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"Parking was fine. Room clean however overpowering smell of air fresher which set off allergies. The bed, small and very uncomfortable. Outside table needs replacing. Traffic noise awful - door of number has a gap around it so light comes in and also noise. The balcony door and window need to be double glazed to keep out noise. We were led to believe through the booking system that there was a on sight laundry but in enquiry were told there wasn’t. "

"Everything was magic! The house was better than we expected and the location and facilities were exceptional. Only negative was the cleaner turned up 30mins prior to check out time and it would have been great to have fitted sheets and bath towels. Everything else was 5 star and we left feeling relaxed and reset ready to start another week. The whole family loved our short stay. "

"Its a great park in a great location. The staff are friendly and helpful. The only downside is the cabins are pretty dirty and ours had cockroaches. But its a cheap stay so you get what you pay for."

"To be honest, If the rates were $400-500 a night it would be a 9 - but at $700 per night I can only rate it a 7. Most areas of the hotel looked tired and needed a new coat of paint or varnish. The room we had was clean and tidy, but lacklustre and needed new carpet and a freshen of the balcony. There were spiderwebs on the balcony and walkways, a couple of cockroaches in our room, the blanket on the bed was old and fraying, the spa in our room was not cleaned each day, and the seafood we had at the restaurant was overcooked. Everything, including staff, was pleasant, but nothing was outstanding - overall a pretty average stay."

"The facilities are alright. But big room to improve on the management. First of all, our kid was so excited about the Easter egg hunt but the eggs were taken by older children before the hunt. In a previous ingenia there was an Easter bunny who hid the eggs when the hunt was about to begin. Much better planning. Also, the tennis court didn't require booking. That means some family could hang around and muck around for the whole day. It will definitely cause conflict or argument if you walk up and ask them to hurry up. In short, 4-start facility, 1-2 star management."

"Clean comfy room. Good location, easy walk to shops & harbourside "

"The room had leaves in it when I arrived but apart from that it was clean and presentable. The walls are a bit thin so you can hear your neighbours. Beyond that the place is beautiful. The lake rooms are shielded from the traffic from the highway and offer the best relaxing views with ducks and Nankeen Night Herons across the water in the late afternoon. Be aware you are next door to the primary school so it will be a bitty noisy during the school hours. This is my second time staying and I will be back."

"Clean room, friendly staff, centrally located to walk to local golf club and RSL, opposite the marina, very well maintained property."

"Fabulous spot, modern and clean hotel. Delicious rooftop bar and breakfasts! Staff all very friendly and welcoming!"