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Boutique Hotel Albana Real - Restaurants & Spa

Photo gallery for Boutique Hotel Albana Real - Restaurants & Spa

Primary image
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Indoor spa tub
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Terrace/patio

Overview of Boutique Hotel Albana Real - Restaurants & Spa

Boutique Hotel Albana Real - Restaurants & Spa

4.5 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C
Map
Schluhmattstrasse 19, Postfach 454, Zermatt, VS, 3920

Explore the area

  • Popular LocationZermatt-Furi Gondola7 min walk
  • Popular LocationRiffelberg Express Gondola37 min walk
  • Popular LocationSunnegga Ski Resort1 min drive
  • AirportSion (SIR)75 min drive

Choose dates to view prices

About this area

Zermatt

Located in Zermatt, Boutique Hotel Albana Real - Restaurants & Spa is in the city centre and near a train station. Zermatt-Furi Gondola and Zermatt–Sunnegga Funicular are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as ice skating.
Visit our Zermatt travel guideOpens in a new window
Map

What's nearby

  • Zermatt-Furi Gondola - 7 min walk
  • Riffelberg Express Gondola - 37 min walk
  • Furi - Trockener Steg Cable Car - 37 min walk
  • Matterhorn Express II Cable Car - 39 min walk
  • Sunnegga Ski Resort - 1 min drive

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • Brasserie Uno - 2 min walk
  • Sparky's - 2 min walk
  • Le Mazot - 4 min walk
  • Take it Döner - 4 min walk
  • Saycheese! - 5 min walk

About this property

Boutique Hotel Albana Real - Restaurants & Spa

4.5-star luxury hotel near Zermatt-Furi Gondola
An indoor pool, a restaurant and a health club are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Boutique Hotel Albana Real - Restaurants & Spa offers 38 accommodations with minibars and a safe. Select Comfort beds feature down comforters and premium bedding. 80-cm LED televisions come with cable channels.

Bathrooms include a jetted bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages and Thai massages. The spa is equipped with Turkish bath/hammam.

Languages spoken

English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge) up to 500 meters
  • Return train station shuttle (surcharge) from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Fuji of Zermatt
  • Rua Thai
  • Ristorante Al Trecolore

Things to do

  • Fitness centre
  • Helicopter/aeroplane tours
  • Indoor pool
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Reception hall
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Treatment room
  • Turkish bath/hammam

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Renovated entire property – December 2018
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Towels

Entertainment

  • 80-cm LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Guest rating 4+
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Business-friendly
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Hot tub
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4 star
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Pet-friendly
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Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
1 per room (up to 55 lbs/25 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 85.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Late check-out fee: CHF 40 (subject to availability)
  • Rollaway bed fee: CHF 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

Albana Real
Albana Real Hotel
Albana Real Hotel Zermatt
Albana Real Zermatt
Hotel Albana Real Zermatt
Hotel Albana Real
Hotel Albana Real
Albana Real Restaurants & Spa
Hotel Albana Real Boutique Spa
Boutique Hotel Albana Real - Restaurants & Spa Hotel
Boutique Hotel Albana Real - Restaurants & Spa Zermatt
Boutique Hotel Albana Real - Restaurants & Spa Hotel Zermatt

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 34 out of 61 reviews
5 - Excellent 56%
Rating 4 - Good. 17 out of 61 reviews
4 - Good 28%
Rating 3 - Okay. 6 out of 61 reviews
3 - Okay 10%
Rating 2 - Poor. 1 out of 61 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 61 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.8/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
This property was walkable from the train station. Our room had a direct view of the Matterhorn which was wonderful. The room was clean, the bathroom was nice. What was disappointing is that when we got to the hotel to check in there was nobody at the desk. My husband and I waited for a half an hour until somebody showed up to check us in. Also, the bed in the room was quite hard, I had trouble sleeping.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service complimented by great facilities. Highly recommend this property
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the Matterhorn
Lovely friendly traditional place
Stayed 5 nights in Mar 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
Tired, old rooms, too hot, no real view. Needs investment. Staff is super nice and breakfast is excellent. The spa is enjoyable but small.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family owned hotel in a perfect location and staffed by a warm, friendly professional group of people! Eight of us gathered for a 5 night Christmas stay and enjoyed delicious breakfast buffet, warm inviting decor in an intimate atmosphere in close proximity to
Stayed 6 nights in Dec 2019