Title: Sun Plaza Hotel Fuji Lake Yamanaka Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sun Plaza Hotel Fuji Lake Yamanaka Hotel in Yamanakako with 24-hour front desk and restaurant ![Outdoor spa tub](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/7690afd7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/aa52eea8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Triple Room, 3 Single Beds | 1 bedroom, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/1f007501.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/1161aadb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/e3b78163.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sun Plaza Hotel Fuji Lake Yamanaka sits at the foot of Mt. Fuji, offering a tranquil escape with its indoor public bath and restaurant. Guests connect to WiFi throughout their stay, use convenient luggage storage, and enjoy the benefit of free self parking. 8.0 Very good ## Popular amenities - 24/7 front desk - Laundry - Air conditioning - Parking included - Free WiFi - Restaurant £80 3 Dec - 4 Dec ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Twin Room | 1 bedroom, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/bf91421e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 7.6 Good 22 reviews ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Separate bedroom Toilet with electronic bidet Separate bath and shower Hairdryer - 291 sq ft - Sleeps 3 - 2 Single Beds ![Basic Single Room | 1 bedroom, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/429bac69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Separate bedroom Private bathroom Hairdryer Separate bath and shower - 291 sq ft - Sleeps 1 - 1 Single Bed ![Basic Triple Room, 3 Single Beds | 1 bedroom, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/1f007501.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, 3 Single Beds 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Separate bedroom Private bathroom Hairdryer Separate bath and shower - Sleeps 3 - 3 Single Beds ![Basic Double Room | 1 bedroom, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/872809c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Separate bedroom Private bathroom Hairdryer Separate bath and shower - 291 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYamanakako-Hotels-Sun-Plaza-Hotel-Fuji-Lake-Yamanaka.h26717424.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYamanakako-Hotels-Sun-Plaza-Hotel-Fuji-Lake-Yamanaka.h26717424.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.42767%2C138.85042&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CRyTJozWBB3YOjYU3na3mZgXYDI=) 1445-1 Yamanaka, Yamanakako, Yamanashi, 401-0501 #### What's nearby - Lake Yamanaka - 1 min walk - 0.0 miles - Yamanaka Suwa Shrine - 4 min walk - 0.3 miles - Yamanakako Hot Spring Benifuji no yu - 12 min walk - 0.7 miles - Nagaike Shinsui Park - 3 min drive - 1.3 miles - Yamanakako Hananomiyako Park - 3 min drive - 1.5 miles #### Getting around - Fujisan station - 20 min drive #### Restaurants - ‪ラフィージ - ‬2 min drive - ‪庄ヤ - ‬8 min walk - ‪山中湖畔のステーキ酒場 - ‬2 min drive - ‪ZEIT BAKERY CAFE - ‬3 min drive - ‪THE PARK - ‬3 min drive ## About this property ### Sun Plaza Hotel Fuji Lake Yamanaka Hotel near Lake Yamanaka Take advantage of an indoor public bath (no minerals), laundry facilities and a restaurant at Sun Plaza Hotel Fuji Lake Yamanaka. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking - A water dispenser, a 24-hour front desk and smoke-free property - A gift shop, a vending machine and luggage storage Room features All 111 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Separate baths/showers, toilets with electronic bidets and free toiletries - Fridges, electric kettles and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207459/db856c4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mt. Fuji Yamanakako - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 799 reviews £96 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=1207459&PinnedHotelID=1207459&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/103000000/102790000/102786100/102786054/48419a11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fuji Yamanakako Hotel Yamanakako - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 99 reviews £74 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=102786054&PinnedHotelID=102786054&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/17000000/16120000/16114300/16114229/d7c5303c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,212 reviews £110 10 Dec - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 343 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=42445348&PinnedHotelID=42445348&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/1000000/990200/990130/11e12682.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Highland Resort Hotel & Spa Fujiyoshida - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,018 reviews £98 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=990130&PinnedHotelID=990130&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/23000000/22680000/22676400/22676376/085d433c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RESORT PENSION LE LAGON Yamanakako - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 72 reviews £72 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=22676376&PinnedHotelID=22676376&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - A restaurant ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Vending machine - Water dispenser ### Guest services - No housekeeping service ### Spa - Public indoor bath (no minerals) - Yukata (Japanese robes) ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 100 per cent for credit card payments Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 100 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Sun Plaza Hotel Fuji Sun Plaza Fuji Lake Yamanaka Sun Plaza Fuji Sun Plaza Fuji Lake Yamanaka Sun Plaza Hotel Fuji Lake Yamanaka Hotel Sun Plaza Hotel Fuji Lake Yamanaka Yamanakako Sun Plaza Hotel Fuji Lake Yamanaka Hotel Yamanakako ## Frequently asked questions ### Is Sun Plaza Hotel Fuji Lake Yamanaka pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Sun Plaza Hotel Fuji Lake Yamanaka? > As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at Sun Plaza Hotel Fuji Lake Yamanaka on 3 Dec 2025 start from £79.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Yamanakako-Hotels-Sun-Plaza-Hotel-Fuji-Lake-Yamanaka.h26717424.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Sun Plaza Hotel Fuji Lake Yamanaka? > Self-parking is free at this property. ### What time is check-in at Sun Plaza Hotel Fuji Lake Yamanaka? > Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Sun Plaza Hotel Fuji Lake Yamanaka? > Checkout is at 10 AM. ### Where is Sun Plaza Hotel Fuji Lake Yamanaka located? > Situated in Yamanakako, this hotel is steps from Yamanaka Suwa Shrine and 2.6 mi (4.2 km) from Lake Yamanaka. Yamanakako Hot Spring Benifuji no yu and Tenshinomori Angel Museum are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sun Plaza Hotel Fuji Lake Yamanaka Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 97 8 - Good 80 6 - Okay 40 4 - Poor 21 2 - Terrible 6 ### 7.8/10 Cleanliness ### 7.8/10 Staff & service ### 8.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 8/10 Good #### Neri 31 May 2025 Liked: Amenities The onsen was good ##### Neri Stayed 1 night in May 2025 ### 8/10 Good #### Luis 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice views ##### Luis Stayed 2 nights in Apr 2025 ### 8/10 Good #### Chanseethong 27 Dec 2024 Liked: Cleanliness, staff & service Good place ##### Chanseethong Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Kaleb 4 Sept 2022 Liked: Cleanliness, staff & service, amenities Very friendly staff! ##### Kaleb Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Helena 8 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel with a nice view. It is a walkable area with many restaurants nearby. ##### Helena Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Banyar 12 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities extended 2 more days here since we liked the location. ##### Banyar Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Verified traveller 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Splendid view with Mt Fuji ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Ong 10 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right by the lake. Huge bedroom and toilet. Bed was comfy. Good nite stay there. ##### Ong Stayed 1 night in Jan 2025 ### 4/10 Poor #### Rebecca 13 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities The carpets in the room, halls, and entrance were discussing. Old stains, dirt, god knows what. The amenities in the room seemed clean but the carpets were terrible. The pillows were hard and weird- like they were stuffed with rice straw or something. I have never been in a Japanese hotel with such questionable cleanliness and lack of front office staff warmth. The hotel gets a lot of package tours- at least 4 buses came every night and left in the morning. I can’t believe they would book such a hotel with such a dirty carpet. I would think that the tour operators would have had so many complaints, they would look for something else. If there wasn’t any other place to stay, we wouldn’t have stayed there. Also, their guest washing/drying machine was questionably functional. The clothes were still damp after 2 hours. ##### Rebecca Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Ethel Kealiiaukai Heather 18 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful!! Waking up to the lake and Mt. Fuji was incredible. The onsen was great!! Loved this place!! ##### Ethel Kealiiaukai Heather Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Yichun 5 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful staff. Convenient location, close to both Family Mart and 7-11. Restaurants closeby too. Safe and quiet area. ##### Yichun Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Manolo 4 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities They have a good Onsen, the bed was excellent, I had a window with Mt. Fuji View, but on the corridor there were a window with a great view of Mt Fuji. ##### Manolo Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Georgia 26 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is very welcoming and accommodating. They would leave us new towels and toiletries everyday during our stay and was easy to communicate with, our room was superb due to our view of Mt. Fuji as well as Lake Yamanaka, overall the location is beautiful and accessible. I recommend this establishment and I would personally stay here again 💕 ##### Georgia Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Yelena 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very small hotel, but great location, right on the lake, nice area to walk around, the view of the Fuji mountain was right in our window! Woke up in the morning and it was right there, amazing! The spa at this hotel was better than in some high-end hotels in Tokyo and Kyoto we stayed at, don’t miss it if you stay here. ##### Yelena Stayed 1 night in Jul 2024 ### 10/10 Excellent #### PH 17 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities Good and nice room allocated to us. Spectacular view of Mt. Fuji was right in front of our room's window when we woke up every morning. ##### PH ### 8/10 Good #### Margaret 24 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A location right on the lake. It was a good 20 mins walk to open restaurants …. A lot close at 5 pm. This hotel seems to specialise in coach parties which makes it impersonal and soulless. That said it was a spacious and comfortable room. Views of Mount Fuji can be seen (weather permitting) from the corridor window. Best views from A 5 min drive around the lake, ##### Margaret Stayed 1 night in Nov 2024 ### 6/10 Okay #### Jessica 13 Aug 2023 Liked: Staff & service Just ok for stay one night with shower and bed. Carpet not clean and insect around. The one things good is their staff are nice and kindly. ##### Jessica Stayed 1 night in Aug 2023 ### 8/10 Good #### Anna 4 May 2025 Liked: Amenities Disliked: Cleanliness Very dated hotel with questionable cleanliness (plenty of hair in the floor in ladies changing room, weird yellow spots on the carpet across all room, etc.) but spacious room with beautiful hot water onsen - both huge indoor and outdoor area. Stayed one night in May 2025. Acceptable for one time due to busyness’s (golden week weekend) and last minute booking, but otherwise will not recommend and won’t come back. Walls are paper-thin and sound carry easily - at the same time big group stayed at the hotel and was noisy shouting in the corridor until late and started early. Also, they’d charge you 100yen if you want extra towel to use in the public bath (onsen). ##### Anna Stayed 1 night in May 2025 ### 4/10 Poor #### Kyu Su 10 Feb 2024 Disliked: Cleanliness, staff & service, amenities The hotel is good for groups, but not for individual visits. They are not interested in personal visits. ##### Kyu Su Stayed 1 night in Feb 2024 ### 8/10 Good #### ying leung 20 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities good ##### ying leung Stayed 1 night in Mar 2023 ### 6/10 Okay #### Tiffany 17 Oct 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Decent The room is a little outdated and the a/c was not working. Fortunately, it was chilly outside, so we just cracked a window and that served as a/c. There was a spider in the room, not necessarily because of cleanliness, but just cause the hotel is pretty much in the wilderness. Not much in the surrounding area, but the hotel does have a family mart which served a bigger pro than I thought. Overall, a decent stay if you are just sleeping and not spending much time in the room. ##### Tiffany Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### JUNGWON 1 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I highly recommend this hotel. The hotel is clean and staff was sooooo kind. Whenever I wanted somethings, they tried to fix it. The room was wider than I expected. The private restroom and shower room were separated and clean. I could Fuzi moutain cleary and close even from my room! There are many restaurants, bars, convenience stores, gift shops around hotel. And you could enjoy activties at lake like paddle board and boat. The lake is in front of the hotel and there are even swans swimming. It was a great experience at Sun plaza hotel. I wanna stay at this hotel again next time. ##### JUNGWON Stayed 1 night in Jul 2023 ### 4/10 Poor #### Wendy 26 Nov 2024 Disliked: Staff & service, amenities, property conditions & facilities We arrived at the hotel around 2.55 pm. As we walked in the reception area, all the lights was turned off. We were approached by staff member telling us to come back at 3 pm that’s when the check in starts. How ridiculous only 5 more minutes & it will be 3pm. This hotel is mainly cater for Chinese bus groups. There is no cleaning or housekeeping during your stay. We stayed for 3 nights no cleaning was done. If you require an extra pillow there is an additional charge for the pillow. You are not allow to park in front of the hotel, we were told to park across the road. ##### Wendy Stayed 1 night in Nov 2024 ### 4/10 Poor #### Wendy 8 Dec 2024 We arrived at the property @ 2.55 & all the lights in the foyer was switched off. One of the staff came & ask us to come back to check in @ 3pm. My husband & I looked at each other & thinking is only 5 mins to check in time. And is cold & raining outside. Do they expect us to wait outside for 5 mins in the cold??? We had a rental car & we parked the car in the front of the hotel & we were told not allow to park there. As this hotel is catered for Chinese tourist group all come by coaches. They only let the coaches to park there & don’t give a dame about other customers. The rooms of the hotel is a good size, that’s the only positive about this place. Other than this customer service is non existent. ##### Wendy Stayed 2 nights in Nov 2024 ### 8/10 Good #### Masako 15 Nov 2025 Disliked: Cleanliness, property conditions & facilities 古いホテルですが温泉♨️は露天風呂もあります。 山中湖が目の前で大きい富士山が見えます。 とても紅葉🍁が綺麗でした。 ![](https://a.travel-assets.com/ugc/hotel-reviews/28a7acd4-f103-43bc-a770-c800fe944e6a-1763198020021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Masako Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Aparthotel First Flatotel International](https://www.expedia.co.uk/Benalmadena-Hotels-First-Flatotel-International.h1063215.Hotel-Information) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [5 Star Hotels in Epernay](https://www.expedia.co.uk/5Star-Epernay-Hotels.s50-0-d4799.Travel-Guide-Filter-Hotels) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Pendry Manhattan West](https://www.expedia.co.uk/New-York-Hotels-Pendry-Manhattan-West.h68272643.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Beach Resorts & Hotels in Long Island](https://www.expedia.co.uk/Long-Island-Hotels-Beach-Hotels.0-0-d602887-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [Hotels with smoking rooms in Lanzarote](https://www.expedia.co.uk/Lanzarote-Hotels-Hotels-With-Smoking-Rooms.0-0-d282-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Hotels in Marbella Old Town](https://www.expedia.co.uk/Marbella-Old-Town-Marbella-Hotels.0-n6166037-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from London (LHR) to Milas (BJV)](https://www.expedia.co.uk/lp/flights/lhr/bjv/london-to-bodrum) > > [Flights from Ballasalla (IOM) to London (LHR)](https://www.expedia.co.uk/lp/flights/iom/lhr/isle-of-man-to-london) ### Activities > [Things to do in Cervia](https://www.expedia.co.uk/Things-To-Do-In-Cervia.d180610.Travel-Guide-Activities) > > [Things to do in Le Havre](https://www.expedia.co.uk/Things-To-Do-In-Le-Havre.d2044.Travel-Guide-Activities) ### Packages > [Copenhagen Holidays](https://www.expedia.co.uk/Copenhagen.d178252.Holidays-City-Breaks) ### Holiday Rentals > [Boston Holiday Rentals](https://www.expedia.co.uk/Boston-Holiday-Rentals.d178239.Travel-Guide-HolidayRentals) > > [Estepona Holiday Rentals](https://www.expedia.co.uk/Estepona-Holiday-Rentals.d5128.Travel-Guide-HolidayRentals)