Title: Boutique Hotel Albana Real - Restaurants & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Boutique Hotel Albana Real - Restaurants & Spa Luxury hotel with free breakfast and health club ![Lunch and dinner served, Japanese cuisine](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/50b48ce2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exclusive Double or Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/e3b05014.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/1cfe2f0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/28772517.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/d5bbe56c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the Matterhorn Glacier Ride and Klein Matterhorn Cable Car, Boutique Hotel Albana Real offers a peaceful getaway with a breakfast buffet, sauna, Turkish bath, indoor pool, sun loungers, Fuji of Zermatt restaurant, and free WiFi. 8.8 Excellent ## Popular amenities - - - Bar - Pet-friendly - Pool - Hot tub ## Room options ### Check availability for these dates # Tonight [Sept 25 - Sept 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 26 - Sept 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Executive Double or Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/d1bbf017.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room ### Highlights Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Blackout curtains - 269 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Luxury Double or Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/bee9561c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double or Twin Room ### Highlights Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Blackout curtains - 269 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Deluxe Double or Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/b0c11a43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Blackout curtains - 269 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Classic Double or Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/a563f67c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room ### Highlights Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Blackout curtains - 215 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Suite, Mountain View (Attic) | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/ca69dfa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Mountain View (Attic) ### Highlights Separate dining area Separate sitting area Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Pillow-top bed - 969 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ![Basic Double Room | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/38694611.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Blackout curtains - 172 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ![Exclusive Double or Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/e3b05014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double or Twin Room ### Highlights Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Blackout curtains - 269 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Superior Double or Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/78b6e6b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Blackout curtains - 237 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Junior Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/89cfc94b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Pillow-top bed Down duvet Separate bedroom - 484 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed ![Comfort Double or Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/33138f84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double or Twin Room ### Highlights Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Blackout curtains - 215 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Romantic Double or Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/eeb40ef0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Double or Twin Room ### Highlights Soundproofed Heating Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Blackout curtains - 237 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Boutique-Hotel-Albana-Real-Restaurants-Spa.h1093610.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Boutique-Hotel-Albana-Real-Restaurants-Spa.h1093610.Hotel-Information) ## About the area Located in Zermatt, Boutique Hotel Albana Real - Restaurants & Spa is in the city centre and near a train station. Zermatt-Furi Gondola and Matterhorn Glacier Ride are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Klein Matterhorn Cable Car and Matterhorn Ski Paradise are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as ice skating. [Visit our Zermatt travel guide](https://www.expedia.co.uk/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.01822%2C7.74737&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IPfJjcWUZAQnopsmDiqpjZXJCik=) Schluhmattstrasse 19, Postfach 454, Zermatt, VS, 3920 ### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles - Zermatt - Furi - 1 min walk - 0.0 miles - Matterhorn Museum - 3 min walk - 0.2 miles - Zermatt-Furi Gondola - 8 min walk - 0.5 miles - Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles ### Getting around - Zermatt Gornergratbahn Station - 10 min walk - Sion (SIR) - 75 min drive ### Restaurants - ‪Hotel Post Zermatt - ‬7 min walk - ‪Brown Cow Pub - ‬7 min walk - ‪Old Zermatt - ‬1 min walk - ‪Restaurant du Pont - ‬4 min walk - ‪Elsie Bar - ‬4 min walk ## About this property ### Boutique Hotel Albana Real - Restaurants & Spa Luxury hotel near Zermatt-Furi Gondola Located close to Matterhorn Glacier Ride and Klein Matterhorn Cable Car, Boutique Hotel Albana Real - Restaurants & Spa provides a free breakfast buffet, a free daily manager's reception and a terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a Thai massage. The on-site Japanese cuisine restaurant, Fuji of Zermatt, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks include: - An indoor pool, along with sunloungers - A local area shuttle, babysitting (surcharge) and a TV in reception - Massage treatment rooms, multilingual staff and a front desk safe - Concierge services, luggage storage and tour/ticket information Room features All guest rooms at Boutique Hotel Albana Real - Restaurants & Spa include thoughtful touches, such as premium bedding and bathrobes, in addition to amenities, such as late-night room service and free WiFi. Extra conveniences in all rooms include: - Hypo-allergenic bedding, Select Comfort beds and down duvets - Jetted bath, free toiletries and hairdryers - 80-cm LED TVs with cable channels - Wardrobes/cupboards, free infant beds and electric kettles ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/980000/971800/971734/67849626.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpine Hotel Perren Zermatt - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 420 reviews £205 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=971734&PinnedHotelID=971734&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/f77f35e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Backstage Boutique Hotel Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 356 reviews £259 includes taxes & fees 25 Oct - 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In-room cot - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Garden - Pool loungers - Terrace ### Spa - Hot stone massages - Sports massages - Thai massages - Treatment room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible train station shuttle - No lift ### More - 1 building - 5 floors - Built in 1962 - Designated smoking areas (fines apply) - Fireplace in lobby - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub - Slippers - Towels provided ### Entertainment - 80-cm LED TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Late-night room service - Minibar ### More - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Early check-in subject to availability Late check-in subject to availability ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: CHF 40 ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation The front desk is open daily from 7:30 AM - 9:00 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 20 per pet, per night Welcoming dogs only 1 total (up to 25 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 85.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 20 per pet, per night - Late check-out fee: CHF 40 (subject to availability) - Rollaway bed fee: CHF 85.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property ### Property is also known as Albana Real Albana Real Hotel Albana Real Hotel Zermatt Albana Real Zermatt Hotel Albana Real Zermatt Hotel Albana Real Hotel Albana Real Albana Real Restaurants & Spa Hotel Albana Real Boutique Spa Boutique Hotel Albana Real - Restaurants & Spa Hotel Boutique Hotel Albana Real - Restaurants & Spa Zermatt Boutique Hotel Albana Real - Restaurants & Spa Hotel Zermatt ## Frequently asked questions ### Does Boutique Hotel Albana Real - Restaurants & Spa have a pool? > Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM. ### Is Boutique Hotel Albana Real - Restaurants & Spa pet-friendly? > Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 25 kg per pet. There's a fee of CHF 20 per pet, per night. ### How much is parking at Boutique Hotel Albana Real - Restaurants & Spa? > Boutique Hotel Albana Real - Restaurants & Spa doesn't offer parking. ### What time is check-in at Boutique Hotel Albana Real - Restaurants & Spa? > Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available from noon to 2:00 PM. ### What time is check-out at Boutique Hotel Albana Real - Restaurants & Spa? > Checkout is at 11:00 AM. Late checkout is available for CHF 40 (subject to availability). ### Where is Boutique Hotel Albana Real - Restaurants & Spa located? > Located in the heart of Zermatt, this hotel is 0.3 mi (0.6 km) from Zermatt-Furi Gondola. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Boutique Hotel Albana Real - Restaurants & Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 63 8 - Good 21 6 - Okay 9 4 - Poor 2 2 - Terrible 4 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Ian 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome place to stay. Clean, quiet, friendly and accommodating staff with an awesome spa and ski room! ##### Ian Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Nicholas 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was great! The room was very comfortable with plenty of space and we loved the spa! Highly recommend for a relaxing ski weekend ##### Nicholas Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Nicholas 28 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Excellent service, extensive complimentary breakfast, beautiful spa included as well. Rooms were very nice. ##### Nicholas Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Audra 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful and welcoming. Spa was nice but needed help turning the sauna and steam room on. Never did figure out how to start their steam room ##### Audra Stayed 1 night in Jul 2025 ### 10/10 Excellent #### James 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Cool spa area. ##### James Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Kostandin 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is perfect ##### Kostandin Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Angel 17 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar ##### Angel Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Salim 18 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location ##### Salim Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Iliyan 23 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities incredible staff, best hotel experience i've had ##### Iliyan Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Sean 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience, highly recommended ##### Sean Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Kevin 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff went above and beyond to ensure an enjoyable experience. ##### Kevin Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Christian 9 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Gut Tolles Hotel Leider viele Mitarbeiter die nur Englisch sprechen 😫😫😫 Super Restaurants! ![](https://a.travel-assets.com/ugc/hotel-reviews/E5A1167D28E2A44D4B99D56692D47AAB3C2E40AC1739106518486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7DDAD5D8AFFDEE93204F71B90E0C1389824CE7271739106518317.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BFD1FBDEBAFD6F2E08A86E52DEE536C4BCCDF44D1739106592072.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christian Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Harmeet 12 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel with great restaurants inside. Conveniently located in centre town. ##### Harmeet Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Justin 19 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Stay! Amazing hotel, well located in town. 10 min walk from the main train station and most ski lifts. Great breakfast every morning, shout out to the omelete man). Room was comfy and cozy. Spa was spacious, clean and comfortable, and the ski room was well kept also. Would definitely stay there again. ##### Justin Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Andres 12 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel, room, and spa. The staff was very friendly and helpful. Definitely recommend ##### Andres Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Esteban 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Espectacular! Muy acogedor el hotel y la habitación que nos tocó (4to piso) tenía una vista impresionante al pico Matterhorn. La comida del restaurante Entrocote deliciosa y su desayuno super variado ##### Esteban Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Armin 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideal, everything that you could wish for. Interior more rustical, but that is a preference thing and no judgement on the quality. ##### Armin Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Jonathan 29 Dec 2022 Liked: Staff & service, amenities, property conditions & facilities We had a wonderful stay. The hotel has a great location near ski lifts and town center, an amazing breakfast, and restaurants conveniently on site. Highly recommend. ##### Jonathan ### 10/10 Excellent #### Nadine 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our large room, with a sitting area and we had 2 balconies. Comfortable bed. Fantastic place. Would strongly recommend. Lovely breakfast. ##### Nadine Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### KAZUKI 13 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 日本人橋の近くにあるホテルで客室からマッターホルンが望め眺望が良かった。ベットの質や清潔さも満足でおすすめできるホテルです。 レストランは日本食のほかタイ料理、イタリアンがあるが、我々は日本食を選択。日本人でも満足できる料理で鉄板焼きのパフォーマンスは面白かった。 ##### KAZUKI Stayed 1 night in Sep 2024 ### 6/10 Okay #### Zhonglei 7 Sept 2024 Liked: Cleanliness Disliked: Staff & service staff rudely tried to change my seat in breakfast room. breakfast menu was too pure. ##### Zhonglei Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Lamuel 7 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I truly lived everything about this hotel. Charlotte and all the staff, couldnt get all names, were so helpful, kind, and welcoming. The food in the restaurants were great and also the drinks at the bar. I had an extremely great view of the matterhorn right iut the door. I kindly thank everyone for all great hospitality and each time i visit zermatt, yhis will be my home away from home. I give them 5 stars. ##### Lamuel ### 8/10 Good #### Verified traveller 5 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean, comfortable and good location between the town centre and the Furi gondola. Nice breakfast with a good selection of eggs, cold meats, cheeses, fruit, bread and muesli but it would be nicer if there had been some variation through our stay. One issue - our room did not have a thermostat and was overheated so we had to open the windows at night to sleep. ##### Verified traveller Stayed 7 nights in Jan 2023 ### 2/10 Terrible #### Verified traveller 26 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Horrible customer service. I requested a refund because of it and they refused even though I never stayed there. I am taking it up with Hotels.com and my credit card company. I will get my refund one way or another. ##### Verified traveller Stayed 1 night in Jan 2025 ### 8/10 Good #### Marcelo 14 Sept 2024 Liked: Cleanliness, staff & service, amenities We liked everything about the property except the mattress. It was terrible. It was broke. I didn’t expect that at a hotel or the only thing you really need is a bed and that wasn’t right ##### Marcelo Stayed 1 night in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Altein Arosa, a Faern Collection Resort](https://www.expedia.co.uk/Arosa-Hotels-Arenas-Resort-Altein.h5204851.Hotel-Information) > > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [Swiss Holiday Park Resort](https://www.expedia.co.uk/Morschach-Hotels-Swiss-Holiday-Park-Resort.h3568573.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Resort Hotel Alex](https://www.expedia.co.uk/Zermatt-Hotels-Resort-Hotel-Alex.h1107415.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Dorint Blüemlisalp Beatenberg/Interlaken](https://www.expedia.co.uk/Beatenberg-Hotels-Dorint-Bluemlisalp-BeatenbergInterlaken.h28340.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)