Fair stay, reception staff very friendly 10/10. Unfortunately zero follow through on requests for room to be cleaned and plates removed. I found more plates on steps leading up to my room after returning from beach and dinner even when i asked reception to send someone to clear up. Housekeeping is under performing, they simply make the bed and take dirty towels, nothing more. No sweeping, mopping, cleaning desk or counters, no enhanced cleaning for covid. No cleaning wash basin or leaving new towels, i had dirty towels on arrival and requested new ones. Food & drinks are VERY bland, same buffet items both nights I stayed. I highly recommend only getting bed & breakfast then pay for your dinner at the a la carte seafood restaurant onsite. Their seafood is 10/10. Hotel provides great activities and exercise classes throughout the day to keep guests entertained, a good spa and gym is available. Wonderful pools, beautiful beach & plenty sunbeds provided by hotel. The sea water is warmer/same as air temperature, and in December summer! so truly a great beach experience! Note: no hotels have private beaches in Zanzibar, beach is public property & rightfully so. There are security guards to help keep order though, so perfectly safe. Overall I'd definitely not return anytime soon to this hotel, it echos of a great bygone era that has sadly passed. Simple things like cleaning and decent food is absent, but easy and inexpensive to elevate. I hope they'll do something about this.
