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"Rooms require some repainting and stairwell is very dull and dark with most windows needing repair and repainting. The cocktails were fantastic though. As the restaurant closes early it would be nice to have cheese and biscuits available in the bar area in the evening "

"The hotel is in a beautiful setting. Quiet and peaceful. We stayed in a room with a balcony with lovely views. The room was small and in need of an upgrade in my opinion. Older furniture. The bathroom whilst a good size with nice toiletries was also looking tired in parts. The reception staff were very helpful and friendly. We ate Sunday lunch in the restaurant. The restaurant is lovely. The food was excellent.Although not very very generous on portions of vegetables. The service was excellent during the lunch however a little disorganised at breakfast. Nice touch of complimentary gin and tonic in the room . However when we asked for ice and tonic for the room it never arrived. The spa facilities are in a lovely setting are small only 4 heated loungers so a little crowded. Best to go in quiet times. The outside seating is fab with outdoor heating. Breakfast was nice but had to ask for several items during our breakfast. We found all the staff to be very friendly a credit to the hotel. Just a few minutes walk into Grasmere centre."

"Looks rundown and outdated. Very noisy in general as a result of lack of insulation and hotel guests. It didn’t help that our room was right above the entrance where most had their cigarettes and a generally yarn or argument."

"The breakfast menu was really good , The staff were all amazing apart from one in the last couple of mornings at breakfast. Plenty of lovely sitting areas throughout the hotel The room we had was lovely and comfortable, due to the revamping of the hotel its not as clean at it could be. But we had an amazing four days We will be going back. "

"It fitted our requirements perfectly - it was clean, warm & convenient. We coped with an issue with the plumbing. The owner & staff were very helpful & friendly. The included breakfast was delicious."

"A bit dates but clean and lovely staff"

"Room was very nice. Team were very friendly"

"Brilliant "

"Room 75 very hot and noisy"