Title: Europe Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=4300&destination=Zermatt%2C+Valais%2C+Switzerland&selected=971729&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Europe Hotel & Spa A peaceful retreat in the Swiss Alps where travelers find natural beauty and comfort just steps from world-class skiing and mountain views ## Photo gallery for Europe Hotel & Spa ![Panoramic Suite | Minibar, in-room safe, desk, soundproofing - Europe Hotel & Spa (Zermatt)](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/722ef6fd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Simblossom Nest](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/c546e48b-3b3d-4494-b535-bcca58780399-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior - Europe Hotel & Spa (Zermatt)](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/7d0529a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Suite | Deep-soaking bathtub - Europe Hotel & Spa (Zermatt)](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/89f68b1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, 1 Double Bed, Mountain View | Living area | Flat-screen TV - Europe Hotel & Spa (Zermatt)](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/8fd82569.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Europe Hotel & Spa sits near Zermatt-Matterhorn Ski Paradise, offering a tranquil base for mountain adventures. Guests relax with spa treatments after outdoor excursions and enjoy garden views from the terrace. The hotel provides free WiFi in all rooms for staying connected. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Hot tub - Pet-friendly - Free Wi-Fi £297 includes taxes & fees 19 Apr - 20 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Family Double Room, 1 Double Bed with Sofa bed ![Family Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/2d9ff252.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, 1 Double Bed with Sofa bed 10.0 Exceptional 3 reviews - 388 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Classic Double Room ![Classic Double Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/d3702e49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 10.0 Exceptional 1 review - 323 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Design Double Room ![Design Double Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/f5c4226e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room - 409 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Design Double Room, Mountain View ![Design Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/837563ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room, Mountain View 10.0 Exceptional 1 review - 366 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Design Superior Family Room ![Design Superior Family Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/8abc9208.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Superior Family Room 10.0 Exceptional 1 review - 516 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Panoramic Suite ![Panoramic Suite | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/722ef6fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite 10.0 Exceptional 1 review - 775 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room, 1 Double Bed, Mountain View ![Superior Double Room, 1 Double Bed, Mountain View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/5ea63afd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed, Mountain View 10.0 Exceptional 1 review - Mountain view - 516 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Europe-Hotel-Spa.h971729.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Europe-Hotel-Spa.h971729.Hotel-Information) ## About the area Zermatt is home to Europe Hotel & Spa. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Make sure you don't miss outdoor adventures like mountain biking and hiking/biking trails. [Visit our Zermatt travel guide](https://www.expedia.co.uk/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.01778%2C7.74954&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xwq6MUe8IrTUwa6IDQzpow7Hj8g=) Riedstrasse 18, Zermatt, VS, 3920 ### What's nearby - ![Zermatt-Matterhorn Ski Paradise](https://images.trvl-media.com/place/4300/9f377b52-3957-4a02-bfc7-b112c38ffe80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt-Matterhorn Ski Paradise 1 min walk \- 0.0 miles - ![Zermatt - Furi](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt - Furi 1 min walk \- 0.1 miles - ![Furi Ski Area](https://images.trvl-media.com/place/4300/80036185-825e-4ebc-9cfd-a391a5ee524e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Furi Ski Area 1 min walk \- 0.1 miles - Zermatt–Sunnegga Funicular 8 min walk \- 0.5 miles - Zermatt-Furi Gondola 9 min walk \- 0.5 miles ### Getting around - Zermatt Gornergratbahn Station 11 min walk ### Restaurants - Hotel Post Zermatt 8 min walk - Brown Cow Pub 8 min walk - Restaurant du Pont 6 min walk - Old Zermatt 2 min walk - Parkhotel Beau Site 5 min walk ## About this property ### Europe Hotel & Spa Upscale hotel near Zermatt-Matterhorn Ski Paradise Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Europe Hotel & Spa. Treat yourself to a sports massage, a facial or a manicure/pedicure at the on-site spa. The on-site restaurant offers breakfast and dinner. In addition to an arcade/games room and a library, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool - A round-trip airport shuttle (surcharge), smoke-free property and concierge services - A porter/bellboy, a front desk safe and massage treatment rooms - Laundry services, luggage storage and free newspapers Room features All guest rooms at Europe Hotel & Spa offer comforts, such as bathrobes, in addition to amenities, such as free WiFi and safes. Other amenities include: - Baths or showers, free toiletries and hairdryers - Heating, daily housekeeping and desks ## Similar properties ![Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages](https://images.trvl-media.com/lodging/7000000/6420000/6416300/6416247/e808dea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEAUSiTE Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 482 reviews £423 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=6416247&PinnedHotelID=6416247&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4600000/4598300/4598209/e412c916.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antika Zermatt - Breakfast included - Spa - Free Wi-Fi - Bar 9.0 Wonderful 309 reviews £194 includes taxes & fees 22 Apr - 23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=4598209&PinnedHotelID=4598209&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free Wi-Fi - Bar 9.8 Exceptional 211 reviews £533 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/907600a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Hotel Alpenhof Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 635 reviews £262 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6490000/6480300/6480222/158202ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monte Rosa Zermatt City Centre - Hot tub - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 203 reviews £454 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=6480222&PinnedHotelID=6480222&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/980000/971800/971733/408a039c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Schweizerhof Zermatt Zermatt City Centre - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 245 reviews £380 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=971733&PinnedHotelID=971733&HadPinnedHotel=true®ionId=-1&adults=2) ![Attica Family Suite with Matterhorn View | Mountain view](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/51015aab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 1,000 reviews £221 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093685/f48f1a84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bellerive Zermatt - Hot tub - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 221 reviews £270 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=1093685&PinnedHotelID=1093685&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/6686de52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 517 reviews £209 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/04ca4a18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Zermatterhof Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 371 reviews £600 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=971729,6416247,4598209,1293496,971759) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) ### Food and drink - Free continental breakfast available daily 7:00 AM to 11 AM - A bar/lounge - A restaurant ### Things to do - Arcade/game room - Full-service spa - Hot tub - Indoor pool - Library - Sauna - Ski passes - Ski storage - Steam room ### Family friendly - Arcade/game room - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Conference space ### Outdoors - Garden - Terrace ### Full-service spa - Facials - Hot stone massages - Manicures/pedicures - Spa treatment rooms - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 5 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Limited room service - Minibar ### More - Desk - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 20 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 75.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 20 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CHF 75.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Europe Hotel Zermatt Europe Zermatt Europe Hotel And Spa Europe Hotel Spa Europe Hotel & Spa Hotel Europe Hotel & Spa Zermatt Europe Hotel & Spa Hotel Zermatt ## Frequently asked questions ### Does Europe Hotel & Spa have a pool? ### How much does it cost to stay at Europe Hotel & Spa? ### Is Europe Hotel & Spa pet-friendly? ### How much is parking at Europe Hotel & Spa? ### What time is check-in at Europe Hotel & Spa? ### What time is check-out at Europe Hotel & Spa? ### Does Europe Hotel & Spa provide a shuttle to the airport? ### Where is Europe Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Europe Hotel & Spa Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 321 8 - Good 73 6 - Okay 7 4 - Poor 2 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### Yijia 26 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is our first time in Zermatt. This is a very good choice for ski season. We even can saw the Matterhorn every morning breakfast time from the hotel. The service is good. Kind and helpful. ##### Yijia Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Koreen 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The best hotel in Zermatt. The staff were so hospitable and friendly, the facilities were well-maintained and clean (we especially loved the wellness facilities) and enjoyed a Matterhorn view from our room. Loved every bit of our stay. ##### Koreen Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Kamil 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities What a fantastic stay! We were so impressed with the hotel and spa and staff and breakfast! Would definitely recommend to people and stay again. ##### Kamil Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Xxx 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful cozy hotel. Staff super friendly. Rooms very clean and beautiful. We stayed in family room and we loved it. Shuttle was available to the train station. Absolutely loved our stay. ##### Xxx Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Sarah 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a lovely stay. The rooms were well-appointed and we were treated to a view of the Matterhorn from our room. We enjoyed a relaxing drink at the bar patio where the staff was very accommodating. The breakfast offered a wide variety of items. A wonderful stay all around. ##### Sarah Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Demetrius 8 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent!!! Renovated and excellent location. Wonderful breakfast. For sure, I will come back next time. ![](https://a.travel-assets.com/ugc/hotel-reviews/fe9fbe91-e7da-4771-b476-f99973c75c55-1751953763262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Demetrius Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Jenny 2 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent! A wonderful stay. The staff were very helpful & friendly. Lots of lovely touches throughout the hotel, great spa too. ##### Jenny Stayed 3 nights in Oct 2024 Verified ### 10/10 Excellent #### Raul 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Above all, the staff were very helpful and friendly. Beyond that, I had a weeklong stay, and the hotel is a short walk to the Matterhorn gondola, restaurants, bars, everything.Very pleased with this stay. ##### Raul Stayed 8 nights in Nov 2024 Verified ### 10/10 Excellent #### Michael 27 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Europe Hotel in Zermatt was a wonderful hotel and made me feel so welcome. The staff was excellent and super helpful, the hotel was very well appointed & taken care of, and the overall experience was perfect. Highly recommend this hotel and can’t wait to visit again! ##### Michael Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### TRACY 3 Oct 2024 Liked: Staff & service, property conditions & facilities Staff was amazing and so friendly!! Hotel was top notch!!! Loved it!!! ##### TRACY Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Krithika 26 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent food, ambience, bar, property. Loved the room and personalization. The owner is friendly and looks out for his guests although the staff beat him to it :) ##### Krithika Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Mark 24 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recently updated. Nice view of Matterhorn from breakfast. ##### Mark Stayed 2 nights in Sep 2023 Verified ### 10/10 Excellent #### Carly 2 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AMAZING!!! It was absolutely amazing. Very family friendly. Great locations. Staff went above and beyond. Little touches made all the difference. Breakfast was the best we had in all of Switzerland. This hotel is highly recommended ##### Carly Stayed 2 nights in Aug 2023 Verified ### 10/10 Excellent #### Adeel 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities It’s a good, clean hotel with nice beds and healthy variety in breakfast. hotel is a little on the north side of the Centre which is helpful in making it noise free and peaceful. Free pick up and drop off from/to the station by booking is great and necessary as it’s a bit far from the station. Only downside is that the staff are not flexible with requests and we felt are too rigid with rules. Also no air conditioning but you can open the windows for cooler air during nights. ![Breakfast area](https://a.travel-assets.com/ugc/hotel-reviews/dc94967d-2182-4405-8b32-31e61c3d6988-1750641836748.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast outdoor area](https://a.travel-assets.com/ugc/hotel-reviews/3748fe79-3aec-4338-bd27-153c53586467-1750641838375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Matterhorn view](https://a.travel-assets.com/ugc/hotel-reviews/fcfcf1ea-3045-4c30-9690-0b87be2bea6a-1750641837463.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Jacuzzi](https://a.travel-assets.com/ugc/hotel-reviews/62ddd24e-159f-456e-b131-e46146e9b360-1750641838693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adeel Stayed 1 night in Jun 2025 Verified ### 6/10 Okay #### HIROKI 10 Aug 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Most of the staff were very hospitable. The rooms and bathrooms were clean, and the baths were a great way to relax and unwind. The free shuttle to and from the train station was a great help. I found the way some of the female staff at the front desk spoke to me intimidating. From the balcony of my second-floor room, I could see the Matterhorn from only the edge of the balcony, as the trees partially overlapped the mountain. ##### HIROKI Stayed 2 nights in Aug 2023 Verified ### 10/10 Excellent #### Murtaza 26 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Europe Hotel and Spa in Zermatt was truly unforgettable. The hotel's location was breathtaking, with stunning views of the Matterhorn from my balcony. The rooms were luxurious and immaculately clean, with comfortable beds and modern amenities. The spa facilities were world-class, with a relaxing sauna and steam room, and a rejuvenating massage. The staff were friendly and attentive, going above and beyond to make my stay special. The breakfast buffet was sumptuous, with a wide range of options to suit every taste. I would highly recommend Europe Hotel and Spa to anyone looking for a luxurious and relaxing getaway in Zermatt. The hotel's charm, combined with its stunning surroundings, made for a truly exceptional experience." ##### Murtaza Stayed 4 nights in Jun 2024 Verified ### 10/10 Excellent #### Verified traveller 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful hotel. ##### Verified traveller Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Verified traveller 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent scenery and services , will definitely come back again! ##### Verified traveller Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### JONATHAN 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities A great place ##### JONATHAN Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### tina 11 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Such a lovely family hotel. Great design, super comfortable beds and lovely staff. ##### tina Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### HAMAD 5 Oct 2025 Liked: Cleanliness Nice ##### HAMAD Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Farid 26 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful hotel! Highly recommended ❤️😃🙏 ##### Farid Stayed 3 nights in Aug 2023 Verified ### 10/10 Excellent #### Samir 29 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best Hotel with the Best View & Amazing Staff!! ##### Samir Stayed 2 nights in Jul 2023 Verified ### 10/10 Excellent #### Marina 7 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay here! Exceptionally clean and comfortable room, friendly and attentive staff, central location. I wish the restaurant would offer more dinner menu items. ##### Marina Stayed 2 nights in Feb 2023 Verified ### 10/10 Excellent #### Martin 28 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel gem in the center of Zermatt Excellent hotel well located right in the center of Zermatt. Well appointed rooms, very good breakfast and dinner, attentive service. Highly recommended. ##### Martin Stayed 2 nights in Jul 2022 ### Expedia's Latest Trends ### Hotels > - [Black Summit Boutique Resort Laax](https://www.expedia.co.uk/Laax-Hotels-Black-Summit-Boutique-Resort-Laax.h101980390.Hotel-Information) > - [7132 Hotel](https://www.expedia.co.uk/Vals-Hotels-7132-Hotel.h14873408.Hotel-Information) > - [eco-Chalet in Les Crosets](https://www.expedia.co.uk/Val-DIlliez-Hotels-Eco-Chalet-In-Les-Crosets.h30011509.Hotel-Information) > - [La Maison Suisse - Döttingen](https://www.expedia.co.uk/Dottingen-Hotels-La-Maison-Suisse-Dottingen.h84093040.Hotel-Information) > - [Hotel Albana Weggis](https://www.expedia.co.uk/Weggis-Hotels-Hotel-Albana-Weggis.h177312.Hotel-Information) > - [La Reserve Geneve Hotel and Spa](https://www.expedia.co.uk/Geneva-Hotels-La-Reserve-Geneve-Hotel-And-Spa.h410.Hotel-Information) > - [Valsana Hotel Arosa](https://www.expedia.co.uk/Arosa-Hotels-Valsana-Hotel-Arosa.h20524157.Hotel-Information) > - [Hotel GRACE LA MARGNA ST MORITZ](https://www.expedia.co.uk/St-Moritz-Hotels-Hotel-GRACE-LA-MARGNA-ST-MORITZ.h99634747.Hotel-Information) > - [SWISSPEAK Resorts Thyon 4 Vallées](https://www.expedia.co.uk/Heremence-Hotels-SWISSPEAK-Resorts-Thyon-4-Vallees.h107090689.Hotel-Information) > - [HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Seehotel-Hermitage.h3868.Hotel-Information) > - [harry's home Bern-Expo](https://www.expedia.co.uk/Ostermundigen-Hotels-Harrys-Home-Hotel-Apartments.h73016659.Hotel-Information) > - [Boutique Hotel Panorama Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Panorama-Grindelwald.h12318665.Hotel-Information) > - [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > - [HOTEL ENGEL LIESTAL - Business & Lifestyle](https://www.expedia.co.uk/Basel-Hotels-Hotel-Engel-Liestal.h909878.Hotel-Information) > - [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > - [Arosa Alpine Club - Adults Only](https://www.expedia.co.uk/Arosa-Hotels-ROBINSON-AROSA-Adults-Only.h2911127.Hotel-Information) > - [Hotel Conrad](https://www.expedia.co.uk/Scuol-Hotels-Hotel-Conrad.h6434674.Hotel-Information) > - [Hotel Alpenblick](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Alpenblick.h991527.Hotel-Information) > - [Hotel Porta Cervino](https://www.expedia.co.uk/Taesch-Hotels-Porta-Cervino.h102599498.Hotel-Information) > - [The Glacier Hotel (ex Eurotel Victoria)](https://www.expedia.co.uk/Ormont-Dessus-Hotels-The-Glacier-Hotel.h971671.Hotel-Information) > - [Schloss Hotel & Spa Pontresina](https://www.expedia.co.uk/Pontresina-Hotels-Hotel-Schloss-Pontresina-Family-Spa.h4164117.Hotel-Information) > - [Vienna House by Wyndham Zur Bleiche Schaffhausen](https://www.expedia.co.uk/Schaffhausen-Hotels-Vienna-House-Zur-Bleiche-Schaffhausen.h7831178.Hotel-Information) > - [Hotel Dakota](https://www.expedia.co.uk/Meiringen-Hotels-Hotel-Dakota.h59634900.Hotel-Information) > - [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > - [Mandarin Oriental Palace, Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Palace-Luzern.h18270.Hotel-Information) > - [Dorint Resort & Spa Locarno Riazzino](https://www.expedia.co.uk/Locarno-Hotels-Dorint-Resort-Spa-Locarno-Riazzino.h104812552.Hotel-Information) > - [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > - [Grand Resort Bad Ragaz](https://www.expedia.co.uk/Bad-Ragaz-Hotels-Grand-Resort-Bad-Ragaz.h8517.Hotel-Information) > - [Grand Hôtel des Bains de Lavey](https://www.expedia.co.uk/Lavey-Morcles-Hotels-Grand-Hotel-Des-Bains-De-Lavey.h20181083.Hotel-Information) ---