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"Amazing service, beautiful room, excellent situation although clearly some building work going on we had a brilliant experience will book for autumn. No problems"

"Warm comfortable room in lovely hotel that is walking distance from lake. House was where Beatrix Potter took holidays & she eventually bought it for her mother. Love the whimsical touches such as carpets & wallpaper. Easy private parking included. Stairs to rooms on first & second floors but staff help with luggage if needed. Dinner & breakfast at the hotel restaurant were good."

"Nice hotel. Room was clean and enjoyed or stay"

"Attractive location right on the waterfront with boat moorings, lakeside patio and garden. Relaxed atmosphere, airy common areas and a cosy bar. We had a lovely lake view room. Good unpretentious food in the brasserie restaurant. Will come again!"

"Great hotel and location, welcoming staff that couldnt do enough for you. Will definately revisit"

"So checkin staff was great, but rooms were so tired, and whole place was dark and miserable. Parking was basically in the service station, which did not feel at all secure. Again, staff were great and helpful."

"Hotel was comfortable, room larger than expected & shown in photos. Rooms overlooking the car park can be a little noisy, and affected by the smell of smoke, but that is due to inconsiderate people rather than a hotel issue!"

"Okay"

"The room was a disappointment. I was expecting a 4 star hotel. The room was barely 3 and the bathroom about 2. A very dated hotel that was more of a motel. Breakfast was ok but not great. Would not stay again."