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Mackays Hotel Wick

Photo gallery for Mackays Hotel Wick

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View from Room
Desk, blackout curtains, iron/ironing board, cots/infant beds
Flat-screen TV, books
Desk, blackout curtains, iron/ironing board, cots/infant beds

Overview of Mackays Hotel Wick

Mackays Hotel Wick

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Union Street, Wick, Scotland, KW1 5ED

Explore the area

  • Popular LocationPulteney Distillery11 min walk
  • AirportWick (WIC)3 min drive
  • Popular LocationGrey Cairn Camsters26 min drive
  • Popular LocationDuncansby Stacks28 min drive

Choose dates to view prices

About this area

Wick

Located in Wick, Mackays Hotel Wick is near the airport and near a train station. John O' Groats Ferry Terminal and Gills Bay Ferry Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dunnet Bay Beach and Duncansby Stacks. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like whale watching.
Visit our Wick travel guideOpens in a new window
Map

What's nearby

  • Pulteney Distillery - 11 min walk
  • Grey Cairn Camsters - 26 min drive
  • John O' Groats Signpost - 27 min drive
  • Duncansby Stacks - 28 min drive
  • Gills Bay Ferry Port - 32 min drive

Restaurants

  • No 1 Bistro — 1 min walk
  • Elizabeth's Cafe - 4 min walk
  • Bombay's Spice - 4 min walk
  • Bridge Street Cafe - 4 min walk
  • Harpers - 5 min walk

Getting around

  • Wick Station - 4 min walk
  • Wick (WIC) - 3 min drive

About this property

Mackays Hotel Wick

Eco-friendly hotel with coffee shop/café and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. All 30 rooms offer free WiFi, room service and flat-screen TVs. Guests will also find coffee makers, free local calls and free bottled water. Housekeeping is available on request.
Mackays Hotel Wick offers 30 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 5-20 for adults and GBP 5-20 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Winery release events

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Conference space (676 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Books
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 3 PM - anytime
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per accommodation, per stay
Dogs welcome
1 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day.
Cots (infant beds) are available for GBP 3.0 per day

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 5 and GBP 20 for adults, and GBP 5 and GBP 20 for children (approximately)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 3.0 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mackays Hotel
Mackays Wick
Mackays Hotel Wick Wick
Mackays Hotel Wick Hotel
Mackays Hotel Wick Hotel Wick

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 55 out of 111 reviews
5 - Excellent 50%
Rating 4 - Good. 42 out of 111 reviews
4 - Good 38%
Rating 3 - Okay. 8 out of 111 reviews
3 - Okay 7%
Rating 2 - Poor. 6 out of 111 reviews
2 - Poor 5%
Rating 1 - Terrible. 0 out of 111 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room with a great view. Everyone was very friendly and accomodating. Excellent breakfast. Would recommend
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family
Disliked: Cleanliness
Good central location. Unfortunately the decor and the rooms were a bit tired looking. Our room was quite scruffy. The carpet had a nasty looking stain beside the bed and the bathroom needed some maintenance.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, it was a pleasant stay.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The reception/management staff make up for a lot. In the room was a lovely ‘tipple’ left for us which we think was port, cute touch but we didn’t take it up. I’d imagine when it was built it was in its hay day, it’s quite dated now but in this particular case it adds to the charm. The on site restaurant is the BEST place to eat in Wick. Not kidding either, the rest of Wick is very run down with a lot of shop closures and boarded up windows. It seems to be in a depression right now.
Stayed 1 night in Sep 2021

2/5 Poor

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Old and dated. Cost £150 you would expect a good standard. Bathroom was terrible
Stayed 1 night in Aug 2021