Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"During a recent overnight trip to Universal Studios Japan, I stayed at The Park Front Hotel. While my check-in experience began with significant frustration, it was entirely salvaged by the exceptional service of two staff members, Morinaga and Soegami.
The room I booked online was described as a "Luxury Floor Deluxe City View Twin Room" that accommodates four people. However, upon arrival, the initial staff member insisted the room could only sleep two and that I would need to purchase an additional room to accommodate the third person in my party. This resulted in an unforeseen expense of over $500, which was particularly stressful given the tight schedule of my trip.
The situation was completely turned around when I returned to the hotel later that day and was assisted by Morinaga and Soegami. They graciously found a way to accommodate my party by downgrading my reservation to a room that could fit three people. I was more than happy with this solution and the minimal price difference. Their professionalism, courtesy, and willingness to find a solution were truly commendable, and I believe they should be recognized for their outstanding service.
The downgraded room was very nice, and the hotel's location is excellent, with easy access to restaurants, train stations, and the park. The staff in general were also very nice and friendly. Despite the initial check-in issue, the experience was saved by the staff's professionalism."
"Great location connected to Bentencho station. Many restaurants, cafe’s, yoga studio next door in Osaka Bay tower East. Very convenient to get to Expo 2025 this year! It was fabulous!! Love this hotel! Spacious onsen outside 2nd floor walking about 20 steps to the beautiful onsen! "
"A fantastic option for those using Universal park, everything is there you need. The hotel rooms are a great size with plenty of the comforts you expect in a Japanese hotel "
"Beautiful hotel! The location is great. The cleanliness and service were amazing. I love the gifts prepared for us -- various goodies, such as bubble baths and face masks. This hotel is definitely up in my list!"
"I can't say enough good things about this property. We stayed here from a Sunday-Friday. The hotel seems very new or at least recently redone. I would say it is what I consider a "boutique" hotel in size and ammenities. Everything is immaculate and the house keeping is top notch. Even if you opt to not have them make up the room they will leave you a little tote with fresh towels, toiletries,trash bags, and complementary waters outside your door. The front staff were all lovely and thoughtful. It is in an excellent location right next to the Osakako rail station and is easy to access. This is the line that goes directly to the Expo. Osakako station and the hotel are a very easy walk to the Osaka aquarium and the ferris wheel as well as a shopping mall that includes a lego discovery center. So perfect if you have a rainy day. The neighborhood is very quiet and yet has a vibrant assortment of dining options to choose from as well as a grocery store. The complimentary breakfast was great and the evening access to beverages (wine card for a fee). The room was very spacious and comfortable and functional. We would absolutely stay here again. Very quitet hotel as well. We never heard other guests in their rooms nor did we hear any street noise. "
