotel Ambiance Superior Hotel
Hotel Ambiance Superior Zermatt
Hotel Ambiance Superior Hotel Zermatt

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 159 out of 271 reviews
5 - Excellent 59%
Rating 4 - Good. 92 out of 271 reviews
4 - Good 34%
Rating 3 - Okay. 12 out of 271 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 271 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 271 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem of a hotel with service and amenities better than your average 5 start hotel. Very simple / basic rooms, but fantastic staff, amazing breakfast, excellent 30minute slots booking system of the outside jacuzzi with view of the Matterhorn and the sauna so they are in fact private. Drinks served in the hot tub etc etc etc. Just really amazing. And location is good.
Stayed 4 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, great view of the Matterhorn. Friendly staff, swift check in and check out. Walking distance from Zermatt train station.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ambiance is a gem in Zermatt. The property was outstanding, staff were warm and very helpful. Would recommend this hotel highly and will stay there again.
Stayed 1 night in Dec 2019