Neptune Pwani Beach Resort & Spa

Photo gallery for Neptune Pwani Beach Resort & Spa

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On the beach, sun-loungers, beach umbrellas, 2 beach bars
On the beach, sun-loungers, beach umbrellas, 2 beach bars
On the beach, sun-loungers, beach umbrellas, 2 beach bars
2 outdoor pools

Overview of Neptune Pwani Beach Resort & Spa

Neptune Pwani Beach Resort & Spa

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Pawni Mchangani, Kiwengwa

Explore the area

  • Popular LocationMapenzi Beach11 min walk
  • Popular LocationKiwengwa Pongwe Forest17 min walk
  • Popular LocationPwani Mchangani Beach4 min drive
  • AirportZanzibar (ZNZ-Zanzibar Intl.)69 min drive

Choose dates to view prices

About this area

Kiwengwa

Located in Kiwengwa, Neptune Pwani Beach Resort & Spa is on the beach. Kendwa Beach and Mapenzi Beach reflect the area's natural beauty and area attractions include Nungwi Natural Aquarium and Mnarani Natural Aquarium.

What's nearby

  • Mapenzi Beach - 11 min walk
  • Kiwengwa Pongwe Forest - 17 min walk
  • Kiwengwa Beach - 4 min drive
  • Pwani Mchangani Beach - 4 min drive
  • Muyuni Beach - 8 min drive

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 69 min drive

About this property

Neptune Pwani Beach Resort & Spa

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Neptune Pwani Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Neptune Pwani Beach Resort & Spa offers 150 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Kiwengwa hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Languages spoken

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–9:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar

Restaurants on site

  • Pwani
  • Namaste
  • Gusti
  • Narai Thai
  • Samaki

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Turkish bath/hammam

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Phone
  • Safe

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 235

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Neptune Pwani
Neptune Pwani Beach
Neptune Pwani Beach All Inclusive
Neptune Pwani Beach All Inclusive Kiwengwa
Neptune Pwani Beach Resort All Inclusive
Neptune Pwani Beach Resort All Inclusive Kiwengwa
Pwani Neptune
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani & Spa Kiwengwa
Neptune Pwani Beach Resort & Spa Hotel
Neptune Pwani Beach Resort & Spa Kiwengwa
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani Beach Resort & Spa Hotel Kiwengwa

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 28 out of 47 reviews
5 - Excellent 60%
Rating 4 - Good. 13 out of 47 reviews
4 - Good 28%
Rating 3 - Okay. 3 out of 47 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 47 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 47 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

3.0/5

Amenities

4.4/5

Property conditions & facilities

5.0/5

Eco-friendliness

2/5 Poor

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2021

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
The beach was gorgeous. I know a lot of people said you couldn’t swim for some reason but I had no problem at all. There were some seaweed/grassy patches but you could easily avoid them and just be in the white powdered sand. The facilities were clean and unique. I loved all the wood. The cleaning ladies were very friendly and cleaned the room daily and also did a turn down service in the evening where they sprayed for mosquitos. I don’t think I saw one mosquito the whole time I was there! The pool was beautiful! Service is a tad slow but it’s vacation so we were not in a rush for anything. You could always go to the bar or swim up to the bar to get a drink if you couldn’t wait for a server to come around. The property was well maintained with beautiful flowers and landscaping. The food was good. I wasn’t blown away by any of it but I also didn’t have a bad experience at all. Just overall good food. We tried the Italian and the Indian specialty restaurants which were all inclusive and they were good. The Indian was the best. The main restaurant buffet was decent. We did not try the Thai restaurant (which was also in the all-inclusive package) and we did not try the seafood restaurant which was NOT in the all-inclusive. Overall it was a very pleasant experience and I would go back if the opportunity arises.
Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019