Wilson Creek Winery

The hotel was amazing. The staff was less than helpful. They seem to expect that a QR code can replace human interaction. I normally expect a greeting along with a short brief on amenities and followed by "if you need anything please let us know". Instead I got. "Scan the QR code." The description of amenities was long and poorly written which required me, more than once to ask for clarification. When I check into a nice hotel after a long day of travel, I simply expect polite, welcoming and helpful. Not, get out your electronic device and figure it out.

The card I was given when I checked in said there would be something to eat/drink in the lobby during the afternoon. There was nothing. Also I expected some kind of breakfast, but there was only coffee.

Decor and location were amazing but the hotel and room was dirty and not well maintained.