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"A clean, convenient and modern hotel. Staff were very friendly and helpful. We had a Mt Fuji view room and was lucky enough to have a clear weather to see the summit of Mt Fuji."

"Un hotel con mucha historia. Excelente servicio. Bonito lugar. Comida rica."

"The outdoor onsen was great"

"An Oasis just 80 kms from Tokyo! The hotel scenery envelopes you in lush trees, waterfalls, and rocks. What a delight! The two different Onsen are equally spectacular, but my favorite was the one with the waterfall. Yes, it is on the pricier end, but if you can make it work in your budget, I HIGHLY recommend this hotel. Staff are all friendly and helpful and the rooms are spacious. We had 3 people, so one of us had to “rough it”on a futon. So, three western beds would have been my first preference! Small detail however, as we had a magnificent time."

"Great location with beautiful views of the lake and Mt Fuji from your room."

"Cashless Hotel , good location for the cable car "

"Staff were excellent. They were very helpful and friendly. Hot springs was a good experience. Lakeside meal was a great opportunity to taste a variety of Japanese foods. Rooms were comfortable and quiet. Great location for a quiet peaceful break. Courtesy coach was a good method of getting too and from Moto Hakone and to Odawara."

"Clean and spacious room. Staff were super friendly, courteous, and helpful. Love the environment and ambiance! Beautiful view and property."

"I rate this hotel pretty high but the only thing I didn’t like was the bed. The bed was pretty hard for my body and only one pillow. Everything else was good. It’s close to the lake, restaurants and bus stops. There were great many amenities available. Breakfast was delicious and filling. The staff were very helpful."