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Reviews of Golden Tulip Zanzibar Airport

4 out of 5
Golden Tulip Zanzibar Airport
Kiembe Samaki, Airport Road, Plot No. ZAA 001, Zanzibar Town

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 50 reviews" "
Rating 8 - Good. 9 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Chose the hotel for proximity to airport since I had a 3am flight. (Walkable distance but not in the middle of the night) Their charge for the 3min drive was exorbitant, so I arranged on my own.
Stayed 1 night in Apr 2024

10/10 Excellent

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding home base for our safaris and excursions. Good Pool, Air Conditioned. Airport transfers. Varied menu. Breakfast included. Good Price. Late check out accommodated, BYOB
Stayed 1 night in Mar 2024

10/10 Excellent

Almas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, modern and very close to the airport
Stayed 1 night in Mar 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really really enjoyed our stay at the Golden Tulip. We arrived late night into Zanzibar and this hotel was the perfect accommodation. The hotel provided a shuttle from airport which is walkable but a bit much with luggage and late at night. We arrived to a warm greeting and reception from the front desk staff and restaurant. The following day, the hotel arranged a driver for us to see Stone Town while we stored our luggage after checkout. We only stayed a night but will return again when we come back. Be sure to tip everyone you meet, they are most gracious and really set the tone for our entire trip in Tanzania.
Response from Ms.Genuine on 3 May 2024
Dear Valued Guest, Thank you so much for the wonderful review. We do all we can to provide our customers with the best service, It is always amazing to hear that we have been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you and we hope to make your next visit just as positive. Have an amazing day! Regards Golden Tulip Zanzibar Airport

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and feels very safe. The staff was very kind and helpful once we arrived. Getting transportation from the airport when we arrived much later than planned was a challenge, so we had to take a taxi. No hot water in the shower unfortunately.

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
On the Airport doorstep.
The Hotel is on the doorstep of the airport so is great if you have an early flight. Check-in was friendly but lengthy for an airport hotel. The guys slouching over the Xray at entrance need to be help with bags - their attitude was lazy and unwelcoming and let the entire team down. Rooms were good and clean. Avoid Room 104 (I changed) as its above the extractor vent and had a continuous droning sound that may disturb you too. Not a problem to change rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were kind and helpful. The property was nice and clean.
Stayed 1 night in Jan 2024

8/10 Good

FAITH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Tulip Hotel.
Amazing. Lovely staff. Excellent restaurant service and menu. Keep it up!
Stayed 5 nights in Dec 2023

10/10 Excellent

Reka Veronika

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were amazing and very detailed oriented! Made us feel at home. The hotel is conveniently located near the airport, just a 5-minute drive away. Super comfortable beds too.
Stayed 1 night in Oct 2023
Response from GTZA TEAM on 8 Oct 2023
Dear Andrew,Thank you so much for your positive feedback! We sincerely thank you for taking the time to share your thoughts with us.

10/10 Excellent

Shonique, East orange

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady’s name beginning with R was very courteous and helpful. All Staff I interacted with was friendly. The dinner was extremely tasty. The rooms were clean (no bugs) and operational. The electric went out twice for one minute in the morning but overall it was a great stay. Super close to airport no more than 5 minutes.
Stayed 1 night in Sep 2023
Response from GTZA TEAM on 26 Sept 2023
Dear Shonique,Thank you so much for sharing this with us. We are grateful that we had the opportunity to serve you. we hope to make your next visit just as positive.

10/10 Excellent

Sharde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and modern. The staff is attentive and pleasant. The food at the restaurant downstairs is delicious, and the air and Wi-Fi are amazing. If I return to Zanzibar I would happily stay at this hotel again.
Stayed 3 nights in Sep 2023
Response from GTZA TEAM on 24 Sept 2023
Dear Sharde,Thank you so much for sharing the review with us. We are grateful that we had the opportunity to serve you. we hope to make your next visit just as positive.

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel about 5 minutes walk from the airport. The room was modern and clean, the breakfast was great and there was a lovely pool, fitness centre and gardens . This is excellent value for money
Stayed 1 night in Aug 2023
Response from gtza Team on 24 Aug 2023
Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We're thrilled to hear that you had an amazing experience!Your kind words about our hotel, its proximity to the airport, and the overall quality of your stay are greatly appreciated. Our team works diligently to provide a comfortable and enjoyable experience for all our guests, and it's rewarding to know that we met your expectations.It's great to hear that you found our rooms modern and clean, enjoyed the breakfast, and had the opportunity to relax by the pool, use our fitness center, and explore our beautiful gardens. We believe that these amenities add value to our guests' stay, and we're delighted that you found them to be a positive aspect of your visit.Your positive feedback motivates us to continue delivering excellent service and maintaining the high standards we set for ourselves. If you have any specific suggestions or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future. If you have any upcoming travel plans or if there's anything else we can assist you with, please feel free to reach out to us anytime.

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service
Would stay again. It was a nice stay after the Safari in the Serengeti.
Stayed 1 night in Jun 2023
Response from GTZA TEAM on 24 Jun 2023
Dear ToddThank you for the review. We do all we can to provide our customers with the best service,Thanks again, and we hope to make your next visit just as positive.Regards

10/10 Excellent

Zamena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel Right At Airport
Beautiful clean and modern hotel. Right at the airport. Staff very kind and work hard. Food was delicious but some of the servers could use a little more training but they were very pleasant. Downside is they only provide 1 key card this can be an inconvenience if you’re traveling with someone who remains in the room. The key card controls the power for the room and you need it to operate the elevator. Therefore, you have to keep asking front desk to swipe their key card. Otherwise, hotel is perfect.
Stayed 1 night in Mar 2023
Response from GEORGE on 13 Mar 2023
Dear Zamena,Thank you for taking the time to leave a review of your recent stay at our hotel. We are thrilled to hear that you found our hotel to be beautiful, clean, and modern, and that our staff was kind and hardworking. We are also delighted that you enjoyed the food in our restaurant, and we will be sure to pass along your feedback to our servers for further training.We appreciate your feedback regarding the key cards, and we apologize for any inconvenience this may have caused during your stay. We understand that having only one key card can be an issue for guests traveling with someone who remains in the room, and we will certainly look into finding a solution to this problem.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.Sincerely,

10/10 Excellent

Jean Francois

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent property. Clean and modern. 2 minutes from airport. Negotiate your transport to airport. It should cost 5 dollars or less. To improve: coffee at breakfast. West Africa produces outstanding coffee bean yet the golden tulip serves coffee that taste like instant coffee. Everything else perfect.
Stayed 1 night in Feb 2023
Response from GEORGE on 13 Mar 2023
Dear Jean Francois,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our property to be excellent, clean, and modern, and that our location just 2 minutes from the airport was convenient for you. We appreciate your suggestion regarding the transportation cost to the airport, and we will take it into consideration for future improvements.We apologize that the coffee at breakfast did not meet your expectations. We source our coffee from a reputable local supplier, and we will review our process to ensure that our guests are served the highest quality coffee possible.Thank you again for staying with us and for sharing your feedback. We hope to welcome you back to our hotel in the near future.Sincerely,

6/10 Okay

Florin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Mouse in the room
Hotel looks very good, food is average a lot of frozen dishes. Staff was great but what ruined everything for us, we had a mouse in the room, we had to change rooms at 4AM
Stayed 1 night in Jan 2023
Response from Hotel Management on 13 Mar 2023
Dear Florin,Thank you for sharing your experience with us. We are happy to hear that you found our hotel to be visually appealing and our staff to be great. However, we are disappointed to learn that the food did not meet your expectations. We are committed to providing fresh, high-quality food to our guests, and we will review our processes to ensure that we are meeting this goal.We would like to sincerely apologize for the inconvenience caused by the presence of a mouse in your room. We understand that this must have been very distressing for you, and we are sorry that we were not able to provide a more satisfactory resolution at the time. Please rest assured that we take this matter very seriously and are taking steps to address it.Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service.Sincerely,

10/10 Excellent

FIRAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Jan 2023
Response from GEORGE on 13 Mar 2023
Thank you for your review and thank you for staying with

10/10 Excellent

FIRAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 1 night in Jan 2023
Response from Regards, GTZA Team on 15 Jan 2023
Dear Firas,Thank you for the fantastic review and we hope to make your next visit just as positive

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right next to the airport. The staff go over and beyond to make their visitors comfortable. Very decent price for such a beautiful and comfortable hotel.
Response from Regards, GTZA Team on 15 Jan 2023
Dear Lisa,Thank you for the fantastic review. We do all we can to provide our customers with the best service, and we hope to make your next visit just as positive as previous one.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, rooms are quiet, staff very friendly and helpful, excellent breakfast, and it’s a 5 minute walk to the airport. There’s a pretty good fitness center but the a/c is inadequate.
Response from gtza Team on 20 Nov 2022
Dear John,Thank you so much for sharing your experience with us. We look forward to seeing you again.

8/10 Good

Kamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thank everyone I dealt with there,
I requested a pick-up service from the airport, and unfortunately, I did not find any of them at the airport, but on the other hand, the bus that takes the flight crew to the hotel arrived from the airport, so I had to go with them to go to the hotel. I thank them all .All the staff deal with high professionalism and I thank them all ... as well as the people of the island are all wonderful and dealing with them is easy and enjoyable. I wish everyone there success
Stayed 4 nights in Oct 2022
Response from gtza team on 20 Nov 2022
Dear Kamal,We would like to apologize for not picking you up from the airport, However,We really appreciate you taking the time to share your experience with us and, We look forward to seeing you again.

2/10 Terrible

Samaira

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Itai

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Hotel , located close to the airport, the staff at the hotel are extremely helpful and friendly. I would definitely stay here again and recommend to family and friends.
Stayed 1 night in Aug 2022
Response from Golden Tulip Zanzibar Airport on 18 Aug 2022
Dear Itai, Thank you so much for a 5 star rating. we are happy you are pleased with the results and that we were able to help. We look forward to welcoming you back again. Best Regards

6/10 Okay

Candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property charged $10 to book a taxi. I still needed to pay the taxi. There is no airport shuttle which is fine, but the rate charged for airport drop off was steeper than it should have been.
Stayed 2 nights in Apr 2022
Response from Rez on 29 Apr 2022
Dear Candace, Thank you for staying with us and for your feedback.

10/10 Excellent

Mahel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean!
Stayed 1 night in Dec 2021
Response from GTZA on 3 Jan 2022
Thank you

8/10 Good

Fritz Bäckman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, on the otherside we tried to use the free transport to the airport but the taxi driver made us pay 10 dolalrs for a 2 minute trip. great hotel and staff but gave a litte sour aftertaste for the airport transport
Stayed 1 night in Jan 2024

10/10 Excellent

kyeonghui

Stayed 1 night in Jan 2024

8/10 Good

Kjell Tore

Liked: Cleanliness, property conditions & facilities, room comfort
OK hotel, but long checking. Poor
No real transportation service. It was a standard taxi and the Charge was 10$ for 4-500 meters. A airport Hotel like this should have some kind of shuttle Service, and not only book a taxi for you. Otherwise modern nice hotel. A bit long time to check in. Tool 20 min, and we where the only one checking in
Stayed 1 night in Nov 2023

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très sympathique, à l'écoute de mes demandes et apportant immédiatement des réponses Prestations de l'hôtel excellentes, d'un niveau très bon niveau Massage d'une très grande qualité au spa de l'hôtel avec des professionnelles très compétentes Coté restauration, excellent également, variété des plats proposés, saveur et goût, personnel très gentil En conclusion, cet hôtel mérite amplement une appréciation maximum Bravo !! au spa de l'hôtel au spa de l'hôtel
Stayed 1 night in Nov 2023
Response from GTZA TEAM on 29 Nov 2023
Dear Jean-Michel,Thank you so much for the marvelous feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time.Regards,

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Cool
Stayed 1 night in Nov 2023
Response from GTZA TEAM on 25 Nov 2023
Dear Sarah,Thank you so much for feedback,It is in our great pleasure to provide the best possible services to our guests,Regards

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GTZA TEAM on 25 Nov 2023
Dear David,Thank you for your feedback, we apologies for any of the inconveniences. We will definitely address your review and We would appreciate the opportunity at a second chance and allow us to book your next reservation.Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agreable, de nombreux services, des soirées à theme qui anime l hotel. Confortable et tout pres de laeroport 5 min a pieds.
Stayed 2 nights in Oct 2023
Response from GTZA TEAM on 27 Oct 2023
Dear Esteem Guest,Your detailed review is very thoughtful, and we are happy to receive all the feedback. We will definitely address your review with all our staff.Regards

10/10 Excellent

Maxime, Le Raincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait pour des vacances paisibles !
Stayed 10 nights in Aug 2023
Response from GTZA TEAM on 2 Sept 2023
Dear Maxime,Thank you so much for taking the time to share your super great review along with 5-star rating. Our team ensures very hard to keep our customers happy,and we hope to serve you again soon.Regards,

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'escale évidente
Le Golden Tulip est une escale idéale si vous voulez être proche (très proche) de l'aéroport sans prise de tête. Un service de navette et d'hôtellerie impeccables. Des chambres spacieuses et un petit déjeuner gargantuesque.
Stayed 1 night in Jul 2023
Response from GTZA TEAM on 14 Aug 2023
Dear Joel,Thank you for the great review,It has been our absolute pleasure to serve you, and we hope that you return soon.

6/10 Okay

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel très pratique à côté de l’aéroport avec équipements et services de qualité (piscine, institut de beauté, aire de jeux). Par contre, le restaurant n’est pas du tout à la hauteur (service très lent, prix élevés et qualité moindre).
Stayed 1 night in Aug 2023
Response from GTZA TEAM on 14 Aug 2023
Dear Laura,Thank you for the great review,It has been our absolute pleasure to serve you, and we hope that you return soon.

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parfait pour un transit Près de l’aéroport
Stayed 1 night in Jun 2023
Response from GTZA TEAM on 24 Jun 2023
Dear Claude,Thank you for review, We do all we can to provide our customers with the best service, and we hope to make your next visit just as positive.Regards,

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Très satisfait Choisi pour un transit facile près de l’aéroport
Stayed 1 night in Jun 2023
Response from GTZA TEAM on 24 Jun 2023
Dear Claude,Thank you for review, We do all we can to provide our customers with the best service, and we hope to make your next visit just as positive.Regards,

10/10 Excellent

Dag Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a late arrival at the airport
Great place for a late arrival at the airport. Walking distance. The breakfast buffet was ok. Staff very friendly.
Stayed 1 night in May 2023
Response from GTZA TEAM on 23 May 2023
Dear Dag Einar,Thank you for the fantastic review along with the rating. and we hope to make your next visit just as positive.Regards,

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for short stay near the airport
Stayed 1 night in Mar 2023
Response from GTZA TEAM on 28 May 2023
Dear Oliver,Thank you for the review, and it always makes our day when a customer appreciates it. we hope to make your next visit just as positive. Regards

8/10 Good

Kyohei

Stayed 1 night in Jan 2023
Response from GEORGE on 13 Mar 2023
Thank you for Staying with us

4/10 Poor

John Ivar

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stay away
De henter deg på flyplassen. Men når du skal til flyplassen å du betale 10 dollar. Brødet var tørt, sikker 3-4 dager gammelt. Ikke varmnt vann i dusjen. Hyggelig personale, men ledelsen eller eieren sparer penger på feil steder
Stayed 1 night in Dec 2022

10/10 Excellent

Henrike

Stayed 1 night in Jun 2022
Response from Reservations on 30 Jun 2022
Thank you for staying with us

6/10 Okay

Sylvie

Travelled with family
Liked: Staff & service
La wifi n’est pas ds les chambres avec le même code qu à la réception
Stayed 1 night in Jun 2022
Response from Reservations on 21 Jun 2022
Nous nous excusons pour la gêne occasionnée avec le wifi

10/10 Excellent

Christof

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes neues Hotel in Flughafennähe.
Stayed 1 night in Mar 2022
Response from GTZA on 26 Mar 2022
Thank you for staying with us.