"Great location to all of Yokohama station area. The staff was very helpful in all aspects of or needs. Ease of everything you might need of extended stay in Yokohama. We would stay at Richmond Hotel Yokohama Ekimae every time we visit Yokohama. The staff was excellent. Thank you for a wonderful experience."
"This was the second time we stayed at Shin-Yokohama Associa Hotel on our way to the airport at Haneda. We especially like the ease of getting to the hotel after getting off the bullet train and then taking the bus to Haneda from the same building. In addition, the hotel is clean and bright. The staff are patient and helpful. The lounge is a nice amenity."
"Loved loved loved this place. The staff was great. They speak English. It’s super clean. Not too small. They have a bakery and an amazing bar on the 2nd floor with the best drinks and good. If you get a chance to stay here do! Also, very close to train stain and restaurants "
"5 Star Hotel . This is hotel is has everything a traveler would need . The service and cleanliness is exceptional. From the fresh scent of when you walk into the entrance to the friendly customer greetings and amenities!!! This hotel exceeds expectations and I will be visiting again soon . "