It was a disappointing stay, we have stayed at Hotel Dubrovnik Zagreb well over 10 times. On this occasion we were allocated to room 432, overlooking the inside roofs of neighboring buildings, the windows were letting in cold air, which made the evening very uncomfortable, in the bathroom the shower did not work, meaning you could not change the water flow from the tap in the bath to the shower-head ( I alerted the front desk when I lift for my medical appointment in the morning but nothing was done when I got back that evening). I was told the hotel was full and they would attend to it, but as we were leaving early Wednesday morning that evening I just couldn't be bothered calling the reception again, knowing it was evening and knowing too well they would not do anything about it that late. Overall the room was run down. I got the impression that since we had a small pet with us (little pug), which we reported at reception and paid the extra fee, they just dump you in the worst room they have. Seriously, our pet (small pug) is the most well trained, quite, clean and totally toilet trained pet, probably better behaved and cleaner than some human guests they have had. Disappointing