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"Excellent hotel in and very convenient location and awesome staff"

"Our check in with Lyne on 24th was professional and very friendly. We received particular impressive service again from Lyne, the reception staff member on night duty on 26th April. Lyne is an asset to the team but all staff were exceptional. Thank you so much."

"The room was very disappointing, mould around A/C vents, on doors and in the bathroom. Furnishings poor condition, sofa stained, chairs in poor condition, tv cabinet missing two doors? Waĺls grubby, finger marks and grime. Paint peeling in bathroom, kitchen cutlery/crockery etc missed matched, 2 forks 3plates 2 teaspoons etc. Bathroom very poor condition, dirty grout corrosion in shower screen, dirty glass and vanity. Not what you would expect from The Mantra???? If this is a " NORMAL" room, the place needs a refurbishment. Don't stay here!"

"Lovely hotel, room was clean, staff were brilliant."

"In all honesty I was appalled at what we received for our money!! We scratched ourselves to prices all night they double layer the pillow slips with layers instead of putting fresh ones on each time . My partner had to ring a uber at 4:30 am as my son who's birthday it was screamed , itched and cried all night"

"Yes"

"Very central but would ask for park side apartment as it would be quieter. Staff were friendly and the facilities good. Would stay again when visiting Ipswich."

"Very nice breakfast. "